Thoughts on buying from somewhere like Vroom, Carvana, etc?
#31
Pole Position
I absolutly love negotiating with salesmen whether they're shady or not. The worst possible thing one can do is let them know you love their car. I think Carvana is a joke that's perfectly in place for millennials that don't know a wheel from a fender. Extensive research on a car prior to purchase is critical.
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RichardB23 (05-23-19)
#32
Lexus Test Driver
When I bought my GS I walked in and paid the price they wanted. It was competitively priced for an L-Certified car (within a few hundred dollars of similar sales) and there were limited amounts of Ultra White F-Sports being returned off-lease for resale. It was also an Auto-Nation dealership so trying to negotiate a no-hassle dealership is generally a waste of time if you are ready to buy. Going back and forth with them was not something I was interested in doing given where they priced it. I'm not afraid of the dealer making money off of me, that's what they do to everyone because they are a business that makes profit (yes, even if your salesman tells you he is taking a bath on the car, trust me, he is not. There are very rare scenarios where the dealership takes a true loss on a car, and you are statistically not buying that vehicle).
Having bought many cars, new and used, the truth is if you do your homework, know what you want, and are not unreasonable, negotiating with dealers is very easy. You can spot shadiness from a mile away and the salesman who want to do right by you will make it apparent. Usually you can get what you want if you truly know what is and is not achievable with the vehicle you want.
Last edited by np20412; 05-23-19 at 02:11 PM.
#33
Funny reading these threads. I joined the Lexus community four weeks ago after buying a GS 450h over my lunch break. It is within walking distance from my work, so I drove my 2004 Saturn Vue with 176k miles on it, drove the GS for 10 minutes, they totaled the price out giving me hundreds for my car. I countered with an OTD price $2500 lower and told them I had to go back to work. Two minutes later, they met my price. Came back that evening for 2nd test drive and signed. No pressure and I have a unicorn one owner Lcertified vehicle.
#34
Driver School Candidate
I’m looking for a 16 or 17 F sport to replace my 2013 sometime this year. I’m seeing prices all over the place. Some 16’s around Texas are as low as $33,000 up to $40,000. 17’s are high 30’s to low 40’s. CPO and mileage varies. I’m seeing the following car and some similar to it, but unsure about not being able to test drive it.
https://www.autotrader.com/cars-for-...ckType=listing
https://www.autotrader.com/cars-for-...ckType=listing
#35
Lexus Test Driver
Carvana Acquires Wholesale Vehicle Auction Business for $2.2B
Carvana (NYSE: CVNA), the industry pioneer for buying and selling cars online acquires ADESA’s U.S. physical auction business ('ADESA U.S.'), a wholly owned subsidiary of KAR Global (NYSE: KAR), for $2.2 billion.
ADESA U.S. is the second largest provider of wholesale vehicle auction solutions in the United States with 56 sites and approximately 4,500 corporate and operations team members.
Read the Carvana Press Release
Carvana (NYSE: CVNA), the industry pioneer for buying and selling cars online acquires ADESA’s U.S. physical auction business ('ADESA U.S.'), a wholly owned subsidiary of KAR Global (NYSE: KAR), for $2.2 billion.
ADESA U.S. is the second largest provider of wholesale vehicle auction solutions in the United States with 56 sites and approximately 4,500 corporate and operations team members.
Read the Carvana Press Release
Last edited by bclexus; 02-24-22 at 05:22 PM.
#36
Carvana Acquires Wholesale Vehicle Auction Business for $2.2B
Carvana (NYSE: CVNA), the industry pioneer for buying and selling cars online acquires ADESA’s U.S. physical auction business ('ADESA U.S.'), a wholly owned subsidiary of KAR Global (NYSE: KAR), for $2.2 billion.
ADESA U.S. is the second largest provider of wholesale vehicle auction solutions in the United States with 56 sites and approximately 4,500 corporate and operations team members.
Read the Carvana Press Release
Carvana (NYSE: CVNA), the industry pioneer for buying and selling cars online acquires ADESA’s U.S. physical auction business ('ADESA U.S.'), a wholly owned subsidiary of KAR Global (NYSE: KAR), for $2.2 billion.
ADESA U.S. is the second largest provider of wholesale vehicle auction solutions in the United States with 56 sites and approximately 4,500 corporate and operations team members.
Read the Carvana Press Release
The downside is they can be a little high on the price (which is non-negotiable), and their finance offers if you want to also finance through them is a couple points higher than you can get elsewhere. So not exactly the cheapest, but I definitely would say the most convenient by far. I especially dig the 7 day trial period so you can properly drive it, inspect it, and actually try it out without a commission-based salesman breathing down your neck and telling you where you can and can't go.
So them having more inventory the next time I'm shopping for a car is excellent news to me.
#38
Lead Lap
Nice to hear Carvana expanding their business - i think their biggest challenge is themselves at this point. Lately, there has been negative press about getting Carvana's inability to get titles to customers that have paid for their cars but their stock price is now soaring again on "potential" due to the recent acquisition.
I always wondered what the "rate of return" on their sales. I recall a recent member tried to buy a GS from Carvana but undisclosed issues led him to decline delivery: https://www.clublexus.com/forums/gs-...l#post11215003
Maybe Carvana's biggest competition is Carmax - which is offering similar services (ship to home, ship to local Carmax store) and they now provide a 30-day/1500mi no questions asked return policy. I've been hearing stories of the lack of salesmanship even at luxury dealerships - if that continues, I think more people will go the Carvana/Carmax route.
I always wondered what the "rate of return" on their sales. I recall a recent member tried to buy a GS from Carvana but undisclosed issues led him to decline delivery: https://www.clublexus.com/forums/gs-...l#post11215003
Maybe Carvana's biggest competition is Carmax - which is offering similar services (ship to home, ship to local Carmax store) and they now provide a 30-day/1500mi no questions asked return policy. I've been hearing stories of the lack of salesmanship even at luxury dealerships - if that continues, I think more people will go the Carvana/Carmax route.
#39
Pole Position
I'd rather just go to a dealer and inspect and drive the car myself vs. online. I know the majority of people don't think this way but, it's pretty hard to get an idea of what condition the car is actually in. As I stated before my neighbor that died recently had a fairly late model Traverse that was sold to Carvana. It had very low miles and would probably clean up very nicely but, it lived on his driveway since new. There's no way a buyer online would know that the undercarriage was full of rust since the car lived in Illinois.
#40
Lexus Champion
iTrader: (1)
I'd rather just go to a dealer and inspect and drive the car myself vs. online. I know the majority of people don't think this way but, it's pretty hard to get an idea of what condition the car is actually in. As I stated before my neighbor that died recently had a fairly late model Traverse that was sold to Carvana. It had very low miles and would probably clean up very nicely but, it lived on his driveway since new. There's no way a buyer online would know that the undercarriage was full of rust since the car lived in Illinois.
We bought a car from Auto Nations a few months ago out of state. The price was way lower due to their mix up of the Model for what we paid for it. There was no way I was buying it without seeing it, and it was the 2020 Optima SX 2.0T with only 3700 miles.
I flew there checked it out and flew back 1 hour 52mins. I have seen too many surprised buyers that did not know this and that buying off the Web, shipped to them. Then I would have had to deal with a Dealership miles away by phone if there was a problem. No thanks. Plus we got to hang out in Miami for 2 days.
#41
I'd rather just go to a dealer and inspect and drive the car myself vs. online. I know the majority of people don't think this way but, it's pretty hard to get an idea of what condition the car is actually in. As I stated before my neighbor that died recently had a fairly late model Traverse that was sold to Carvana. It had very low miles and would probably clean up very nicely but, it lived on his driveway since new. There's no way a buyer online would know that the undercarriage was full of rust since the car lived in Illinois.
A friend of mine actually bought a BMW through Carvana on my recommendation (Carvana, not the BMW lol) and took it to the local BMW dealer to get it inspected. Problems were found (of course), Carvana paid for the repairs themselves, and then extended the evaluation period while it was being worked on plus another week afterwards. In the end she did not trust the vehicle and returned it without any pushback from Carvana. If you can find a dealer that would do that let me know (there isn't one).
I'm not saying they're perfect, but no dealer is. Every dealer you look up has complaints. If you've worked in the auto industry then you already know the entire dealership network is rife with shady practices. But Carvana is just a better buying experience than the dealer is in my opinion. If it's properly evaluating a vehicle for potential issues with a car or evaluating its history that you're worried about then traditional dealers are a bigger concern in that regard if you ask me. They pull all kinds of tricks to hide issues and sell cars, and then play dumb when the customer comes back 3 days later with a CEL. I've seen it a million times. "AS IS - NO WARRANTY"
#44
I heard many bad stories from both Vroom and Carvana. Vroom has both nightmares in selling and purchasing. Vroom I heard only stories in purchasing and registrations not sent. Carvana sold vehicles without titles.
IMO, I would trust Carmax before Vroom. Carvana is a great place to get a quote but I'm not sure about selling unless you have a center nearby.
IMO, I would trust Carmax before Vroom. Carvana is a great place to get a quote but I'm not sure about selling unless you have a center nearby.
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