peasodos

iTrader: (1)

So I started this thread a while back to find these Carbon Fiber mudguards that looked amazing:

https://www.clublexus.com/forums/gs-...mudguards.html


They look and fit amazing for the youtube video. I contacted the seller through email and placed an order.

My saga with the seller from our email communication. The guy is a compulsive liar. There are many members on this forum that have been screwed over by John (Johnny Perez) also if you google search him you'll see more across other forums. There are also people who received orders and say how amazing the carbon fiber work is. I still have not received the item or gotten any tracking number for the shipment, that he promised multiple times. I opened a case with my credit card company.

If you made a purchase with this guy and he is giving you nothing but excuses, Get Your Money Back! It's been almost one month since he said the item would ship.

John(Johnny) Perez Chicago Composites, Carbon Guards, Shadowcraftusa
4048 W. Chicago Ave
Chicago IL, 60651

np20412

LOL you ain't getting ****. This is a ridic way to do business no matter how good the product is or isn't. Chargeback and send CC company this email trail. You'll be credited back instantly.

peasodos

iTrader: (1)

My credit card company already issued me a temporary credit while they work the case. I'll end up winning it, but I made this thread to warn any other potential customers. I have two CL members reach out to me, one said it took 2 months to recieve the item and it didn't fit, another said he finally received it after opening a paypal case. My guess is the seller is banned from paypal and using other means to collect money.

He had the nerve to try and wholesale me a bunch of these to sell on this forum without evening fulfilling my original order.

jdpdata

That sucks you have to deal with unscrupulous characters like this dude. It's always risky buying from an unknown vendor.
I recently purchase some CF goodies from a well known CL vendor. I'm withholding his name to offer him the benefit of the doubt and hope he comes through soon.
I made a $400 "down payment" over 6 weeks ago. Sent multiple emails requesting update, haven't heard a thing back from him.
Hope I don't have to file a charge back with my Credit Card too. I don't get why these vendors treat their customers so poorly.
Don't they want more business? Aftermarket mods are expensive too, it's not like $5 or $10 that I can ignore.

peasodos

iTrader: (1)

Wow I wouldn't have the patience for that, well known vendor or not, ignoring customer emails/concerns is a terrible way to do business.

AJLex19

That's awful but I'm glad you filed a claim with your CC company and you'll definitely never end up losing out on any money - only the time and stress which is terrible.

I think part of the issue is that we have all become used to instantaneous and immediate response times because of the tech boom and that has become the standard way to do business. Honestly, any other way of doing business is really not feasible in today's modern world.

If a customer asks for an update, you should have new information ready and fairly quickly. If something is stuck in transit or delayed, that info needs to be proactively communicated to the customer. If something has changed about shipping times, shipping method, availability, pricing, etc. that should be relayed to the customer as quickly as possible.

You probably would have been more patient had he been more proactive but i'm glad you warned us about his shady business practices...

Not taking anything away from your experience: thinking about your experience with these mud guards but imagine this: Folks buying sight unseen CPO Tesla's and not hearing any status updates weeks and weeks of leaving a deposit!

Edit: Its funny looking back at your post...when it came to money/payment, he was super responsive - once he got his money, he didn't care anymore and that was sooooo obvious.

eddie420

You have the patience of a saint peasodos. OMG I would have flipped out much earlier. What a shady dealer.

baconRx

if only the guy with the white gsf that originally got them could have actually gotten some produced for us that would have been great. i've been wanting some mud guards since the GSF rims stick out more and definitely throw up more dirt...

rmes350F

This is why I like to purchase goods in person, I understand sometimes you cannot and have to order on line. This type of situation just burns me up. Glad you got your money back.

peasodos

iTrader: (1)

Bump for those considering purchasing carbon fiber guards from this seller.

trinhtd

Did you get your money taking? I'm looking to find people that have been scammed by johnny and put put a lawsuit together against his company.

jonathanz

iTrader: (2)

i know this is old but i just wanted to warn anyone whos thinking to order from him.



aug 1st ordered and promised ship within a week.

aug 10th. nothing and requested photos, he said will send next day. NOTHING

aug 17th. requested refund, he said will refund in next few days. Nothing again,

aug 29th. messaged for status no longer replying my message. filed a dispute with my CC.



his instagram is carbonguards

website thecarbonguards.com

trinhtd

Yeah **** that dude don't believe what he says get your money back. Luckily you paid with cc he tries to make people pay via cashapp so they can't get his money back

ItzFilyO

He's still in business?

rtalnique

The company that I purchased my guards from is www.carbonguards.com - it looks like their Instagram is @thecarbonguards

I purchased them in person for my GS350 and online for my GSF. Zero issues - they are not the same company as the one you posted about. I had my set shipped within a day or so and looking at their site, they keep everything in stock and ship within 2 business days. Can’t recommend them enough.