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Alexa App and LS 500-2018 Model

 
Old 01-01-19, 12:07 PM
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JAM
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Smile Alexa App and LS 500-2018 Model

Happy New Year, I was told by Lexus engineers a few weeks ago that at the beginning of 2019, they would do a software update for us owners of Lexus 500 SL 2018, so we would have Alexa like the 2019 models. We, as owners of Lexus 500 LS, have the new 2.0 Enform so should be no issues. I have not seen anything. Anyone out there heard of this issue?

Also, engineers admit they can give use 2018 LS Lexus Apple Play if enough complain. It is a matter of a hardware update and software update done through satellite. WE have the 2.0 Enform which operates the 2019 LS 500. I keep calling, so do the same.

As for Alexa, everyone tell me it is coming for us very soon.

Thoughts?

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Old 01-01-19, 01:51 PM
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Originally Posted by JAM View Post
Happy New Year, I was told by Lexus engineers a few weeks ago that at the beginning of 2019, they would do a software update for us owners of Lexus 500 SL 2018, so we would have Alexa like the 2019 models. We, as owners of Lexus 500 LS, have the new 2.0 Enform so should be no issues. I have not seen anything. Anyone out there heard of this issue?

Also, engineers admit they can give use 2018 LS Lexus Apple Play if enough complain. It is a matter of a hardware update and software update done through satellite. WE have the 2.0 Enform which operates the 2019 LS 500. I keep calling, so do the same.

As for Alexa, everyone tell me it is coming for us very soon.

Thoughts?
To me apple car play is more important and I donít mind paying for the update. Where do we call to push for this?
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Old 01-01-19, 02:37 PM
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Originally Posted by JAM View Post
Happy New Year, I was told by Lexus engineers a few weeks ago that at the beginning of 2019, they would do a software update for us owners of Lexus 500 SL 2018, so we would have Alexa like the 2019 models. We, as owners of Lexus 500 LS, have the new 2.0 Enform so should be no issues. I have not seen anything. Anyone out there heard of this issue?

Also, engineers admit they can give use 2018 LS Lexus Apple Play if enough complain. It is a matter of a hardware update and software update done through satellite. WE have the 2.0 Enform which operates the 2019 LS 500. I keep calling, so do the same.

As for Alexa, everyone tell me it is coming for us very soon.

Thoughts?
Something might be afoot. Check out this link from our NX brethren https://www.clublexus.com/forums/nx-models-2015-present/878189-lexus-enform-2-0-to-update-with-apple-carplay-2.html.

Who can we call to further push the Apple CarPlay retrofit?
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Old 01-01-19, 04:00 PM
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Call Lexus Customer Service, and note the need for Apple Play and Alexa.
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Old 01-02-19, 07:58 AM
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also post on Instagram - @lexususa and on their Facebook page.
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Old 01-02-19, 12:17 PM
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Originally Posted by nsaldanh View Post
also post on Instagram - @lexususa and on their Facebook page.
done.will keep posting once in a while.
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Old 05-15-19, 09:52 PM
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Default Apple play for 2018 LS500 Just confirmed Lexus is adding Apple play to 2018 model for

Originally Posted by JAM View Post
Happy New Year, I was told by Lexus engineers a few weeks ago that at the beginning of 2019, they would do a software update for us owners of Lexus 500 SL 2018, so we would have Alexa like the 2019 models. We, as owners of Lexus 500 LS, have the new 2.0 Enform so should be no issues. I have not seen anything. Anyone out there heard of this issue?

Also, engineers admit they can give use 2018 LS Lexus Apple Play if enough complain. It is a matter of a hardware update and software update done through satellite. WE have the 2.0 Enform which operates the 2019 LS 500. I keep calling, so do the same.

As for Alexa, everyone tell me it is coming for us very soon.

Thoughts?
Just confirmed Lexus is adding Apple play to 2018 model for free. Will make an appointment tomorrow, it will take 2-3 hours to finish.
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Old 05-16-19, 03:36 AM
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Originally Posted by ray41 View Post
Just confirmed Lexus is adding Apple play to 2018 model for free. Will make an appointment tomorrow, it will take 2-3 hours to finish.
Its not free, there is a thread on this but they are charging $199 and you can ask your dealership to waive it but they have to agree too.
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Old 05-16-19, 05:16 PM
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Originally Posted by bigblack06 View Post
Its not free, there is a thread on this but they are charging $199 and you can ask your dealership to waive it but they have to agree too.
I went the seminar hold by Lexus dealer and they told me it would be free.
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Old 05-16-19, 06:57 PM
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Originally Posted by ray41 View Post
I went the seminar hold by Lexus dealer and they told me it would be free.
It should be free but it's not.
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Old 05-17-19, 03:27 AM
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Originally Posted by ray41 View Post
I went the seminar hold by Lexus dealer and they told me it would be free.
Yes some dealers have the decision to charge you or not.
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Old 05-22-19, 06:15 PM
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Originally Posted by bigblack06 View Post
Yes some dealers have the decision to charge you or not.
Just add apply play yesterday. It was free. In New Jersey.
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Old 05-22-19, 08:43 PM
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which dealer? cause i went to Edison on my ls2018 and it was $149
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Old 05-23-19, 03:40 AM
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Originally Posted by silvaIS View Post
which dealer? cause i went to Edison on my ls2018 and it was $149
Bridgewater
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