mercurymet

Hello,

I got my mercury metallic ISF back from the 6 month service at Serramonte Lexus. At home, I noticed an orange sized concave dent in the front bottom bumper corner. The paint was so deeply scrapped of that there is lot of black rubber exposed.

My clear armor ends at the margin of the scrape. Called the service department and am going to show them what they did to the car.

Should I have them touch the area damaged or have them redo the entire bumper and put another clear armor on? If they touch it up, I am worried that they will have to peel back the clear armor and it may fuse with the new paint. If they repaint the bumper, I'm concerned about having new clear armor fusing with the new non factory paint.

You'd figure that the dealership would respect someones 50-60 K post tax ride. I baby the car and am pissed as hell.

Any suggestions on how to fix things are welcome.

Thanks

JDMToyotas

Breathe brother breathe....put down the knife. lol.


But in seriousness it really depends on how much your willing to spend and the result you want. But if you want the best of the best, getting the entire bumper redone will result in best results.

But I tend to find that repainted body parts tend to stand out from the rest of the cars finish.

GiantsFan

iTrader: (9)

I had my bumper replaced after I got rear ended (it was a very slow accident... <5mph ) and the paint matched fine ... I would go for full bumper replacement + paint + new clear bra.

btw... I go to serramonte as well... and they put a small scratch in my rear quater panel on my first oil change.... They haven't done anything since ... (knock on wood)

UCrazyKid

Get the whole bumper repainted and the clear bra replaced. You will never know the difference. Be glad it was the plastic bumper and not a metal body panel as they are the repairs that are the hardest to get right.

My 2 week old Starfire Pearl IS-F had it's rear bumper all scraped up by some a-hole parking behind me in San Francisco. I just can't believe people these days. I got an estimate for the work. $838 to remove and repaint the rear bumper, not including clear bra so I suspect yours will be in the $1K range. Don't worry soon it will be good as new.

AA

Check out this guys parking job. For the life of me I have no idea how he got a car in there EVEN with playing bumper cars with my IS-F.

flipside909

Oh man, that would really make me mad. I've taken my car to the city many times, but I rarely find myself parking on the street like that...and for good reason!

Wisdom

iTrader: (7)

Thats all bad right there

ISF FAN

If it's a longterm dealership, they would have no issues in making good on the damage 'caused' by them. The best move would be to replace the bumper completely and of course the clear bra. Crown Lexus damaged a bumper in one of my vehicles (during their free wash) and they did not question, took it back and replaced the bumper.

Good luck.

flowrider

iTrader: (9)

Refinish and repaint the whole thing. I had my front bumper replaced (road debris was flung at me on the freeway). The total with two coats of clear was $789.78. My wife had her front bumper repaired (hit and run) and the whole thing was refinished and repainted with two coats clear for $460.66. The paint match was excellent.

Lou

mercurymet

Thanks for the advice folks.

I'll see how the service manager responds to these recs tommorrow.

UCrazyKid it must have been a real scene for him to wedge his car in like that. What a royal a-hole. People like that make me want to put a trailer hitch with big *** tow ball on the ISF. But thank goodness there is the bumper bully. You should check out their site. I've got one and it works well. No rear bumper dings so far.

jctheplaya

iTrader: (6)

thats why if I park in NYC i usually take up 2 spots rather than just one

IS-Fly168

iTrader: (1)

Lmao, dont make it too obvious, otherwise they will key your car in NyC, I use to be from Nyc, they are notorious out there. The trick is to make sure you leave 2 feet of space for both front and back when you park. it slims the chance of getting hit.