ClubLexus - Lexus Forum Discussion

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-   IS - 2nd Gen (2006-2013) (https://www.clublexus.com/forums/is-2nd-gen-2006-2013-163/)
-   -   battery died, no warranty? (https://www.clublexus.com/forums/is-2nd-gen-2006-2013/610866-battery-died-no-warranty.html)

spicaly 01-03-12 12:53 PM

battery died, no warranty?
 
i called up and the service advisor said the 84month warranty sticker thats on the battery only applies to batteries purchased, not the ones that come with the car new? Sounded kind of funny...

It was 5 years old so not complaining, just wondering why would Lexus have a big 84 month warranty sticker if the dealers dont honor it

Jeff Lange 01-03-12 01:01 PM

Batteries replaced under warranty are covered under the same warranty (original) it was replaced under. The new battery in the car is covered for 4 years, a battery replaced under that warranty is still covered for the 4 years from the original in-service date. When you buy the replacement battery, it is covered for the 84 months.

Warranty is always from the original date/original warranty. The original battery in the car was covered for 4 years, not 84 months. (The original battery wouldn't have said 84 months on it, only Lexus replacement batteries do).

Jeff

spicaly 01-03-12 01:12 PM

yeah he was saying that even the ones that come with the car from the factory have that 84 month sticker, and pulled the history of the car to show another battery was never purchased... i just bit the bullet and got a new one from advance auto parts

Jeff Lange 01-03-12 04:37 PM

They don't come that way, but whatever, it's not that important. The original battery is made in Japan and doesn't look like the ones dealers here in Canada/USA sell.

But as long as you've got a good battery in there now, you're good to go. :)

Jeff


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