heyarms

iTrader: (5)

I got a loaner for an oil change... the worthless hybrid lexus HS200, the upgraded prius. Appreciated having a loaner, but a big thumbs down on the car. Sorry.

tex2670

I got one of these my last service too. Didn't really like it--PLUS I had to sit thru a tutorial with the SA on the car before I could take it. I get the sense that they get a lot of complaints from people who think the car stalled, and have difficulty with the transmission selector. Next time they ask me if I want one, I'll politely decline. Lesson learned.

T4RBoarder

Well this all sucks, it was one of the things I was excited about when purchasing a lexus. I guess I'll just have to cross my fingers and hope they may eventually give me one cause this is the only dealer within an hour.

heyarms

iTrader: (5)

Yeah i had the lesson on how to drive a car also. It was a bit ridiculous, and i, too, will decline driving off the lot with that car ever again as a loaner.

syzygy

I've had an IS250 loaner and an ES350 loaner thus far.

The other time I've been there, I opted to stay at the dealership, and because it was during lunchtime they gave me a $20 voucher for lunch at two nearby restaurants which was nice.

rcracer

iTrader: (23)

i got a new RX350 as a loaner for two weeks! bec they were waiting for the parts to come in for the TSB repair.

Dunkin1222

My local dealer changed it's policies back when the economy started getting bad. They took the oil change loaner away and only provided one if the car had to be held overnight. I was very pissed

mmmrodge

iTrader: (2)

yeah my saleswoman said i would get free loaner with oil change. then they changed it and most of the older sales people got fired. if i put up a fight they will give me one. depending how many they have available.

Tannerkra

flowrider

iTrader: (9)

^^^^Come on - What do you think

Lou

sktn77a

iTrader: (2)

Most decent dealers will give you a loaner car (even though the "official" story is only for jobs over 2 hrs). However, they are having a glut of airbag recalls right now so loaners may be in short supply.

s3v3n

iTrader: (3)

Loaner cars are usually a marketing strategy and also serves as an enticement for a customer having to try another model of their cars. Having said this, I have seen dealers give out a completely different car brand as loaners. (i.e. Benz dealers use Ford as their loaner cars)

bakalag

My local dealership gives them out as long as you're having them do some sort of work. I've gotten one for oil changes though you just have to let them have it longer so they get to it sometime in the day, which I don't mind. Only time they would give it out for body repair is if they caused the damage, I had a lot porter damage my front bumper and it was in their body shop for 3 weeks, I had a IS200t for 1 week and got tired of it and asked to trade for RX350 and had it for 2 weeks. But the marketing strategy I see it working, as I was showing off the new model 2015 RX to all my friends and family and took them on rides/what not. My dealership only gave out IS200t/FSport, ES350, CT200h(at the time), NX200t, RX350 only. No RCs, GS, GX, LX, LS or F's, understandable but I really wanted to show off the GS/LS to my parents as they do not step out to a dealership or test drive, but having the RX loaner got them to purchase an older one from the same dealership.

They did run out of loaner cars once and borrowed a bunch from Hertz/Enterprise, the regular eco boxes but even those ran out and they had a Challenger AT V8... was tempted to "take my car in for service" so I could mess with it for a day since no one wanted it

4TehNguyen

iTrader: (1)

mom has gotten loaners for oil changes, she drops the car off at lunch comes back after work to get the car. Cant wait around for an oil change