Change Distance Unit

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Mar 19, 2022 | 09:14 PM

danielmao

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From: Ontatio

Change Distance Unit

I have just picked up my 2022 NX350h in Canada. I'm planning on a trip to the US so I tried to change the distance unit for the gauge. However, in the language and unit menu, there are no options for the distance. I was wondering if any knows how to change the unit.

Also, the distance for the navigation is in miles while the displaying unit on the gauge is kilometers. Has this happened to any other people, just wondering.

UPDATE: The Lexus team in Canada has replied, saying the NX350h in Canada market may not change the distance unit.

Full response:

Quote:

Thank you for your recent correspondence.

We have reviewed the specifications for the 2022 Lexus NX 350h to see if it has an option to change the speedometer from kilometers to miles. We regret to inform you that this feature is not available.

We would like to take this opportunity to mention that Lexus Canada continually monitors the demand within the Canadian market and will adjust our line-up based on our findings.

Additionally, we have noted your interest in this option and have forwarded it to our Product Planning department for their information and future consideration.

Thank you again for taking the time to write and allowing us the opportunity to comment.

Sincerely,

Haley Dupuis
Customer Assistance Centre
Lexus Canada

Last edited by danielmao; Mar 21, 2022 at 01:59 PM. Reason: Update of official response

Mar 20, 2022 | 02:45 AM

lsft

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Joined: Apr 2015

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From: Ontario

Quote:

Originally Posted by danielmao

I noticed that during my test drive that the navigation is in miles, but don't know how to change it.

Mar 20, 2022 | 03:29 AM

nx450plus

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From: Canadian Prairies

In Settings (looks like a gear) -> Vehicle customize you can change the units that are displayed.

Mar 20, 2022 | 02:01 PM

Mrnovanova

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From: Alberta

Quote:

Originally Posted by nx450plus

In Settings (looks like a gear) -> Vehicle customize you can change the units that are displayed.

there is no such option that I could find. I'm expecting a callback from lexus tomorrow. I'm having the exact same issue.

Mar 20, 2022 | 02:52 PM

nx450plus

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From: Canadian Prairies

Page 58 of the 2022 Multimedia Owner's Manual

Mar 21, 2022 | 12:59 AM

danielmao

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Joined: Mar 2022

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From: Ontatio

Quote:

Originally Posted by nx450plus

Page 58 of the 2022 Multimedia Owner's Manual

I saw this. But in that menu, there is no Distance toggle. I wonder if it is the trim level issue or the Canadian market issue.

Mar 21, 2022 | 09:07 AM

Mrnovanova

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From: Alberta

Quote:

Originally Posted by danielmao

I saw this. But in that menu, there is no Distance toggle. I wonder if it is the trim level issue or the Canadian market issue.

I tried it and it worked. Pressed set automatically to untoggle then selected miles and then km then pressed set automatically to toggle again and it fixed it. I now see the distance in KM.

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Mar 21, 2022 | 01:55 PM

danielmao

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From: Ontatio

Quote:

Originally Posted by Mrnovanova

I tried it and it worked. Pressed set automatically to untoggle then selected miles and then km then pressed set automatically to toggle again and it fixed it. I now see the distance in KM.

I turned that off but there is no distance change. I can only change the unit for fuel-efficiency or tire pressure. Maybe the Canadian market cannot change?

Mar 21, 2022 | 02:10 PM

Mrnovanova

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From: Alberta

Quote:

Originally Posted by danielmao

I turned that off but there is no distance change. I can only change the unit for fuel-efficiency or tire pressure. Maybe the Canadian market cannot change?

The change took effect after I turned it back on.

Mar 21, 2022 | 02:10 PM

#10

danielmao

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From: Ontatio

Quote:

Originally Posted by Mrnovanova

there is no such option that I could find. I'm expecting a callback from lexus tomorrow. I'm having the exact same issue.

I got the update from Lexus saying this feature is being disabled in the Canadian market.

Mar 21, 2022 | 02:13 PM

#11

danielmao

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From: Ontatio

Oh, you mean the unit on the map? Got it. I was trying to change the unit in the speedometer but failed.

Mar 21, 2022 | 02:39 PM

#12

Mrnovanova

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From: Alberta

Quote:

Originally Posted by danielmao

Well I managed to do it as you can see on my picture below.

Mar 21, 2022 | 07:34 PM

#13

danielmao

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From: Ontatio

Quote:

Originally Posted by Mrnovanova

Well I managed to do it as you can see on my picture below.

Just changed this setting and it works well. Thanks

Mar 22, 2022 | 04:16 AM

#14

gwang267

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Joined: Feb 2022

Posts: 35

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From: NS

I had this issue as well. To fix it, turn "set automatically off" and then change one of them to a different unit, and then back to the unit you want. Then turn "set automatically" back on. it doesnt say in that menu but the units in the map is indeed pulled from that setting! Toyota has been doing that for years according to a master tech I spoke with!