5000 mile service and F Sport Exhaust Install today....Dealer charges for gas?
01-22-15, 08:24 AM
#32
Lexus Test Driver
is it their fault the car chipped? Are you expecting free tires when they wear out?
Its all part of car ownership and car wear & tear. Pay the $28
01-22-15, 11:55 AM
#33
Driver
Join Date: Sep 2014
Location: Virginia
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Drove about 30 miles in the ES 350 and the needle didnt even move. The throttle response of Eco and Sport on the ES is like day and night...2 totally different cars lol.
Performance Exhaust installed and you can definitely hear it all the time. Still debating if it's too loud while cruising on the interstate since my back seats were down on the drive home with the original exhaust in the trunk. Solid note at 2000-2500 rpm.
Performance Exhaust installed and you can definitely hear it all the time. Still debating if it's too loud while cruising on the interstate since my back seats were down on the drive home with the original exhaust in the trunk. Solid note at 2000-2500 rpm.
On a side note, are the only loaner options only ES's and CT's?
01-22-15, 05:58 PM
#34
Lexus Champion
01-22-15, 06:01 PM
#35
Lexus Champion
01-22-15, 07:29 PM
#36
Lexus Fanatic
I don't consider touch up paints to be "parts". It should be more of a courtesy for buyers to fix their first chips. I received one bottle free when I took delivery of new '12 Scion TC. My parents also received a free bottle when they purchased their '10 Honda Pilot & '13 Honda Accord. So, if other brands are doing this "act of courtesy" why should Lexus not?? Any answers to that??
Thats the thing about thank you gifts, if they became expected they would no longer be gifts...they would be equipment on the vehicle. You can't EXPECT a gift.
A bottle of touch up paint is a part, it costs the dealer money to purchase from the manufacturer wholesale and they are in the business of selling things they buy wholesale at a profit. Not giving them away. If you received touch up paint in the past, that was a free gift from the dealership...not from the manufacturer.
01-22-15, 11:24 PM
#37
touch up paint isn't free on my audi, either of the bmws I've owned, or the two lexi i own now. if someone has gotten it for free i would be interested as to who owned the dealership. sewell maybe?
01-23-15, 09:10 AM
#38
Lexus Champion
I did receive free touch up paint for my RX and my IS. This is the first time I ever have, so it was not expected and was a nice surprise. I went in to buy it and the parts guy said something to the effect of "you're a good customer, these are on us today".
01-23-15, 10:40 AM
#40
Lexus Fanatic
When you expect this kind of stuff, you're going to be disappointed, and they're going to be a lot less likely to try and go above and beyond for you if they are just struggling to meet your expectations.
Last edited by SW17LS; 01-23-15 at 10:43 AM.
01-23-15, 11:19 AM
#41
They gave me a free set of wiper inserts at the parts department the other day which was nice. Again though, these things are unexpected bonuses. I didn't walk in and expect them to be free because I'd bought a car or had it serviced there, just as you did not expect the touch up paint to be free.
When you expect this kind of stuff, you're going to be disappointed, and they're going to be a lot less likely to try and go above and beyond for you if they are just struggling to meet your expectations.
When you expect this kind of stuff, you're going to be disappointed, and they're going to be a lot less likely to try and go above and beyond for you if they are just struggling to meet your expectations.
I just paid $69.95 for an oil change and $18.49 for wiper refills with installation.Both costs are not bad to me.
01-23-15, 11:32 AM
#42
Lexus Fanatic
An thats not bad at all.
01-23-15, 06:25 PM
#43
Lexus Champion
I've never received a bottle of touch up paint for ANY vehicle I have ever purchased. Sometimes I've gotten little gifts, like a hat, or a sleeve of golf *****, and sometimes not.
Thats the thing about thank you gifts, if they became expected they would no longer be gifts...they would be equipment on the vehicle. You can't EXPECT a gift.
A bottle of touch up paint is a part, it costs the dealer money to purchase from the manufacturer wholesale and they are in the business of selling things they buy wholesale at a profit. Not giving them away. If you received touch up paint in the past, that was a free gift from the dealership...not from the manufacturer.
Thats the thing about thank you gifts, if they became expected they would no longer be gifts...they would be equipment on the vehicle. You can't EXPECT a gift.
A bottle of touch up paint is a part, it costs the dealer money to purchase from the manufacturer wholesale and they are in the business of selling things they buy wholesale at a profit. Not giving them away. If you received touch up paint in the past, that was a free gift from the dealership...not from the manufacturer.
A brand new car (or used ) is a huge investment and it would not hurt to get a little something in return free of charge. So, definitely I do expect a gift from them! Yes, I've received complimentary stuff from Lexus such as a pen, key chain, first aid kit with Lexus logo, etc. No hat, though 
01-23-15, 06:44 PM
#44
Lexus Fanatic
I just never expect gifts from anybody in my life.
If someone wants to give me a gift, then I'll accept it thankfully and graciously, but to expect a gift? I just don't understand that.
