First Lexus
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First Lexus
Hello fellow IS LOVERS... MY NAME IS RONTRELL.. IMA SHOOT STRAIGHT FROM THE HIP... PURCHASED MY I.S. ON 1/20/14 , USED OF COURSE.. WITH 131+ MILES.. 2 WEEKS LATER CHECK ENGINE LIGHT/VSC STARTS FLASHING, GET THE CAR DIAGNOSED .. ITS RUNNING LEAN ON CYLINDER 3 .. OK ITS STILL UNDER WARRANTY.. GET IT FIXED ..ONE WEEK LATER SAME THING HAPPENS... VACUUM LINE LOOSE.. GET IT FIXED , THAT SAME SAME NIGHT HI
T A DEER 5K WORTH OF DAMAGE.. 2 WEEKS @ PAINT SHOP , GET IT BACK ONE WEEK LATER GUESS WHO? CHECK ENGINE LIGHT.. BACK TO SHOP .. THIS TIME I FIND OUT THE CAR HAS A ONGOING ISSUE.. DEALER FAILED TO INFORM ME OF.. SPOKE WITH GUY FRM LEXUS DEALERSHIP.. UMM UMMM ENGINE MAY NEED TO BE REPLACED...
T A DEER 5K WORTH OF DAMAGE.. 2 WEEKS @ PAINT SHOP , GET IT BACK ONE WEEK LATER GUESS WHO? CHECK ENGINE LIGHT.. BACK TO SHOP .. THIS TIME I FIND OUT THE CAR HAS A ONGOING ISSUE.. DEALER FAILED TO INFORM ME OF.. SPOKE WITH GUY FRM LEXUS DEALERSHIP.. UMM UMMM ENGINE MAY NEED TO BE REPLACED...
#4
Pole Position
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i don't know but when i used to work at a dealer they offer something called "lifetime warranty". They don't really tell customer they offered it. it was something you had to ask and know the right people. It was not transferable to another owner tho and cost a lot of $$
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It came with a 3month or3k warranty from the used car lot I purchased it from... yea a lot of problems in a short period of time.. im just venting thats all.... waiting for the other shoe to drop now, the people from Johnson Lexus are conversing with the dealership I purchased the car from, found out the car has had an history of trouble from the previous owner... got my fingers crossed hopefully things will work out for me...
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#13
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Wow looks like someone hit something hard there and bent both wheels on the right side. The customer declined to have it fixed, but looks like they kept bringing it back complaining of the tires being out of balance after that, and had them balanced every 2 months.
Looking over the history, I wouldn't say there were no more problems than on any other 350 engine wise according to the service history. I see a coil being replaced at one point, but the only "ongoing" issue is the tire balancing, which was a result of having 2 bent wheels (noted in record on 2/6/11). I really hope that customer got charged every time those wheels were balanced after they were notified that they were both bent. What a waste of everyone's time regarding that, and I'm sure the customer was upset tat the wheels weren't covered under warranty or something. They probably hit a pothole there around DC or Northern VA with it and damaged the wheels. I used to live around there and know those roads can be brutal and filled with deep potholes in late winter/early spring...
Looking over the history, I wouldn't say there were no more problems than on any other 350 engine wise according to the service history. I see a coil being replaced at one point, but the only "ongoing" issue is the tire balancing, which was a result of having 2 bent wheels (noted in record on 2/6/11). I really hope that customer got charged every time those wheels were balanced after they were notified that they were both bent. What a waste of everyone's time regarding that, and I'm sure the customer was upset tat the wheels weren't covered under warranty or something. They probably hit a pothole there around DC or Northern VA with it and damaged the wheels. I used to live around there and know those roads can be brutal and filled with deep potholes in late winter/early spring...
#15
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Dealer Reported 02/18/2014 Johnson Lexus of Raleigh 133730 0633774 REINSTALLED VACUME LIGHT.
Dealer Reported 02/18/2014 Johnson Lexus of Raleigh 133730 0633774 COMPLIMENTARY CAR WASH AND VACUUM
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 REPLACED # 3 COIL
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 REMOVE SERRATION PATTERN & INSTALL NEW WIPER ARM NUTS
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 VEHICLE INSPECTION SHEET
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 COMPLIMENTARY CAR WASH AND VACUUM
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 GUEST RESCHEDULED
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 CUSTOMER STATES PERFORM WORLD CLASS 27 POINT INSPECTION
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 COMPLIMENTARY WASH
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 REPLACE TRUNK RELEASE HANDLE
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 CAMPAIGN GAS CAMPAIGN WASH
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 CUSTOMER STATES PERFORM BG FUEL INDUCTION SERVICE
Dealer Reported 01/26/2013 Lindsay Lexus of Alexandria 121937 0955501 ROTATED TIRES ONLY.
Dealer Reported 01/26/2013 Lindsay Lexus of Alexandria 121937 0955501 PERFORMED AN COOLANT FLUSH
Dealer Reported 01/26/2013 Lindsay Lexus of Alexandria 121937 0955501 REPLACED LEFTY FRONT PEANUT BULB.
Dealer Reported 01/26/2013 Lindsay Lexus of Alexandria 121937 0955501 CUSTOMER STATES PERFORM WORLD CLASS 27 POINT INSPECTION
Dealer Reported 09/01/2012 Pohanka Lexus Chantilly 112803 0600286 BALANCE WHEELS (4)
Dealer Reported 09/01/2012 Pohanka Lexus Chantilly 112803 0600286 EMISSIONS INSPECTION
Dealer Reported 09/01/2012 Pohanka Lexus Chantilly 112803 0600286 DONE
Dealer Reported 09/01/2012 Pohanka Lexus Chantilly 112803 0600286 LOANER
Dealer Reported 08/24/2012 Lindsay Lexus of Alexandria 112444 0930244 CUSTOMER STATESCUSTOMER STATES SINCE THE SPARK PLUGS WERE THE IDLE HAS BEEN ROUG
Dealer Reported 08/24/2012 Lindsay Lexus of Alexandria 112444 0930244 CUSTOMER STATES PERFORM WORLD CLASS 27 POINT INSPECTION
Dealer Reported 07/11/2012 Pohanka Lexus Chantilly 109959 0591512 VIRGINIA STATE INSPECTION
Dealer Reported 07/02/2012 Pohanka Lexus Chantilly 108805 0590046 BALANCE WHEELS (4)
Dealer Reported 07/02/2012 Pohanka Lexus Chantilly 108805 0590046 VIRGINIA STATE INSPECTION
Dealer Reported 07/02/2012 Pohanka Lexus Chantilly 108805 0590046 DONE
Dealer Reported 06/05/2012 Lindsay Lexus of Alexandria 106372 0916232 REPL SPARK PLUGS 6 CYL
Dealer Reported 06/05/2012 Lindsay Lexus of Alexandria 106372 0916232 CUSTOMER STATES PERFORM WORLD CLASS 27 POINT INSPECTION
Dealer Reported 05/08/2012 Pohanka Lexus Chantilly 102915 0580738 OIL AND FILTER - CHANGE
Dealer Reported 05/08/2012 Pohanka Lexus Chantilly 102915 0580738 BALANCE WHEELS (4)
Dealer Reported 05/08/2012 Pohanka Lexus Chantilly 102915 0580738 TECH RESECURED MUDFLAP
Dealer Reported 05/08/2012 Pohanka Lexus Chantilly 102915 0580738 DONE
Dealer Reported 04/19/2012 Pohanka Lexus Chantilly 100878 0577870 BALANCE TIRES
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 REFER TO LINE """"F"""" FOR WATER PUMP REPLACEMENT
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 REPLACED WIPER INSERTS
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 DOES NOT WANT WHEELS TO BE STRAIGHTENED
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 CUSTOMER CALLED BACK AND DECLINED
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 LOANER # 7091
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 REPLACED WATER PUMP AND DRIVE BELT
Dealer Reported 06/27/2011 Pohanka Lexus Chantilly 73345 0526426 ENGINE OIL AND FILTER CHANGE,AND LUBRICATION. WASH AND VACUUM
Dealer Reported 06/27/2011 Pohanka Lexus Chantilly 73345 0526426 VIRGINIA STATE INSPECTION
Dealer Reported 04/12/2011 Pohanka Lexus Chantilly 65292 0512224 ENGINE OIL AND FILTER CHANGE,AND LUBRICATION. WASH AND VACUUM
Dealer Reported 04/12/2011 Pohanka Lexus Chantilly 65292 0512224 LOANER
Dealer Reported 04/12/2011 Pohanka Lexus Chantilly 65292 0512224 BLA TIGHTEN FUEL PRESSURE SENSOR GASKET - IS/GS
Dealer Reported 02/06/2011 Pohanka Lexus Chantilly 58789 0499855 THE ONLY NOISE HEARD WAS WHEN THE STEERING WHEEL WAS AT FULL LOCK POSITION
Dealer Reported 02/18/2014 Johnson Lexus of Raleigh 133730 0633774 COMPLIMENTARY CAR WASH AND VACUUM
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 REPLACED # 3 COIL
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 REMOVE SERRATION PATTERN & INSTALL NEW WIPER ARM NUTS
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 VEHICLE INSPECTION SHEET
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 COMPLIMENTARY CAR WASH AND VACUUM
Dealer Reported 02/12/2014 Johnson Lexus of Raleigh 133522 0633312 GUEST RESCHEDULED
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 CUSTOMER STATES PERFORM WORLD CLASS 27 POINT INSPECTION
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 COMPLIMENTARY WASH
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 REPLACE TRUNK RELEASE HANDLE
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 CAMPAIGN GAS CAMPAIGN WASH
Dealer Reported 04/15/2013 Lindsay Lexus of Alexandria 126068 0966630 CUSTOMER STATES PERFORM BG FUEL INDUCTION SERVICE
Dealer Reported 01/26/2013 Lindsay Lexus of Alexandria 121937 0955501 ROTATED TIRES ONLY.
Dealer Reported 01/26/2013 Lindsay Lexus of Alexandria 121937 0955501 PERFORMED AN COOLANT FLUSH
Dealer Reported 01/26/2013 Lindsay Lexus of Alexandria 121937 0955501 REPLACED LEFTY FRONT PEANUT BULB.
Dealer Reported 01/26/2013 Lindsay Lexus of Alexandria 121937 0955501 CUSTOMER STATES PERFORM WORLD CLASS 27 POINT INSPECTION
Dealer Reported 09/01/2012 Pohanka Lexus Chantilly 112803 0600286 BALANCE WHEELS (4)
Dealer Reported 09/01/2012 Pohanka Lexus Chantilly 112803 0600286 EMISSIONS INSPECTION
Dealer Reported 09/01/2012 Pohanka Lexus Chantilly 112803 0600286 DONE
Dealer Reported 09/01/2012 Pohanka Lexus Chantilly 112803 0600286 LOANER
Dealer Reported 08/24/2012 Lindsay Lexus of Alexandria 112444 0930244 CUSTOMER STATESCUSTOMER STATES SINCE THE SPARK PLUGS WERE THE IDLE HAS BEEN ROUG
Dealer Reported 08/24/2012 Lindsay Lexus of Alexandria 112444 0930244 CUSTOMER STATES PERFORM WORLD CLASS 27 POINT INSPECTION
Dealer Reported 07/11/2012 Pohanka Lexus Chantilly 109959 0591512 VIRGINIA STATE INSPECTION
Dealer Reported 07/02/2012 Pohanka Lexus Chantilly 108805 0590046 BALANCE WHEELS (4)
Dealer Reported 07/02/2012 Pohanka Lexus Chantilly 108805 0590046 VIRGINIA STATE INSPECTION
Dealer Reported 07/02/2012 Pohanka Lexus Chantilly 108805 0590046 DONE
Dealer Reported 06/05/2012 Lindsay Lexus of Alexandria 106372 0916232 REPL SPARK PLUGS 6 CYL
Dealer Reported 06/05/2012 Lindsay Lexus of Alexandria 106372 0916232 CUSTOMER STATES PERFORM WORLD CLASS 27 POINT INSPECTION
Dealer Reported 05/08/2012 Pohanka Lexus Chantilly 102915 0580738 OIL AND FILTER - CHANGE
Dealer Reported 05/08/2012 Pohanka Lexus Chantilly 102915 0580738 BALANCE WHEELS (4)
Dealer Reported 05/08/2012 Pohanka Lexus Chantilly 102915 0580738 TECH RESECURED MUDFLAP
Dealer Reported 05/08/2012 Pohanka Lexus Chantilly 102915 0580738 DONE
Dealer Reported 04/19/2012 Pohanka Lexus Chantilly 100878 0577870 BALANCE TIRES
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 REFER TO LINE """"F"""" FOR WATER PUMP REPLACEMENT
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 REPLACED WIPER INSERTS
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 DOES NOT WANT WHEELS TO BE STRAIGHTENED
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 CUSTOMER CALLED BACK AND DECLINED
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 LOANER # 7091
Dealer Reported 02/06/2012 Pohanka Lexus Chantilly 92868 0565923 REPLACED WATER PUMP AND DRIVE BELT
Dealer Reported 06/27/2011 Pohanka Lexus Chantilly 73345 0526426 ENGINE OIL AND FILTER CHANGE,AND LUBRICATION. WASH AND VACUUM
Dealer Reported 06/27/2011 Pohanka Lexus Chantilly 73345 0526426 VIRGINIA STATE INSPECTION
Dealer Reported 04/12/2011 Pohanka Lexus Chantilly 65292 0512224 ENGINE OIL AND FILTER CHANGE,AND LUBRICATION. WASH AND VACUUM
Dealer Reported 04/12/2011 Pohanka Lexus Chantilly 65292 0512224 LOANER
Dealer Reported 04/12/2011 Pohanka Lexus Chantilly 65292 0512224 BLA TIGHTEN FUEL PRESSURE SENSOR GASKET - IS/GS
Dealer Reported 02/06/2011 Pohanka Lexus Chantilly 58789 0499855 THE ONLY NOISE HEARD WAS WHEN THE STEERING WHEEL WAS AT FULL LOCK POSITION