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2023 Lexus IS350 bumper gap?

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Old 04-29-24, 11:50 AM
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Uaa258
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Default 2023 Lexus IS350 bumper gap?

Hi, I recently noticed that there’s a gap between my front bumper and fender on the drivers side of my IS. There’s no damage anywhere around the area so not sure how this even happened. I’m not really familiar with bumper installations and removal but would this be a DIY fix or is this something an auto body would need to take a look at? Not a huge deal but my OCD is killing me 🤣
Old 04-29-24, 12:52 PM
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DS03
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Check out the IS500 forum posts. There are a bunch of those cars with this exact problem. Looks like ours may have it too?
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Old 05-01-24, 05:07 AM
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Bearcats98
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To me, it looks like the slot and groove bumper attachment isn't secured. What happens if you gently push it close to the headlight?

I had to remove the bumper of my Fusion to change bulbs and if I didn't get it completely snapped up...it would look like that.
Old 05-01-24, 08:06 AM
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Uaa258 - yup, as a 500 owner, I have a tiny gap (not as bad as yours) but many IS 500 owners have the issue and while Lexus came up with technical bulletin, it was a disaster! A forum member discovered the cause of the problem and actually developed a gizmo that solves this issue and should become available for sale soon. It is amazing that this guy did what Lexus couldn't do for us! I am not 100% sure if it will work on the 350 bumper but from what I understand, it will. To be 100% sure, go to the thread below and ask the guy who worked on it (cyfi66)

IS500 Bumper Separation - Please post your images/info for data collection - Page 26 - ClubLexus - Lexus Forum Discussion

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Old 05-01-24, 02:22 PM
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Originally Posted by DS03
Check out the IS500 forum posts. There are a bunch of those cars with this exact problem. Looks like ours may have it too?
Thanks, I was able to find the thread for the IS500 issue and it seems like it’s exactly the same smh.
Old 05-01-24, 02:25 PM
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Originally Posted by Bearcats98
To me, it looks like the slot and groove bumper attachment isn't secured. What happens if you gently push it close to the headlight?

I had to remove the bumper of my Fusion to change bulbs and if I didn't get it completely snapped up...it would look like that.
Looking at the IS500 thread on it, it seems like it’s not a rare issue at all. When I push it close to the headlight it’ll stick for a split second before sagging back down. I have an appointment this Friday with my salesperson and his management to take a look, fingers cross it goes well and hopefully they don’t try to shift the blame onto the shop that did ppf on my bumper 🤞
Old 05-01-24, 02:28 PM
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Originally Posted by wthrman2
Uaa258 - yup, as a 500 owner, I have a tiny gap (not as bad as yours) but many IS 500 owners have the issue and while Lexus came up with technical bulletin, it was a disaster! A forum member discovered the cause of the problem and actually developed a gizmo that solves this issue and should become available for sale soon. It is amazing that this guy did what Lexus couldn't do for us! I am not 100% sure if it will work on the 350 bumper but from what I understand, it will. To be 100% sure, go to the thread below and ask the guy who worked on it (cyfi66)

IS500 Bumper Separation - Please post your images/info for data collection - Page 26 - ClubLexus - Lexus Forum Discussion
thanks for the information! Did you happen to take the car to your dealership by any chance?? It’s unfortunate the community needs to come up with fixes to stuff like this when it’s a problem with the manufacturer.
Old 05-02-24, 03:07 PM
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I did report it to the dealer with photos last summer, just so it was documented. I am in Canada so the TSB is not applicable here anyway and i am happy, because i will be able to use the parts that was developed and produced by the forum member and have an actual fix and not deal with their shenanigans
Old 05-02-24, 09:01 PM
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Originally Posted by wthrman2
I did report it to the dealer with photos last summer, just so it was documented. I am in Canada so the TSB is not applicable here anyway and i am happy, because i will be able to use the parts that was developed and produced by the forum member and have an actual fix and not deal with their shenanigans
Kindly refer to the latest on this thread for more info on that: https://www.clublexus.com/forums/is-...ollection.html

Now, the front bumper on the IS 500 is different from the one on the IS 350, so there is a chance the fix won't work out of the box.
Old 05-03-24, 07:55 AM
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Originally Posted by arentz07
Kindly refer to the latest on this thread for more info on that: https://www.clublexus.com/forums/is-...ollection.html

Now, the front bumper on the IS 500 is different from the one on the IS 350, so there is a chance the fix won't work out of the box.
Thanks for the clarification on that, I assumed both were similar if not the same bumper. Wonder how much of a difference it actually is
Old 05-03-24, 07:59 AM
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Originally Posted by wthrman2
I did report it to the dealer with photos last summer, just so it was documented. I am in Canada so the TSB is not applicable here anyway and i am happy, because i will be able to use the parts that was developed and produced by the forum member and have an actual fix and not deal with their shenanigans
Yea I don’t blame you, finally read that thread and to see that the TSB didn’t fix anything at all is a bummer. I’m actually a bit hesitant on meeting with the dealership today now because I just have a feeling it’ll be a waste of time, and they’ll blame it on the ppf installation or my driving 🤷.
Old 05-03-24, 08:36 AM
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Originally Posted by Uaa258
Thanks for the clarification on that, I assumed both were similar if not the same bumper. Wonder how much of a difference it actually is
If you want a number... 2 inches.

The hood, front fenders, and bumper are all different on the 500 to make room for the engine. However, it seems there is probably something in common between the two if the front bumpers all have the same issue.
Old 05-03-24, 08:51 AM
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Originally Posted by arentz07
If you want a number... 2 inches.

The hood, front fenders, and bumper are all different on the 500 to make room for the engine. However, it seems there is probably something in common between the two if the front bumpers all have the same issue.
Oh ok that makes sense. Yea that’s why I was assuming it was the same bumper haha
I wonder if the dealership will even take a look at the TSB if I mention it since that basically proves the issue but we shall see.
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