Front bumper not flush with headlights - Anyone else??
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Joined: Oct 2006
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From: Virginia
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Pole Position
Joined: May 2007
Posts: 204
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From: Virginia
Thread Starter
Pole Position
Joined: May 2007
Posts: 204
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From: Virginia
Do you have maybe a picture you could show, or be a little more specific? Thanks
I think they have a different problem. Their problem is on top of the head light. Our problem is at the bottom of the head light.
Last edited by t.is350.h; Jun 28, 2007 at 02:49 PM. Reason: change there to their
Pole Position
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From: Virginia
A friend of mine has an RX350 and wanted the iPod module. They bought the module from Sewell I believe (as suggested by their salesman), but Pohanka charges a flat $300 rate to install it. Took 30 minutes. Yeah, they aren't very happy. I told them to call corporate, but I don't know if they will. But I doubt they'll go back to Pohanka for service.
wow...That's really bad. call lex. corp. and complain. If they need information, tell them to verify with glendale lexus or keys van nuys.
Driver School Candidate
Joined: Dec 2006
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From: Texas
i'll post the pics this weekend..
it's the rubber thing that you can turn.., i forgot what it's called..
anyways, it'll adjust the issue w/ hood not flushed w/ headlights & fenders..
not the issue under the headlights...sorry..
it's the rubber thing that you can turn.., i forgot what it's called..
anyways, it'll adjust the issue w/ hood not flushed w/ headlights & fenders..
not the issue under the headlights...sorry..
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Joined: May 2007
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From: Virginia
Update:
Lexus Corp would not authorize the repair since my dealer had told them I had "dented" my headlight, but there is NO visible damage so I have no idea why the made up the B.S, maybe they didn't want to do warranty work since they knew it was without pay?
I was advised to go to another Lexus dealer and get a "second opinion". Going to do that today after work. What a fuc*in pain in the ***. Really dissapointed with Lexus on this one.
Lexus Corp would not authorize the repair since my dealer had told them I had "dented" my headlight, but there is NO visible damage so I have no idea why the made up the B.S, maybe they didn't want to do warranty work since they knew it was without pay?
I was advised to go to another Lexus dealer and get a "second opinion". Going to do that today after work. What a fuc*in pain in the ***. Really dissapointed with Lexus on this one.
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Joined: Jun 2007
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From: So-Cal
Update: I took it to my dealer and they refused to "make it flush". They tried to give me a story of how I must have scooted up on a curb, or someone "leaned" on my car do to do. They recommended I take it to a bodyshop to get it re-aligned and make sure none of the clips were bent.
Very dissapointed with my dealers service department. I may either try another dealer which I didn't buy my car from, pay $100 to a bodyshop to realign it, or just invest the time myself to get it done.
If we can get enough people who agree there's isn't flush, maybe it's possible to contact Lexus about this issue for a TSB?
Very dissapointed with my dealers service department. I may either try another dealer which I didn't buy my car from, pay $100 to a bodyshop to realign it, or just invest the time myself to get it done.
If we can get enough people who agree there's isn't flush, maybe it's possible to contact Lexus about this issue for a TSB?
