Canadian Orders
Thread Starter
Driver
Joined: Jul 2023
Posts: 91
Likes: 96
From: Alberta
Well, if your dealer is so confident that Lexus builds cars specifically based on your order, ask them to provide you the tracking of your order. In the end, i don't care what your dealer says, i just want you to get the car you want. There is another guy in Canada wanting the exact same combo as you with a deposit placed before yours. Canada does not get the same amount of volume as the US does but since your dealer told you that you will get yours, that is all that matters as it is a great car!
Look forward to have you join the IS 500 family, you will not regret this car!
Look forward to have you join the IS 500 family, you will not regret this car!
Rookie
Joined: Sep 2012
Posts: 43
Likes: 22
From: Toronto, ON
Thanks for the welcome! Yeah I saw that thread and in reading through it, it seems like a lot of Canadians are being told by Lexus reps that we can "order in" a vehicle. I think your explanation makes sense. Lexus makes the batches and when each dealership "places an order" I think they are all just getting in line to snag the next one in the spec that was "ordered" and then they get allocated. To clarify, I didnt mean to say id get the car 2 months after deposit. The sales rep did say about 3-4 months and he said something about depending on when the allocation happens etc which I didn't quite comprehend at that time but with your explanation it now makes sense.
However he did say one thing that doesn't jive with what you said above. He said that when you place an order, he pictures that the manufacturing guys in Japan are just waiting for these orders to come in and once they receive it, they then build it, which takes a month, then the next shipping date is affected by the allocation schedule, then once the car is on the boat it takes a month to arrive in Vancouver (I'm in Edmonton btw), then gets delivered to the dealership. All in all he said it's about a 3-4 months process.
FWIW, I had test driven 2 IS500s last year from the 2 Lexus dealerships here in Edmonton, and the one IS500 I test drove 2x on different days.. suffice to day I spoke to 3 different reps and they all mentioned that I could order in a brand new IS500. So all in all with the one I'm dealing with atm, that's 4 sales reps from 2 dealerships saying the same thing. 2 of them are more senior reps from each dealership. Maybe it's just the phrasing that they use but lijely in reality, the process is how you described.
However he did say one thing that doesn't jive with what you said above. He said that when you place an order, he pictures that the manufacturing guys in Japan are just waiting for these orders to come in and once they receive it, they then build it, which takes a month, then the next shipping date is affected by the allocation schedule, then once the car is on the boat it takes a month to arrive in Vancouver (I'm in Edmonton btw), then gets delivered to the dealership. All in all he said it's about a 3-4 months process.
FWIW, I had test driven 2 IS500s last year from the 2 Lexus dealerships here in Edmonton, and the one IS500 I test drove 2x on different days.. suffice to day I spoke to 3 different reps and they all mentioned that I could order in a brand new IS500. So all in all with the one I'm dealing with atm, that's 4 sales reps from 2 dealerships saying the same thing. 2 of them are more senior reps from each dealership. Maybe it's just the phrasing that they use but lijely in reality, the process is how you described.
The 3-4 month process makes sense. I agree it is just the way they spin it and how we as customer interpret their words.
In any case I am hopeful you will get the spec to your preference and enjoy the car once it arrives, it’s a keeper!
Lead Lap
Joined: Oct 2014
Posts: 4,655
Likes: 4,684
From: ON
See if you can find another dealer, even if its outside of your area to try and put your name down. Look at it this way, we are in mid june and if the UE will be a 2025 MY, that means that these will be have to be available by the fall, hence there is not much production time left for the regular unit IMO. Some have posted that some dealers are not even accepting new offers. I just have my fingers crossed for you guys.
And yes, Kars was the one I was refering to but I wasnt aware your name was put on the list back in early may so that certainly plays in your favor and your dealer should have some info for you once the car is built and enroute. Best of luck and please keep us posted
Instructor
Joined: Apr 2013
Posts: 1,122
Likes: 549
From: Vancouver, BC
Yeah I think he's just deflecting and they're using the term "ordering" with a different meaning. Appreciate the thought, and yes my only concern is getting the car in the spec that I want. I think you were the one who suggested in the other thread to scope out other dealers. Problem with that is my other dealership here in Edmonton wants a non-refundable deposit. And other posters in the other thread were saying the same thing. And if you're referring to Kars339, not sure when he exactly placed his order but his post was on May 31st, I actually paid my deposit on May 15th.
Intermediate
Joined: Jan 2023
Posts: 325
Likes: 253
From: cA
In California all deposits held by car dealerships are refundable by law, so to me, a non-refundable deposit just seems scummy. I know other states or Canada don't have the same consumer protection laws, so the last thing you want to do is lock yourself into something you don't want or be forced to pay a stupid tax.
TLDR; Don't put a non-refundable deposit on a car.
TLDR; Don't put a non-refundable deposit on a car.
Instructor
Joined: Apr 2013
Posts: 1,122
Likes: 549
From: Vancouver, BC
In California all deposits held by car dealerships are refundable by law, so to me, a non-refundable deposit just seems scummy. I know other states or Canada don't have the same consumer protection laws, so the last thing you want to do is lock yourself into something you don't want or be forced to pay a stupid tax.
TLDR; Don't put a non-refundable deposit on a car.
TLDR; Don't put a non-refundable deposit on a car.
Instructor
Joined: Oct 2021
Posts: 1,118
Likes: 1,051
From: Alberta
Driver
Joined: Sep 2021
Posts: 98
Likes: 88
From: Ontario, CA
Pit Crew
Joined: Feb 2016
Posts: 114
Likes: 127
From: Ontario
I got impatient waiting and it happened that my dealer had Caviar that someone else backed out of, so i went for it. From silver to black, which is fine i love the black too but will be pain to keep clean.
So im not getting in the way of any of you guys waiting. Good luck.
So im not getting in the way of any of you guys waiting. Good luck.
Lead Lap
Joined: Oct 2014
Posts: 4,655
Likes: 4,684
From: ON
Correction - It appears it was only the special edition (yellow) that was sold out. I need to stop using my phone for looking at stuff, the browser there is not as good
Last edited by wthrman2; Jun 22, 2025 at 03:20 PM.
Pole Position
Joined: Jan 2007
Posts: 2,282
Likes: 495
From: PA
Yea I've done some digging. IS 500 production at the Tahara plant has dropped off sharply. Tahara will be ramping back up to produce 500 "Ultimate Editions" and that's it.
I'm only seeing 48 brand new 2025's on a nationwide search on AutoTrader.
I'm only seeing 48 brand new 2025's on a nationwide search on AutoTrader.
Pole Position
Joined: Jan 2007
Posts: 2,282
Likes: 495
From: PA
Yea it's crunch time now. If you truly want one of these you can't be picky. I was surprised just how little new 2025's are available in the entire US.
I wonder what the markups will be like on the Ultimate Editions?
I wonder what the markups will be like on the Ultimate Editions?