Shady Dealer = no Is250 :(
08-31-12, 07:53 AM
#16
Moderator
While you restart your search keep the following in mind. Lexus Carlsbad and Lexus of Escondido are owned by the same individual, Judy Jones-Cone. Check out this 2008 story about how this ownerships acts. http://www.utsandiego.com/uniontrib/...29jenkins.html
08-31-12, 08:33 AM
#18
Lexus Test Driver
I would have to say that's a bad dealer and the car should not have been certified. Honestly the government needs to see the dealerships in US because the dealerships don't really do a good job inspecting the cars to certify them and get away with it.
This case is almost like my problem with a US dealership where I was going to sue them. In the end, good news turned out.
https://www.clublexus.com/forums/is-...certified.html
That's does not occur in Canada because the the government does oversee the dealerships because if they sell a bad car, the dealership will have to eat it (they get in trouble).
This case is almost like my problem with a US dealership where I was going to sue them. In the end, good news turned out.
https://www.clublexus.com/forums/is-...certified.html
That's does not occur in Canada because the the government does oversee the dealerships because if they sell a bad car, the dealership will have to eat it (they get in trouble).
In this case, they called the car CPO, unless they called it Lexus CPO, it only means it is certified at the dealer level (supported by the fact that a 3 year warranty was added to the price). A Lexus CPO would have to be like new condition, and the warranty would have been included in the posted price outright.
I actually had to call out a dealer with Lexus corporate here in the GTA when they tried to pull that stunt on me for a RX330. The dealer then called back with a better offer, but I told them to FOAD.
08-31-12, 09:42 AM
#21
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Yeah I understand the when people mention "You are buying a used car", but according to Lexus (I called the corporate office) a dealer should do everything they can to make the car as close to new as possible when making it a CPO.
I think that if this car was a non CPO there would be no question and the dealer didn't have to fix a lip or grill, but the car was a CPO. So it obviously shouldn't of passed in the condition it was, or it should have been reconditioned. this is taken straight from the Lexus website:
"Lexus Certified Pre-Owned Vehicles must be in like-new condition. That means using only certified Lexus parts for any necessary mechanical repairs, performing paint and surface restorations to meet Lexus standards, and thoroughly cleaning and detailing each vehicle to bring out its true beauty"
I don't think it says anywhere there that a car can pass with a cracked and chipping bumper and joe's mobile paint job on the whole rear of the car.
Now I do admit to being meticulous (im a web/graphic designer) , it's my job to pay attention to the details and why I opted for a CPO vehicle. In the end all I wanted was the vehicle but up to Lexus CPO standards.
So I am happy/sad that I didn't fold and just give in, and the search continues......
I think that if this car was a non CPO there would be no question and the dealer didn't have to fix a lip or grill, but the car was a CPO. So it obviously shouldn't of passed in the condition it was, or it should have been reconditioned. this is taken straight from the Lexus website:
"Lexus Certified Pre-Owned Vehicles must be in like-new condition. That means using only certified Lexus parts for any necessary mechanical repairs, performing paint and surface restorations to meet Lexus standards, and thoroughly cleaning and detailing each vehicle to bring out its true beauty"
I don't think it says anywhere there that a car can pass with a cracked and chipping bumper and joe's mobile paint job on the whole rear of the car.
Now I do admit to being meticulous (im a web/graphic designer) , it's my job to pay attention to the details and why I opted for a CPO vehicle. In the end all I wanted was the vehicle but up to Lexus CPO standards.
So I am happy/sad that I didn't fold and just give in, and the search continues......
08-31-12, 10:20 AM
#22
A crack in the grill and front lip shouldn't pass CPO inspection. Cars are expected to be refurbished to "like-new" condition. Meaning only a small amount of acceptable wear and tear should be present. Any "damage" should have been fixed if it was being sold as CPO.
08-31-12, 10:32 AM
#23
Lexus Test Driver
Again there is some variability on what the dealer is selling. A CPO'd Lexus or a Lexus CPO'd Lexus. A dealer can chose to sell either, they just need to disclose what they are selling and under what terms. A Lexus CPO'd Lexus is sold under Lexus' terms as posted on the Lexus.com for Lexus.ca web sites. A CPO'd Lexus is sold under the dealer's terms as set forth by them, which is basically no different than any other used car dealer, that just happens to also be a Lexus dealer.
08-31-12, 10:36 AM
#24
Again there is some variability on what the dealer is selling. A CPO'd Lexus or a Lexus CPO'd Lexus. A dealer can chose to sell either, they just need to disclose what they are selling and under what terms. A Lexus CPO'd Lexus is sold under Lexus' terms as posted on the Lexus.com for Lexus.ca web sites. A CPO'd Lexus is sold under the dealer's terms as set forth by them, which is basically no different than any other used car dealer, that just happens to also be a Lexus dealer.
08-31-12, 10:51 AM
#25
Lexus Test Driver
Lexus dealers here don't sell "dealer CPO'd" cars. They only sell Lexus Certified Pre-Owned cars. To be sold as such, it has to meet the standards set forth by Lexus, and gets the 3yr/100k warranty. I understand what you are talking about with dealer CPO'd, but i've never seen that here at a Lexus dealership. I'm not even sure if Lexus dealers here in the US are even allowed to sell cars that way.
Edit:
Most dealer's used car side of the business is also registered as a different legal entity, even if operating under the same name. When buying a Lexus CPO, you have some recourse with Lexus Corporate. When buying a CPO Lexus, beside the original manufacturer warranty and/or additional Lexus warranties sold with the car, you have no legal recourse with Lexus Corporate.
Last edited by My0gr81; 08-31-12 at 10:59 AM.
08-31-12, 07:54 PM
#26
Don't generalize, consumer protection laws are provincial jurisdiction. Quebec has the strongest laws biased towards the consumers, where as Alberta has the weakest. I don't know where BC stands (based on you being in WA). I can tell you that used and new car dealer are governed by associations set up by them to "self regulate" in each of the provinces. Level of protection varies dramatically.
In this case, they called the car CPO, unless they called it Lexus CPO, it only means it is certified at the dealer level (supported by the fact that a 3 year warranty was added to the price). A Lexus CPO would have to be like new condition, and the warranty would have been included in the posted price outright.
I actually had to call out a dealer with Lexus corporate here in the GTA when they tried to pull that stunt on me for a RX330. The dealer then called back with a better offer, but I told them to FOAD.
In this case, they called the car CPO, unless they called it Lexus CPO, it only means it is certified at the dealer level (supported by the fact that a 3 year warranty was added to the price). A Lexus CPO would have to be like new condition, and the warranty would have been included in the posted price outright.
I actually had to call out a dealer with Lexus corporate here in the GTA when they tried to pull that stunt on me for a RX330. The dealer then called back with a better offer, but I told them to FOAD.
CPO also would imply that the car could not have been in any collisions as well.
08-31-12, 08:26 PM
#27
Lexus Test Driver
I'm not sure if they are provincial or not, but lets assume BC because I am from there (which is why I list two locations) if it is. My friend of mine said something similar but nothing about provincial. For one thing, Canada is stricter as opposed to US.
CPO also would imply that the car could not have been in any collisions as well.
CPO also would imply that the car could not have been in any collisions as well.
http://www.mvsabc.com/
Last edited by My0gr81; 08-31-12 at 08:29 PM.
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