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HS 250h Model (2010-2012)

Rear suspension arm recall

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Old Apr 26, 2013 | 05:21 PM
  #1  
JayGoldste's Avatar
JayGoldste
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From: Manitoba
Default Rear suspension arm recall

I took the car to the dealer yesterday for an oil change and asked to have the rear suspension arms inspected as per the recall notice I received last December. To my pleasant surprise the service writer said that Lexus would fill up my tank with premium gas (!) as compensation for the inconvenience of the recall. The tank was half full (or half empty, if you are a pessimist) so I got $36 worth of gas compliments of Lexus.

As I expected the suspension arms were okay. I saw on the work order that a "caution label" is listed as a part used in the recall. I presume that the label advises technicians how to correctly tighten the rear suspension arms when a 4-wheel alignment is done.
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Old Jul 19, 2013 | 01:46 PM
  #2  
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Lexziss
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From: MI
Default

I got on too. I took it in to get it check and they told me they will have to replace it but first they will need to order parts. This was in March. Never heard a reply back...
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Old Aug 9, 2013 | 09:24 AM
  #3  
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LEXTRAINER
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From: CA
Default Parts Stickers Available

Recheck with your local dealer, parts should be available at this time. Take you car to the dealer with an empty fuel tank. The recall includes a tak of fuel for the inconvenience, take advantage of it.
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