ClubLexus - Lexus Forum Discussion

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-   LS - 5th Gen (2018-present) (https://www.clublexus.com/forums/ls-5th-gen-2018-present-289/)
-   -   Alexa App and LS 500-2018 Model (https://www.clublexus.com/forums/ls-5th-gen-2018-present/907912-alexa-app-and-ls-500-2018-model.html)

JAM 01-01-19 12:07 PM

Alexa App and LS 500-2018 Model
 
Happy New Year, I was told by Lexus engineers a few weeks ago that at the beginning of 2019, they would do a software update for us owners of Lexus 500 SL 2018, so we would have Alexa like the 2019 models. We, as owners of Lexus 500 LS, have the new 2.0 Enform so should be no issues. I have not seen anything. Anyone out there heard of this issue?

Also, engineers admit they can give use 2018 LS Lexus Apple Play if enough complain. It is a matter of a hardware update and software update done through satellite. WE have the 2.0 Enform which operates the 2019 LS 500. I keep calling, so do the same.

As for Alexa, everyone tell me it is coming for us very soon.

Thoughts?


Fwyt 01-01-19 01:51 PM


Originally Posted by JAM (Post 10397930)
Happy New Year, I was told by Lexus engineers a few weeks ago that at the beginning of 2019, they would do a software update for us owners of Lexus 500 SL 2018, so we would have Alexa like the 2019 models. We, as owners of Lexus 500 LS, have the new 2.0 Enform so should be no issues. I have not seen anything. Anyone out there heard of this issue?

Also, engineers admit they can give use 2018 LS Lexus Apple Play if enough complain. It is a matter of a hardware update and software update done through satellite. WE have the 2.0 Enform which operates the 2019 LS 500. I keep calling, so do the same.

As for Alexa, everyone tell me it is coming for us very soon.

Thoughts?

To me apple car play is more important and I don’t mind paying for the update. Where do we call to push for this?

vantage78 01-01-19 02:37 PM


Originally Posted by JAM (Post 10397930)
Happy New Year, I was told by Lexus engineers a few weeks ago that at the beginning of 2019, they would do a software update for us owners of Lexus 500 SL 2018, so we would have Alexa like the 2019 models. We, as owners of Lexus 500 LS, have the new 2.0 Enform so should be no issues. I have not seen anything. Anyone out there heard of this issue?

Also, engineers admit they can give use 2018 LS Lexus Apple Play if enough complain. It is a matter of a hardware update and software update done through satellite. WE have the 2.0 Enform which operates the 2019 LS 500. I keep calling, so do the same.

As for Alexa, everyone tell me it is coming for us very soon.

Thoughts?

Something might be afoot. Check out this link from our NX brethren https://www.clublexus.com/forums/nx-models-2015-present/878189-lexus-enform-2-0-to-update-with-apple-carplay-2.html.

Who can we call to further push the Apple CarPlay retrofit?

JAM 01-01-19 04:00 PM

Call Lexus Customer Service, and note the need for Apple Play and Alexa.

nsaldanh 01-02-19 07:58 AM

also post on Instagram - @lexususa and on their Facebook page.

Fwyt 01-02-19 12:17 PM


Originally Posted by nsaldanh (Post 10398430)
also post on Instagram - @lexususa and on their Facebook page.

done.will keep posting once in a while.

ray41 05-15-19 09:52 PM

Apple play for 2018 LS500 Just confirmed Lexus is adding Apple play to 2018 model for
 

Originally Posted by JAM (Post 10397930)
Happy New Year, I was told by Lexus engineers a few weeks ago that at the beginning of 2019, they would do a software update for us owners of Lexus 500 SL 2018, so we would have Alexa like the 2019 models. We, as owners of Lexus 500 LS, have the new 2.0 Enform so should be no issues. I have not seen anything. Anyone out there heard of this issue?

Also, engineers admit they can give use 2018 LS Lexus Apple Play if enough complain. It is a matter of a hardware update and software update done through satellite. WE have the 2.0 Enform which operates the 2019 LS 500. I keep calling, so do the same.

As for Alexa, everyone tell me it is coming for us very soon.

Thoughts?

Just confirmed Lexus is adding Apple play to 2018 model for free. Will make an appointment tomorrow, it will take 2-3 hours to finish.

bigblack06 05-16-19 03:36 AM


Originally Posted by ray41 (Post 10518740)
Just confirmed Lexus is adding Apple play to 2018 model for free. Will make an appointment tomorrow, it will take 2-3 hours to finish.

Its not free, there is a thread on this but they are charging $199 and you can ask your dealership to waive it but they have to agree too.

ray41 05-16-19 05:16 PM


Originally Posted by bigblack06 (Post 10518811)
Its not free, there is a thread on this but they are charging $199 and you can ask your dealership to waive it but they have to agree too.

I went the seminar hold by Lexus dealer and they told me it would be free.

LexRuger 05-16-19 06:57 PM


Originally Posted by ray41 (Post 10519452)
I went the seminar hold by Lexus dealer and they told me it would be free.

It should be free but it's not.

bigblack06 05-17-19 03:27 AM


Originally Posted by ray41 (Post 10519452)
I went the seminar hold by Lexus dealer and they told me it would be free.

Yes some dealers have the decision to charge you or not.

ray41 05-22-19 06:15 PM


Originally Posted by bigblack06 (Post 10519698)
Yes some dealers have the decision to charge you or not.

Just add apply play yesterday. It was free. In New Jersey.

silvaIS 05-22-19 08:43 PM

which dealer? cause i went to Edison on my ls2018 and it was $149

ray41 05-23-19 03:40 AM


Originally Posted by silvaIS (Post 10524309)
which dealer? cause i went to Edison on my ls2018 and it was $149

Bridgewater

jefmedia 06-16-19 04:59 PM

There is a new Multimedia update for the 2019 LS which finally allows for ios Lexus+Alexa. Surprisingly it seems to have improved my biggest complaint with my car, the ML system didn't sound good to me. I think, don't know for sure, that they changed the sound profile. To me it sounds much better. Thank you Lexus!


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