bclexus

Toyota and Lexus to Fix 4.5 Million Cars if Dashboard is Melting

HaYnMogLi

Awesome news!

I wonder if the door panels will also be replaced soon.

250Lexus57

I have the same problem to and I'm in Honolulu Hawaii have a 2009 Lexus is emailed Nari about it and called my service advisor today 1-21-2015 for a follow up if they got any word on my dash replacement and he told me there's a recall that's coming out soon for the dash and door panel replacement and told me to wait for the recall to come out told the service advisor bout the safety issue that when the sun hits the dash it glares on my windshield and he told me can't do nothing until they receive the recall for the dash replacement so will see how long the wait is I even emailed corporate about it to because I have my 2kids ages 9yrs old and 1yrs old and my girlfriend ride in the car would like thin to get fix asap I'll let you all know what Lexus corporate say.

Fyi I had my service advisor take pictures of it few months ago and he told me they'll call you in 2 months and till this day no word so what should I do next please help

YxUxMADDDD

iTrader: (2)

Good luck with your journey. I argued this with Park Place Lexus in Plano TX last year and they basically said they can't do shizznits about it and offered to upsale me on another dash. The dash was covered under warranty up to 50k. Tell me, who see's wear and tears on a car with 50k?? Ford, dodge, and etc, yes but not foreign. Lol. Wrote a letter to Lexus corporate (which was advised by my friend that works at Lexus) to complain and see what they can do since they are the ones that keeps the dealerships in check. Nothing but an apology and another upsale at a discount. In the end, I sold the is350 a week later to get an M3. Save yourself the headache and lack of safety at certain times of day. Get another car. Or drive it at night with dark shades on. ND instead of DD lol ND = night driver and DD = daily driver. For those of you in DFW, fuuuuuuuuuuuu Park Place! Sewell is MORE helpful than Park place as MANY can vouch for that . I peepee on PP (Park Place). Back to the M3 forum. "Anti glare dash" is what they call BMW's nowadays. Drumroll.

Greatest

This fix needs to include the Isf. My dealer did offer to replace my dash. Free. But my door panel has a crack and they're not sure if they will fix it or not.

booey23

my 09 is350 dash is melted, and the dealer and the lexus people can't replace it because my VIN# isn't under the recall. I did make a case with lexus about it but the case manage, who was the one handling my case, told me she made the decisions and Will not do anything to fix my dash. Is there anything i can do?