IS F (2008-2014) Discussion topics related to the IS F model

anyone getting the grom vline?

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Old 03-02-19, 12:05 PM
  #1636  
gromaudio
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Originally Posted by rehr0001
https://www.shouselaw.com/personal-injury/unfair-competition#

i think Grom should rethink their strategy of charging for the upgrade. Pretty clear cut false advertising and CA has some awfully strong protection laws. Just fix this, Grom. Don’t make someone sue you.
We do not charge for software updates we provide. We only cover our expenses that deal with SD card sourcing, processing and testing. As explained in FAQ there is no way to update to 8.1 without SD card. This is related to 8.1 security features that been made available by manufacturer after we get VL2 with 5.1 delivered to customers.
7.1 was not having these limitations.
https://gromaudio.com/store/accessor...-f-a81sdc.html
Old 03-02-19, 12:35 PM
  #1637  
WillAP1
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Originally Posted by gromaudio
We do not charge for software updates we provide. We only cover our expenses that deal with SD card sourcing, processing and testing. As explained in FAQ there is no way to update to 8.1 without SD card. This is related to 8.1 security features that been made available by manufacturer after we get VL2 with 5.1 delivered to customers.
7.1 was not having these limitations.
https://gromaudio.com/store/accessor...-f-a81sdc.html
Then you should provide the files and instructions for users to use their own SD card if they feel comfortable and have the means to go through that process. That is the bottom line.
Old 03-02-19, 12:38 PM
  #1638  
baviaannl
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Originally Posted by gromaudio
We do not charge for software updates we provide. We only cover our expenses that deal with SD card sourcing, processing and testing. As explained in FAQ there is no way to update to 8.1 without SD card. This is related to 8.1 security features that been made available by manufacturer after we get VL2 with 5.1 delivered to customers.
7.1 was not having these limitations.
https://gromaudio.com/store/accessor...-f-a81sdc.html
Doesn't change the fact that you told me over live chat that future updates would be free. Give me a reason why we're unable to burn this file to our own cards in order to complete this update?
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Old 03-02-19, 02:14 PM
  #1639  
rehr0001
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Originally Posted by gromaudio
We do not charge for software updates we provide. We only cover our expenses that deal with SD card sourcing, processing and testing. As explained in FAQ there is no way to update to 8.1 without SD card. This is related to 8.1 security features that been made available by manufacturer after we get VL2 with 5.1 delivered to customers.
7.1 was not having these limitations.
https://gromaudio.com/store/accessor...-f-a81sdc.html
you advertised the vl2 as shipping with 7.1. When it became clear you wouldn’t be ready, you told people 7.1 would be available with an ota update. Then you decided to go to 8.1 instead. You are now charging for the update. Provide what you sold. Ship me the card for free. It isn’t my fault you can’t provide what you sold me without costs to you. It is your fault you advertised something you couldn’t deliver (the words for that are false advertising).
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Old 03-02-19, 02:16 PM
  #1640  
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Upload the new ROM on your website and let people download and update with there own SD card. can't be too hard.
Old 03-02-19, 03:25 PM
  #1641  
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Hahah what a joke!
Old 03-02-19, 06:05 PM
  #1642  
badbwoy007
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Originally Posted by rehr0001

you advertised the vl2 as shipping with 7.1. When it became clear you wouldn’t be ready, you told people 7.1 would be available with an ota update. Then you decided to go to 8.1 instead. You are now charging for the update. Provide what you sold. Ship me the card for free. It isn’t my fault you can’t provide what you sold me without costs to you. It is your fault you advertised something you couldn’t deliver (the words for that are false advertising).
Agreed! 100%
Old 03-02-19, 06:07 PM
  #1643  
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Default Sorry for my Russian. Ребята, вы так погорите.

@gromaudio
Я знаю вы понимаете на русском.
Ваша продукция всем нравится.
Но то что вы накалажали с обновлением "ведроида" мы в этом не виноваты.
Сделайте инструкцию нормальную, выложите прошивки на сайте, мы все аккуратно сделаем сами.
И будем вас уважать дальше и покупать вашу продукцию. Не ровен час вас англичане с американцами по судам таскать начнут за эти 20 баксов. Но вы не правы.
Я вашей продукцией пользуюсь уже 7 год. Сколько знакомых "подсадил" на ваш товар.
Одумайтесь и народ вас поймет.
​​​​​​От обиды на вас я сам китайским "товарищам" готов по болтику отдать все ваши устройства которые в моих машинах стоят...пусть разберут и начинают производство. Они все сумеют)
​​​​​Это шутки все конечно...но грустные.
Ждем все вашей реакции и содействия.

Last edited by Earffman; 03-02-19 at 06:12 PM.
Old 03-02-19, 11:32 PM
  #1644  
joedaddy1
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Ahhh crappp.. now the Russians are involved.
Old 03-03-19, 12:10 AM
  #1645  
bob256k
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Originally Posted by Earffman
@gromaudio
Я знаю вы понимаете на русском.
Ваша продукция всем нравится.
Но то что вы накалажали с обновлением "ведроида" мы в этом не виноваты.
Сделайте инструкцию нормальную, выложите прошивки на сайте, мы все аккуратно сделаем сами.
И будем вас уважать дальше и покупать вашу продукцию. Не ровен час вас англичане с американцами по судам таскать начнут за эти 20 баксов. Но вы не правы.
Я вашей продукцией пользуюсь уже 7 год. Сколько знакомых "подсадил" на ваш товар.
Одумайтесь и народ вас поймет.
​​​​​​От обиды на вас я сам китайским "товарищам" готов по болтику отдать все ваши устройства которые в моих машинах стоят...пусть разберут и начинают производство. Они все сумеют)
​​​​​Это шутки все конечно...но грустные.
Ждем все вашей реакции и содействия.
Poorly translated by Google:

@gromaudio
I know you understand Russian.
Everyone likes your products.
But what you have done with updating the "vedroid" is not our fault.
Make the instructions normal, put the firmware on the site, we will do everything carefully.
And we will respect you further and buy your products. No wonder what time the British with the Americans on the courts will begin to carry for these 20 bucks. But you are wrong.
I have been using your products for 7 years already. How many friends "hooked" on your product.
Think again and the people will understand you.
For an offense against you, I myself am ready for the Chinese "comrades" to give a bolt of all your devices that are in my cars ... let them take it apart and start production. They all manage to)
This is all a joke of course ... but sad.
We look forward to all your reactions and assistance.
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Old 03-03-19, 03:28 AM
  #1646  
Texas149
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Originally Posted by joedaddy1
Ahhh crappp.. now the Russians are involved.
Oh Dear, that's not good, and I thought I had problems! You don't want to upset ( anymore) the Russians because even "Happy Birthday" sounds scary in Russian!!!

Any computer programmers out there shed any light on the fact that a Micro SD needs 'Special' formatting to install 8.1 without (quoting from GROM) 'Bricking your device'?

paul m.
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Old 03-03-19, 08:16 AM
  #1647  
baviaannl
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Originally Posted by Texas149


Oh Dear, that's not good, and I thought I had problems! You don't want to upset ( anymore) the Russians because even "Happy Birthday" sounds scary in Russian!!!

Any computer programmers out there shed any light on the fact that a Micro SD needs 'Special' formatting to install 8.1 without (quoting from GROM) 'Bricking your device'?

paul m.
That's absolute rubbish regarding special formatting! I've flashed many Android devices over the years, of course if your not very clever and try with the wrong file system it might not work although I can't imagine what they are talking about here!
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Old 03-03-19, 11:34 AM
  #1648  
Texas149
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Well that's sort of what I thought but I'm no programming expert, I do know that a power loss during a firm/software upgrade may have catastrophic consequences and could possibly happen to this unit if the car battery or power connection cable was disconnected during an upgrade ( highly unlikely unless you're really incompetent)

I'm pretty sure it WAS in the FAQ's here
https://gromaudio.com/store/accessor...-f-a81sdc.html
That the SD card needed 'special' formatting so as to not 'brick' your device, that is why the software is not available as a Download.


paul m.

Last edited by Texas149; 03-03-19 at 11:55 AM.
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Old 03-03-19, 02:29 PM
  #1649  
drischnie
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my question is:

what advantages do i have with 8.1 ???
Old 03-03-19, 02:56 PM
  #1650  
Earffman
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Originally Posted by Texas149
Well that's sort of what I thought but I'm no programming expert, I do know that a power loss during a firm/software upgrade may have catastrophic consequences and could possibly happen to this unit if the car battery or power connection cable was disconnected during an upgrade ( highly unlikely unless you're really incompetent)

I'm pretty sure it WAS in the FAQ's here
https://gromaudio.com/store/accessor...-f-a81sdc.html
That the SD card needed 'special' formatting so as to not 'brick' your device, that is why the software is not available as a Download.


paul m.
It was also in the letter that GromAudio sent us


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