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-   -   Another sticky door panel success story (https://www.clublexus.com/forums/ls-4th-gen-2007-2017/913831-another-sticky-door-panel-success-story.html)

Black_SC 03-13-19 06:56 AM

Another sticky door panel success story
 
6 Attachment(s)
So I went into the dealership to get an oil changed (provided own oil/filter), and asked about the sticky door panel/dash issue while I was there (I never got the letter some people have been getting since I am not the original owner). The service advisor said there was a new extended warranty out on the issue until 2021 I believe and I could leave my car for the tech to evaluate my panels/dash. Off I went in the loaner, get a call back in a couple days saying my car is ready and I did qualify for the extended warranty and I will be getting new door panels, glove compartment and dash. I was thrilled to say the least, now we wait!

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RandyV 03-13-19 08:47 AM

Nice!

I did get the letter and brought it up to the dealer service tech at my last scheduled maintenance. She indicated it would have to be 'sticky' when it was submitted for repair. So now I'll wait a few months until it gets hot enough to fully demonstrate sticky!

Good for you man.

NHAnderson 03-13-19 02:36 PM

yes. I got mine done last month. Or should I say part of it. I am soooo pleased

Tlutrick 03-13-19 06:42 PM

I'm jealous, as they won't cover mine. Looks great

sha4000 03-15-19 12:28 PM

I'm surprised they would cover your 07 dash.

RandyV 03-15-19 01:11 PM


Originally Posted by Tlutrick (Post 10466074)
I'm jealous, as they won't cover mine. Looks great

How you figure?

Just bring it in to any dealer. Make sure it is actually demonstrating sticky condition when you do!

cup951 03-15-19 08:43 PM

Wait Time
 
The dealer has had my parts on order for about 60 days. As of today a single small piece has arrived. All I keep hearing is " be patient, others have been waiting much longer." .

What are others experiencing for parts lead times?

NHAnderson 03-15-19 09:01 PM

Sticky door panels
 

Originally Posted by cup951 (Post 10467845)
The dealer has had my parts on order for about 60 days. As of today a single small piece has arrived. All I keep hearing is " be patient, others have been waiting much longer." .

What are others experiencing for parts lead times?

Mine went on order in November. In Feb they put the dashboard and door panels in. However the console and glove box are still on order. So far my wait has been 4 months

cup951 03-16-19 07:22 AM


Originally Posted by NHAnderson (Post 10467856)
Mine went on order in November. In Feb they put the dashboard and door panels in. However the console and glove box are still on order. So far my wait has been 4 months


I have the tan interior. My friends is
black. His was repaired quickly. Wonder if the color makes a difference?

RandyV 03-16-19 09:48 PM


Originally Posted by cup951 (Post 10468053)
I have the tan interior. My friends is
black. His was repaired quickly. Wonder if the color makes a difference?

I would guess so. the more popular interior colours will have greater shortages.

sfuad 03-16-19 11:20 PM

Mine was also replaced last November. Wife went in for oil change and they informed her that they can order these free of charge. Initially, the dealership said door panels only but when she insisted on dash, they agreed All four door panels, dash, glove box and center console were replaced
Ours was beige interior and it took dealership about 7 days to get all the parts.

joedaddy1 03-16-19 11:54 PM

Anyone had the rear console replaced? What do they remove to get to it?

I have my GROM unit in the armrest, I am wondering if I'll need to remove it.


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