Horrible wait at Sears for my IS350
#1
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Join Date: Dec 2010
Location: MD
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Horrible wait at Sears for my IS350
I took my car to Sears for tire mounting and balancing. Took them 4 hours. front 225/40/18 and Rear 235/45/18. I paid for $108 with lifetime balancing. The wait was crazy and the people were decent.
Any of you dealt with Sears? Problem?
Any of you dealt with Sears? Problem?
#5
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I should have check Lexus first. I checked everywhere and they told me it anywhere from 120 - 130. Sears cost $108 and been informed that when I bring my summer tires back, they will only charge me $40 to put it on and when the next winter comes, another $40 to put it back on.
I was not the only one waited this long.........horrible.......I guess I will go to Lexus in the future then...............
I was not the only one waited this long.........horrible.......I guess I will go to Lexus in the future then...............
#7
Lexus Fanatic
honestly, i would find out from local members where they take their rims to~ *a local rim shop type place* i would never ever trust my car at sears~ my CARAVAN thou, sears FTW!
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#9
I like my dealer to do the job because if something goes wrong, you can always call corporate.
#11
Tech Info Resource
iTrader: (2)
The last time I went to Sears for auto service, they paid to have all four wheels polished and repainted. They scratched all four wheels on my '88 GTS Corolla. That gives you some idea how long its been.
#13
Lexus Test Driver
This has to be it. This time of year, most retail places and services are swamped. Bad weather also adds to it. Did it seem crowded?