Quik208

iTrader: (7)

Dealership curbed one of my wheels to hell! Didn't leave untell the service manager saw and took pictures. Said he would call me tomorrow. I told him that it needed to get fixed and this is unexcatable. Guess we will see what happens tomorrow.

speedstar

iTrader: (5)

good luck!

good thing you saw it before you left

aspeckt

dang that would **** me off

projectdna

iTrader: (56)

inexcusable, but doesn't look as bad as you're making it out to be ("curbed to hell" is a stretch). definitely fixable.

Sango

iTrader: (10)

If it were me, I would probably be furious and tell him to just get me a new wheel!

Quik208

iTrader: (7)

I don't see them spending 1k on a new wheel.

Sango

iTrader: (10)

True, but sometimes one must pay the price of doing a mistake and mistakes can be costly.

I had the dealership replace my cluster bezel, and steering wheel trim a few times. They were sort of complaining to say it me it was not covered by Lexus and the dealership had to pay for it. To me... I didn't care... they ruined it, they pay for it and I had escalated to corporate to have them aware too.

stasis3131

iTrader: (4)

If he had scratched one of their wheels on a test drive I am sure he would be buying that car or buying a new rim. So why shouldn't they get him a new rim. Even it's a thousand bucks. It's only right

600rr05

iTrader: (9)

sucks but good thing you saw it hope it gets fixed but make sure the dont use a cheap company to "fix" it..

ecr527

I always point out to the service writer that there isn't a single scratch on my wheels when I bring my car in, just in case they're damaged when I pick the car up and they try to deny they did anything. They curbed my OEM wheels and unfortunately, I didn't notice it until I got home.

iRyan

iTrader: (7)

Wow definitely make sure they get you a new rim...the dealership is responsible for that...and if they decide to fix it.....make sure it's a repair shop of ur own and get some kind of damage warranty for it....bottom line...LET THEM LEARN FROM THEIR MISTAKE

Sffd103

iTrader: (16)

Sucks but easily repairable. Good luck.

aspeckt

how do you repair rim rash?

3sgte_slow

iTrader: (4)

They probably have a wheel repair shop they can take it to. I think they put metal weld on the rash and mold/shape it and refinish the lip. Its not too bad, I don't think you will get a new wheel for it thou.

Stylnhonda

iTrader: (1)

I'd have to say I would not be happy with a "fixed" wheel. Yet, not sure if they would replace the wheel. It's why I try to avoid anyone else having posession of my car. Hard to avoid all the time though.