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2018 IS back up camera full screen view disappeared after 2 weeks

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Old 02-06-18, 02:10 PM
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Cosima
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Angry 2018 IS back up camera full screen view disappeared after 2 weeks

Brand new and passed the pre-delivery test. The back up camera guideline view was in full screen mode until 2 weeks later which switched to only 2/3 of screen with either map or parking assistant in the side display. Full screen mode was the one sold to me but later changed without consumer consent!?
Called local dealers and rec'd no resolution and was told now should be what it intended to.

How come Lexus played tricks or sold a false feature like that? Wrote to Lexus and got response without solution but just saying my email was documented in the National HQ.
Anyone figured out or wrote to Lexus too?
Old 02-06-18, 03:51 PM
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loophole35
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Sounds like you may have selected a different view. Can you take a picture of what you are experiencing?
Old 02-06-18, 04:08 PM
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MX73
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I'm sorry, but Lexus didn't play any tricks or falsely advertised a feature, otherwise, more people would be complaining about the feature. Talk to an LTS at your dealership or do a hard reset (disconnect the battery for about 5 mins.)
Old 02-06-18, 04:57 PM
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nathantse
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I don't recall the backup camera ever being full screen...

I'm a LTS at Lexus.
Old 02-06-18, 05:58 PM
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Cosima
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Default Dealer can’t do anything

In this forum, there were older posts talking about the same issue so I am not the only one. Talked to dealer and was told full screen was a glitch actually. 2/3 screen is the intend. Sigh. Missed it and it feels so good to see the back up view in full screen.
Old 02-06-18, 06:29 PM
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dojoman
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Why is it so hard to display a full screen for backup view? Seems like a simply a software update can fix it but then it’s all corporate bureaucracy that will never address this issue.
Old 02-06-18, 10:56 PM
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premier3IS
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Originally Posted by dojoman
Why is it so hard to display a full screen for backup view? Seems like a simply a software update can fix it but then it’s all corporate bureaucracy that will never address this issue.
Probably some BS reason which will "allow" them to make it full screen on the 2019 model or whatever.
Same with the 2016, the screen has bezels on the side... 2017 they made it a "bigger" screen. Could've done it on the 2016 as well if those bezels weren't there.....
Just a bunch of marketing BS to make the next models slightly more appealing.
Old 02-07-18, 08:55 AM
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Drawblood
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Dig through your settings. It sounds like something got switched ON/OFF. There's a bunch of settings for the backup camera.
Old 02-07-18, 09:22 AM
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dojoman
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Is this what full screen supposed to look like?

Old 02-07-18, 09:29 AM
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Cosima
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It’s not centered but stretched to full screen. Much bigger and better view.

The “ caution” msg right after the startup page was also on full screen before but now clustered to the left half.

The dealer’s home page at start cup became smaller now and not full screen.

If knew what would happen, should’ve taken a picture.

All happened on the same day.
Old 02-07-18, 09:38 AM
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dojoman
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Originally Posted by Cosima
It’s not centered but stretched to full screen. Much bigger and better view.

The “ caution” msg right after the startup page was also on full screen before but now clustered to the left half.

The dealer’s home page at start cup became smaller now and not full screen.

If knew what would happen, should’ve taken a picture.

All happened on the same day.
If it's stretched to cover the bezel then that's not the right view, wouldn't some parts of the screen would get stretched and distorted to fit widescreen view?
Old 02-07-18, 10:07 AM
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Cosima
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Nope. The image wasn’t distorted but covers the full screen only. Stretch may not be the right word but used to vs centered.

Side display always seems to be on even though browsing the menus.

i believe for some reasons side display becomes a permanent or default feature instead of optional.
Old 02-07-18, 10:39 AM
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Try setting the map mode to full screen by selecting the square with grid lines inside of it at the upper right corner of the map when it’s in 2/3 mode and then put the car into reverse and see if that works. Just a guess I haven’t actually tried it but I remember pressing that button and my map was the entire screen which looked awesome and I didn’t even know it could do that.

Let me know
Old 02-07-18, 11:37 AM
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Cosima
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Map can be full screen but not the back up view
Old 02-07-18, 12:36 PM
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loophole35
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What happens when you select this button?


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