GS350MIKE

islandbeef

What music app are you using? As a rule, I've noticed that you must have at least "one song" downloaded onto your phone via Itunes or Apple Music. Once you've done that, all music apps should work.

MustangSal

Year of GS?

GS350MIKE

JDR76

What phone are you using?

ph0bolus

I've actually been looking for an answer to this too, I initially thought that it was because I switch back and forth from Radio to Bluetooth was the reason why the infotainment system wouldn't show the metadata and have no media controls, but that wasn't the case. Since, this morning I did the exact thing, and was still able to see metadata and have controls.

I've tried turning on Spotify before I entered the car, waited for the phone to connect to the car in hopes that the metadata would show up, but it was just on that bluetooth connected screen or whatever it is, the music works but I have to manually skip tracks on my phone.

The only way I've found around this was to go to turn off bluetooth on my phone and turn it back on again and resync it to the car by selecting "Connect Device"

JDR76

Mine has never done this. It always starts with whatever I left off with. This makes me think there's a setting somewhere, either in the car or the phone.

MustangSal

Yep. I'd have to say 99.9% of my time with the car (and two different model iPhones, with multiple iOS upgrades) I've almost never had a connection issue.

If you're using anything through the Lexus Enform App Suite, it can be a bit trying because it requires to be logged in to that first.

That said, maybe have whomever your phone maker is (assuming iPhone?) or whoever to have your phone checked. Sometimes there are kernel programs that aren't doing their job or are hung up for whatever reason and just need to be corrected.