Telephone tracking post for IS250 6MT owners
03-27-07, 11:32 AM
#1
Telephone tracking post for IS250 6MT owners
Please post if you have called LEXUS corporate Customer service and file a complain about your transmission. Please also state your transmission problem and any resolution to your issue(s).
Also to all owners who had the transmission/clutch replaced, please post here as well (year, milage, nature of problem(s), what part(s) they replaced.
DEMIK just got his tranny replaced, if it's not under warranty, it will cost ~$5K!
I know Honda DID extend the transmission warranty to 7yr/100K miles for the accords due to a lot of owners with their transmission problems. (my 99 v6 accord replaced tranny under warranty, @67K miles).
I think if we voice our concern about our IS tranny, they will definitely do something about it?
We want to make this post as detail as possible so we will have a better idea to see how our transmission and see if we can push them to extend our warranty in the tramission ?
6MT owners, let's put our effort together and hope for the best!
Thanks!
Moderator: please kindly "sticky" this post. thanks!
Also to all owners who had the transmission/clutch replaced, please post here as well (year, milage, nature of problem(s), what part(s) they replaced.
DEMIK just got his tranny replaced, if it's not under warranty, it will cost ~$5K!
I know Honda DID extend the transmission warranty to 7yr/100K miles for the accords due to a lot of owners with their transmission problems. (my 99 v6 accord replaced tranny under warranty, @67K miles).
I think if we voice our concern about our IS tranny, they will definitely do something about it?
We want to make this post as detail as possible so we will have a better idea to see how our transmission and see if we can push them to extend our warranty in the tramission ?
6MT owners, let's put our effort together and hope for the best!
Thanks!
Moderator: please kindly "sticky" this post. thanks!
Last edited by kickin8; 03-27-07 at 12:47 PM.
03-27-07, 11:37 AM
#2
03/26/07 my car is currently 621 miles and I noticed clicking noise when shifting from 1st to 2nd. mentioned to the sales guy last week and he's trying to schedule me a tech at the service dept and see if they hear anything. will update this post when i get more info.
03-27-07, 12:18 PM
#3
Pole Position
Join Date: Mar 2006
Location: OH
Posts: 224
Likes: 0
Received 0 Likes
on
0 Posts
[QUOTE=kickin8;2511339]Please post if you have called LEXUS corporate Customer service and file a complain about your transmission. QUOTE]
I put my complaint in with the dealership months ago in my profile---with no response. So you must Call Lexus Corporate, duplicate what you relayed to the dealership. After my other warranty work, I'll post if they did anything about the clutch issues and I'll call Corporate as well.
Post the corporate number please.
I put my complaint in with the dealership months ago in my profile---with no response. So you must Call Lexus Corporate, duplicate what you relayed to the dealership. After my other warranty work, I'll post if they did anything about the clutch issues and I'll call Corporate as well.
Post the corporate number please.
03-27-07, 12:27 PM
#4
Lead Lap
Join Date: Jul 2006
Location: NJ
Posts: 650
Likes: 0
Received 0 Likes
on
0 Posts
Lexus
A Division of Toyota Motor Sales, U.S.A., Inc.
Lexus
Customer Satisfaction Department
Mail Drop L203, 19001 South Western Ave
Torrance, CA 90509-2732
Toll free: 1-800-25 LEXUS
Fax: Fax: 310-468-2992
Web site: www.lexus.com
Please make sure you call corporate and not the dealer as they have no fix for the problem. We need to let corporate know so something can be done.
A Division of Toyota Motor Sales, U.S.A., Inc.
Lexus
Customer Satisfaction Department
Mail Drop L203, 19001 South Western Ave
Torrance, CA 90509-2732
Toll free: 1-800-25 LEXUS
Fax: Fax: 310-468-2992
Web site: www.lexus.com
Please make sure you call corporate and not the dealer as they have no fix for the problem. We need to let corporate know so something can be done.
03-28-07, 12:38 PM
#8
yes we need a thread on here about calling lexus on the 250 brakes! i am also curious if these new brakes they are giving people will last longer than what we have now.
Last edited by is250gurl; 03-28-07 at 12:44 PM.
03-28-07, 03:53 PM
#10
Driver School Candidate
Join Date: Mar 2006
Location: CA
Posts: 37
Likes: 0
Received 0 Likes
on
0 Posts
I will also call... I have posted in another thread https://www.clublexus.com/forums/sho...=253475&page=6 about the transmission\clutch problems. I let the dealer swap the transmission\clutch assembly, but the problem subsided for about 2-3 weeks and is coming back now. I will call corporate and let my voice be heard.
03-28-07, 09:41 PM
#11
Lead Lap
Join Date: Apr 2006
Location: CA
Posts: 609
Likes: 0
Received 0 Likes
on
0 Posts
heres my input
after driving the car a while, maybe like no more than 100 miles i started to notice a really loud click going to 2nd gear and then whenever shifting from 4th to 5th it was grinding.. but only sometimes. so brought my car to tustin lexus and had them check it out [took it to westminster first but they just said blah blah you're just short you're not pushing in the clutch all the way so they didnt do jack crap for me. i hate westminster] so tustin told me they would just replace the whole tranny because it was under warranty and the discs were out of place or something dont really know cuz wasnt really paying attention but i was like eh whatever new tranny thats cool with me. so 2 days later tranny drop was done and took the car home. havent had any problems with the tranny since then
after driving the car a while, maybe like no more than 100 miles i started to notice a really loud click going to 2nd gear and then whenever shifting from 4th to 5th it was grinding.. but only sometimes. so brought my car to tustin lexus and had them check it out [took it to westminster first but they just said blah blah you're just short you're not pushing in the clutch all the way so they didnt do jack crap for me. i hate westminster] so tustin told me they would just replace the whole tranny because it was under warranty and the discs were out of place or something dont really know cuz wasnt really paying attention but i was like eh whatever new tranny thats cool with me. so 2 days later tranny drop was done and took the car home. havent had any problems with the tranny since then
03-28-07, 10:20 PM
#13
Liquid Bra Champion
This is exactly the reason Lexus will not make manual transmissions in the future. Keep complaining to them, you will accelerate the decline of the stick. Thank you. 
03-29-07, 03:41 PM
#14
We are paying a considerable good amount of $ for a quality car, while the designer getting all that $$$ and give us crap ?
If that's the case, I think all of us would prefer buying 2 SCIONS instead of IS250?
03-29-07, 04:03 PM
#15
Pole Position
Join Date: Jan 2007
Location: Texas
Posts: 299
Likes: 0
Received 0 Likes
on
0 Posts
