Cali2is

I'm thinking about skipping the recall also... At least waiting to hear more about it. I only have about 23,000 miles though. Just received the letter this past week.

laobo979

iTrader: (5)

Yeah when i dropped it off they said 3-4day max. But that all depends how busy your dealership is on that note.

Byprodrive

iTrader: (1)

If you are one of the few that have defective valve springs & you don't have them replaced Lexus may not cover it later.

caudlek

Turns out a vacuum hose was left loose or unconnected ..... i was having the car in for new rear snows anyway (thanks to that $250 Lexus credit) so it wasn't really an inconvenience.

We'll see how my first cold start goes in the morning, tomorrow.

KC

vdubturbo

Just dropped mine off at the dealer. This particular dealer does NOT take appointments. I even called before hand trying to work that out. Anyway, I get there and he tells me is a 10 day wait, but I can have a loaner. Then he proceeds to tell me I have to pay $5/day for the loaner. Wouldn't be a big deal if it was a 3 day job, but $50?!

Oh, and the kicker... if they have my car over my Thanksgiving holiday I can't go home to Jersey b/c the loaner is only insured in the tri-state DC area... which means now I have to RENT a car?

Give me an f'ing break. This is the THIRD unhappy Lexus service experience I've had in 2 years.

Kurtz

iTrader: (1)

Pretty sure the dealer is required to provide a free loaner for any service that will exceed 8 hours.

I'd call Lexus corporate if I were you... especially with it being part of a recall.

vdubturbo

I may very well do that. I was trying to be patient and reasonable, but this could prove to be expensive if I have to rent a car for the holidays on top of the $50 ridiculousness of the loaner.

funnie

iTrader: (14)

I just dropped my car to the dealership a couple of days ago to get the valve spring done. Will let u guys know what happens. My fingers are triple crossed. Hope everything goes well and I won't notice any difference.

MBTC

At Johnson/Raleigh, they told me if it exceeds 2 hours, meaning pretty much everything beyond standard oil change intervals.

onilink

I just called my dealer and they said they have no dates available until January 6th... does that seem a little way to far ??

brociouz

iTrader: (65)

^ That's about how long I had to wait.

Kurtz

iTrader: (1)

That's an extra-mile perk that Johnson offers... (just like how they arranged to offer free valet parking at most of the local malls if you're in a Lexus).

The 8 hour/overnight policy is the "offical" one from Lexus that is the minimum a dealer must do for you. They're always free to do more to try and earn your business.

typhoon44

vdubturbo which dealership do you use? I'm in NOVA and Lindsay will have it done in two days with a free loaner.

albis350

Got my recall done at lexus of west kendal took em exactly one week i did all 3 the accelerator pedal, valve spring and the newest recall the one for the brakes, the service advisor said my car was the first one to the the brakes done @ that dealership. Until now the car is running perfect. And hope stays like that

vdubturbo

Pohanka. Whom I hate extensively but is MUCH closer to me than Lindsay, especially with all the Tyson's Corner construction going on.

I may call them for status and let them know that if they can't get it done that I'll be picking up the car and taking it to Lindsay. I'm so absolutely sick of Pohanka Lexus. They've treated me like an *** since day one.