Included 60,000 mile service
02-04-19, 04:33 AM
#31
Shocker! dealer trying to get in your wallet. Service writers are trained to go after any green they can get. They are on commission and can charge whatever they feel they can get you to pay. Just like car salesmen. No difference. The gloves are off In the service and parts department. All trained by high priced consulting companys owners were sold on at dealer twenty meetings. Fight for what they owe you and stay off their lot after that. I lived it I know the drill.
02-04-19, 09:34 AM
#32
I was told the dealer gets reimbursed by Lexus around $480 for the 60,000 service and I understand normal Charge is around $1,000. Im told thats why they told me that the spark plug replacement was optional and that It would cost me $580 if I wanted it done. Looks like they were trying to recover their full normal price. This probably works for them most of the time. It just gives me a bad feeling about Lexus warranties. Now I wonder if the other items were completed on the 60,000 service.
02-07-19, 10:02 AM
#34
Driver
Thread Starter
Very interesting. Thanks. After I finish with the free/included factory service, I will be looking for an ideoendent service center that knows Lexus. But my concern is how to find one that is experienced on Lexus.
02-07-19, 11:20 AM
#35
BTW, just got an email from lexus SA.... $1104.70 out the door price for 60k service, new battery and installation. Just in case anyone looking on pricing.. I just omit the "in between" services...
posted on another tread and considering changing out battery. MN had been cold lately. Blizzard warning right now and wind at 50-60mph... Snow plows is discontinuing service until tomorrow.
Since my battery is 4-5 years old, thinking to change it out. Side note, didn't know lexus battery has warranty for 84months...
posted on another tread and considering changing out battery. MN had been cold lately. Blizzard warning right now and wind at 50-60mph... Snow plows is discontinuing service until tomorrow.
Since my battery is 4-5 years old, thinking to change it out. Side note, didn't know lexus battery has warranty for 84months...
02-09-19, 01:43 PM
#36
Lexus Fanatic
I would shop that with an independent. I bet you save $400-500.
02-09-19, 01:56 PM
#37
Pole Position
02-10-19, 09:59 AM
#38
Pole Position
Also look for indy shops that specialize in higher end cars (Euro luxury makes like MB, BMW, etc) and see if they service Lexus.
02-10-19, 12:30 PM
#39
Yeah, Thanks for the input. Unfortunately i live in middle of nowhere little town MN (pop 4k). I do not have too much confidence in the 3 car repair shop in town (inside knowledge).
There is an indy 50 mins away which i have been using. Interestingly my wife's toyota sienna will need spark plugs changed out (mileage= 125k) which the Toyota dealer quote $420 for 1 hour work. The indy wants "slightly more" than $450 since "it will take ~3 hour job" I just smile...
To be fair, i have been using this indy for my lexus 5k engine oil and filter changes and it always costs me $96.50 (they "highly" recommend every 5k engine oil changes)
I would appreciate it if anyone can recommend a good indy in minneapolis/ St Paul (even though this will be ~2hrs away)
Going forward, i think i will change out engine oil/filter every 10k- since that is what is in the lexus maintenance anyway. Whether it will be at the stealership or and indy, depends on reliability and price...
Anyway, in case anyone is interested, i will list out the charges and work done, so as to help someone... I did get lower price than the "usual" and understands the dealer definitely makes money out of me. Price for convenience i guess..
There is an indy 50 mins away which i have been using. Interestingly my wife's toyota sienna will need spark plugs changed out (mileage= 125k) which the Toyota dealer quote $420 for 1 hour work. The indy wants "slightly more" than $450 since "it will take ~3 hour job" I just smile...
To be fair, i have been using this indy for my lexus 5k engine oil and filter changes and it always costs me $96.50 (they "highly" recommend every 5k engine oil changes)
I would appreciate it if anyone can recommend a good indy in minneapolis/ St Paul (even though this will be ~2hrs away)
Going forward, i think i will change out engine oil/filter every 10k- since that is what is in the lexus maintenance anyway. Whether it will be at the stealership or and indy, depends on reliability and price...
Anyway, in case anyone is interested, i will list out the charges and work done, so as to help someone... I did get lower price than the "usual" and understands the dealer definitely makes money out of me. Price for convenience i guess..
02-10-19, 12:44 PM
#40
Ooops; as stated;
New battery $140. Labor $49.99 (all presets, addresses, clients info, blah blah is intact. i suppose its worth it)
engine oil and filter parts $59.28 labor $21.95
rotate tires and inspection $39.99
engine air filter part $47.98 (ouch!) labor $16.99
interior air filter part $29.99 (yeah, i know) labor $49.99 - i guess fair since if i break that plastic thing...
spark plugs part $143.92 labor $299.98 (ouch! Holy mother!)
smart key $5
brake flush part $20.91 labor $89.40 (sheesh!)
environmental fees/ shop supplies (yeah right!) $23.37
tax $31
coupon/ discount -$150
Total $919.65
Got a loaner (2019 ES)
Side note, after brake fluid flush, the brake is much more smoother and confidence inspiring. No "long travel" of the pedal any longer.
New battery $140. Labor $49.99 (all presets, addresses, clients info, blah blah is intact. i suppose its worth it)
engine oil and filter parts $59.28 labor $21.95
rotate tires and inspection $39.99
engine air filter part $47.98 (ouch!) labor $16.99
interior air filter part $29.99 (yeah, i know) labor $49.99 - i guess fair since if i break that plastic thing...
spark plugs part $143.92 labor $299.98 (ouch! Holy mother!)
smart key $5
brake flush part $20.91 labor $89.40 (sheesh!)
environmental fees/ shop supplies (yeah right!) $23.37
tax $31
coupon/ discount -$150
Total $919.65
Got a loaner (2019 ES)
Side note, after brake fluid flush, the brake is much more smoother and confidence inspiring. No "long travel" of the pedal any longer.
02-10-19, 01:29 PM
#41
Pole Position
Ooops; as stated;
New battery $140. Labor $49.99 (all presets, addresses, clients info, blah blah is intact. i suppose its worth it)
engine oil and filter parts $59.28 labor $21.95
rotate tires and inspection $39.99
engine air filter part $47.98 (ouch!) labor $16.99
interior air filter part $29.99 (yeah, i know) labor $49.99 - i guess fair since if i break that plastic thing...
spark plugs part $143.92 labor $299.98 (ouch! Holy mother!)
smart key $5
brake flush part $20.91 labor $89.40 (sheesh!)
environmental fees/ shop supplies (yeah right!) $23.37
tax $31
coupon/ discount -$150
Total $919.65
Got a loaner (2019 ES)
Side note, after brake fluid flush, the brake is much more smoother and confidence inspiring. No "long travel" of the pedal any longer.
New battery $140. Labor $49.99 (all presets, addresses, clients info, blah blah is intact. i suppose its worth it)
engine oil and filter parts $59.28 labor $21.95
rotate tires and inspection $39.99
engine air filter part $47.98 (ouch!) labor $16.99
interior air filter part $29.99 (yeah, i know) labor $49.99 - i guess fair since if i break that plastic thing...
spark plugs part $143.92 labor $299.98 (ouch! Holy mother!)
smart key $5
brake flush part $20.91 labor $89.40 (sheesh!)
environmental fees/ shop supplies (yeah right!) $23.37
tax $31
coupon/ discount -$150
Total $919.65
Got a loaner (2019 ES)
Side note, after brake fluid flush, the brake is much more smoother and confidence inspiring. No "long travel" of the pedal any longer.
The following users liked this post:
sha4000 (02-10-19)
02-10-19, 02:17 PM
#42
Lexus Fanatic
Its just a PITA. I'd rather pay somebody $65 to do it.
02-10-19, 08:16 PM
#43
Its all good. Everyone only got 24 hours a day in their life. I am not handy and the fear of messing things up are definitely there. I suppose i am not car enthusiast enough to undertake all the projects. Avoiding PITA has certain value to me. Hope someone can benefit from the info since i went through the service.
02-11-19, 01:42 AM
#44
Pole Position
it takes 15-20 minutes tops, like I said there are some jobs I won’t do, or can’t , but u don’t need any tools or a garage to do this. Not really judging I just dislike giving the dealer any money as it is lol but that’s just me
02-11-19, 01:11 PM
#45
Lexus Fanatic
I know, I've done it. I'd still rather just have them do it while they have it there for service.