Disconnecting Bluetooth
06-24-19, 03:11 PM
#1
Driver School Candidate
Thread Starter
Disconnecting Bluetooth
Why does my blue tooth disconnect and go into phone mode in the middle of conversations....I think I have disconnected call but it is transferred to handset..any idea of the fix..the Lexus dealer stated it was a quirk with the vehicle
06-24-19, 03:54 PM
#2
Pole Position
Using a Samsung Note-8 ... my phone started making "Ghost Calls" since the last Android update ... where phone initiates a call to both a 2019 Lexus GX460 and 2012 Toyota FJ Cruiser just after the vehicle is started ... even with Bluetooth on the phone turned OFF. This problem has been noted on iPhone Forums in the past across many iPhone models.
Given the Lexus interface is a constant (unless updated using a USB flash drive) ... bugs can be introduced on the phone side with updates. So your best bet is to search forums for your phone make and model to see what others have found with the same problem. Your problem will probably not be addressed until a future phone update ... but until then, try rebooting your phone.
06-24-19, 07:36 PM
#3
Pole Position
Also, try deleting the phone in the Lexus menu ... and then re-pair the phone.
07-01-19, 10:34 PM
#5
Pole Position
Have two Samsung Note-8's ... both purchased at the exact same time ... both have latest Android update ... only one initiates a "Ghost Call" on vehicle startup ... so same phone with same OS update does not necessarily eliminate the phone as being the root cause.
07-02-19, 05:47 AM
#6
I have the same issue with my Iphone and believe it is Lexus fault for this reason.
If you reset the phone it will not reconnect with the GX, but if you reset the head unit, hold the radio power button down until the screen shows it rebooting, the phone will reconnect and work fine until the next time. Have not found a way to reproduce the problem but believe it is related to cell signal strength and the GX trying to do something. It seems to happen more often when going through a zone with a low/spotty signal.
If you reset the phone it will not reconnect with the GX, but if you reset the head unit, hold the radio power button down until the screen shows it rebooting, the phone will reconnect and work fine until the next time. Have not found a way to reproduce the problem but believe it is related to cell signal strength and the GX trying to do something. It seems to happen more often when going through a zone with a low/spotty signal.
07-02-19, 08:06 AM
#7
Pole Position
I have the same issue with my Iphone and believe it is Lexus fault for this reason.
If you reset the phone it will not reconnect with the GX, but if you reset the head unit, hold the radio power button down until the screen shows it rebooting, the phone will reconnect and work fine until the next time. Have not found a way to reproduce the problem but believe it is related to cell signal strength and the GX trying to do something. It seems to happen more often when going through a zone with a low/spotty signal.
If you reset the phone it will not reconnect with the GX, but if you reset the head unit, hold the radio power button down until the screen shows it rebooting, the phone will reconnect and work fine until the next time. Have not found a way to reproduce the problem but believe it is related to cell signal strength and the GX trying to do something. It seems to happen more often when going through a zone with a low/spotty signal.
interesting MacWorld article on iPhone signal strength ... suggesting that the number of bars are not an accurate measure ...
https://www.macworld.com/article/334...-test-app.html
Last edited by ASE; 07-02-19 at 08:11 AM.
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SteveInCal (07-03-19)
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07-02-19, 10:47 AM
#8
www.lexusdrivers.com has a link for Multimedia Updates.
I had not been there recently so I plugged in all combinations
of 2014 through 2019 GX with and without Nav...no updates
for the OP's GX. None for my '18 ESh either...
I had not been there recently so I plugged in all combinations
of 2014 through 2019 GX with and without Nav...no updates
for the OP's GX. None for my '18 ESh either...
07-02-19, 11:00 AM
#9
Pole Position
www.lexusdrivers.com has a link for Multimedia Updates.
I had not been there recently so I plugged in all combinations
of 2014 through 2019 GX with and without Nav...no updates
for the OP's GX. None for my '18 ESh either...
I had not been there recently so I plugged in all combinations
of 2014 through 2019 GX with and without Nav...no updates
for the OP's GX. None for my '18 ESh either...
Stepping back ... so do we all really want "the latest" in tech ? One would think that Bluetooth connectivity would be a given at this point.
The latest "tech" ... be careful what you ask for !#!#! Car manufacturers are ill prepared to manage the myriad of device connectivity issues ... "not their problem".
07-08-19, 02:39 PM
#10
Driver School Candidate
Thread Starter
Getting Tired Of Lexus Glitches
I originally had a 2003, 2008, and 2012 Lexus GX that you couldn't talk on the phone or listen to the radio in auxiliary mode long term without it killing the power....sure once you let the car sit for a while it would juice back up....but it was scary to find that it was a downfall of the vehicle.....Now I have a 2016 riding down the highway and the navigation, radio, all functions of the car froze up....and it slowed down all on Interstate 26..took it in to the dealer...."can't replicate" $60K car and I'm scared it will freeze up in the middle of the highway...
07-08-19, 06:50 PM
#11
Pole Position
When you say "freeze" what specifically happens ?
07-09-19, 12:58 PM
#12
There are too many variables not identified (level of battery power, iOS version, ambient noise, other bluetooth devices, etc) to draw causal conclusions. For my iPhone X latest iOS, 2015 GX flashed to the current version, no issues at all.
07-09-19, 01:15 PM
#13
My iPhone 8 with current iOS will send a call to the handset (but only if a call comes in and I do a hold and accept). Kind of a PITA but I have a nice vent holder that I can still hear the person on speaker and they can hear me. It will only go back to BT after I restart the car.
07-09-19, 01:45 PM
#14
Pole Position
07-09-19, 11:52 PM
#15
I had a similar problem with my Samsung S9 a while back. It'd randomly stop playing the music I had playing on my phone. Car wasn't a constant factor. Happened in my GX and the VW Teramont I was given as a loaner while it was in the shop. Turned out it was because my phone had the Play Music app monitored for power usage. I just stopped it from putting the app to sleep and I was all good after that.