IS - 3rd Gen (2014-present) Discussion about the 2014+ model IS models

cannot get boot lid open

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Old May 12, 2018 | 08:21 PM
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Default cannot get boot lid open

i press button to open boot/trunk lid ,use key in remote Trunk will not open ,what will cause this and how to get it opening .
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Old May 12, 2018 | 08:44 PM
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Did you lock the trunk? There is a button inside the glove compartment that will lock access to the trunk, maybe you click it by mistake. If anything try unlocking the trunk with the key.
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Old May 12, 2018 | 11:06 PM
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probably activated valet mode
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Old May 13, 2018 | 04:59 AM
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tried switch in glove box still not opening ,so how would you activate and deactivate valet mode....
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Old May 13, 2018 | 05:00 AM
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tried key not opening it
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Old May 13, 2018 | 12:44 PM
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The valet mode is the switch inside the glove compartment i mention before, if that does not work and you have try to use the physical metal key also then i am not sure what is causing your trunk to not open.
Maybe your latch is broken..... Try to pop open your rear seats and pull on the emergency latch to open the trunk. hopefully you did not lock access to fold down the rear seats.
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Old May 13, 2018 | 03:18 PM
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hi guys thank you very much it is working tried everything it started working again
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Old May 16, 2018 | 12:59 PM
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I had the same problem and forgot about the valet switch. Thanks, I feel better now!
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Old Jun 3, 2018 | 01:08 PM
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Hi guys

​​​​​​​just to give an update the boot opened about 24 hrs after and everything is working perfect ,but it did happen again from what i observe it happens when the electronic key is not nearby and you try opening trunk it like it has some code which makes it in operatable even to the key for this period of 24 hrs how could i disarm this feature or prevent this from reoccuring,it can be a little annoying not being able to access the trunk.
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Old Jun 3, 2018 | 01:09 PM
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it seems to have nothing to do with valet switch in glove box.
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Old Jun 3, 2018 | 01:11 PM
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i also wonder about if battery needs changing on electronic key
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