Navigation screen damaged,please help!
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Pole Position
Joined: Sep 2010
Posts: 254
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From: NY
Navigation screen damaged,please help!
I was coming home from Home Depot and had in the truck two long tracks for a closet, I Suddenly stepped on the brakes and the tracks hit the screen and took a piece of the upper plastic layer of the screen. The screen didn't brake but there is a noticeable piece that came off. I went to the dealer hoping that they had just the display but to my surprise it is all one unit including the plastic around it with a price tag of )$12,000. Is it possible to repair the display or get it from somewhere cheaper? I'm ready to jump out of my skin.Any help will be greatly appreciated.
Pole Position
Joined: Mar 2007
Posts: 2,241
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From: MO
I was coming home from Home Depot and had in the truck two long tracks for a closet, I Suddenly stepped on the brakes and the tracks hit the screen and took a piece of the upper plastic layer of the screen. The screen didn't brake but there is a noticeable piece that came off. I went to the dealer hoping that they had just the display but to my surprise it is all one unit including the plastic around it with a price tag of )$12,000. Is it possible to repair the display or get it from somewhere cheaper? I'm ready to jump out of my skin.Any help will be greatly appreciated.
Thread Starter
Pole Position
Joined: Sep 2010
Posts: 254
Likes: 1
From: NY
Thanks, I was thinking the same thing too, the plastic on the one on ebay it's scratched, too bad because it was a good price. I am willing to pay $3K for an used one.It looks like the top film or layer came off the display. The navigation Thank God is working fine and the screen didn't crack.
Lead Lap
Joined: Apr 2010
Posts: 502
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From: DE
Nav screen damage, please help
Most insurance companies define comprehensive coverage as something that happens that is beyond your control, i.e. acts of nature (hail, floods etc). Also damage from vandals or stones flying up from the road and doing damage. It is my opinion that they would define your claim as negligence.
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Lead Lap
Joined: Apr 2010
Posts: 502
Likes: 5
From: DE
Nav screen damaged, please help
For Go huskers: If you run off the road and hit a tree that claim goes against your collision and you pay your deductible. The claim goes against your insurance record and can result in a price increase. Comprehensive claim does not result in a price increase. File too many of them and they may refuse to renew that part of your policy. Please read your insurance policy booklet or discuss your coverage with your agent.
The three main coverages are Liability, Collision and Comprehensive. Each state what is covered under each category. I have been involved with insurance for 57 years and I believe I understand it fairly well. Also, one of the most important paragraphs on any type of insurance is the one labeled "Exclusions"!
The three main coverages are Liability, Collision and Comprehensive. Each state what is covered under each category. I have been involved with insurance for 57 years and I believe I understand it fairly well. Also, one of the most important paragraphs on any type of insurance is the one labeled "Exclusions"!
Thread Starter
Pole Position
Joined: Sep 2010
Posts: 254
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From: NY
Thank you very much to everyone who contributed to this posting. I feel better that the screen can be replaced at a price I can afford. It is outrageous that Lexus sells the unit as a whole at that price. I found a video on the internet that shows how to remove the entire unit. Now I need to find out how to remove the screen from the unit and replace it with the new one. If you find any information about replacing the touch screen I would deeply appreciate it!
Thread Starter
Pole Position
Joined: Sep 2010
Posts: 254
Likes: 1
From: NY
So I ordered the screen, it'll be here Monday. I've seen this video https://www.youtube.com/watch?v=HEPc...TUudJREXrWNH04
which shows how to remove the unit. It looks pretty easy, however I would love to find pictures or a video that shows how to actually remove the touch screen. If anyone has information or any tips that can help me I would really appreciate it very much. My wife thinks I am nuts for being upset for something like this, but I really think you may understand why I am upset and want to fix it, and somehow sympathize with me(I really need it!) Thanks again!
which shows how to remove the unit. It looks pretty easy, however I would love to find pictures or a video that shows how to actually remove the touch screen. If anyone has information or any tips that can help me I would really appreciate it very much. My wife thinks I am nuts for being upset for something like this, but I really think you may understand why I am upset and want to fix it, and somehow sympathize with me(I really need it!) Thanks again!
Last edited by MickeyS; Jun 3, 2015 at 08:26 PM.
Thread Starter
Pole Position
Joined: Sep 2010
Posts: 254
Likes: 1
From: NY
After so much anticipation, I went home today, took apart the navigation unit completely, it went smoothly and then looked at the part that was damaged and it wasn't the screen. It's in front of the screen, is not the actual lcd screen. I don't know what is called, some people call it the Touch Screen Digitizer Glass Panel. So after all that work I couldn't fix it. Now I have to find out if they sell that part. Thanks for all the help, if you know what is the name of the part and where to find it I will be very happy.
Last edited by MickeyS; Jun 12, 2015 at 03:08 PM.