Voice guidance still talks while on phone
02-03-13, 07:22 AM
#16
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I had a 2008 IS and a 2010 HS that both muted navigation prompts while on phone, and muted radio. Shocked in my new 2013 ES300h that prompts continue to play while you are on phone, and no stereo muting. People on the other line think you are the navigation prompts and keep saying "What?"
This is ridiculous and a major disappoint for a more expensive car. Shame on Lexus.
This is ridiculous and a major disappoint for a more expensive car. Shame on Lexus.
02-03-13, 07:37 AM
#17
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By the way, Please submit feedback and navigation prompt complaints to 1-800-25-LEXUS (1-800-255-3987) prompt #5. it took less than 5 minutes. She said once a certain feedback threshold is met, then the will consider adding suggested changes to a firmware upgrade.
02-03-13, 08:29 AM
#18
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I was surprised encounter this issue yesterday. I've become accustomed to other car audio systems auto-muting during NAV guidance speech. I would prefer audio be auto-muted during guidance speech, and guidance speech be auto-muted during phone calls. Best case would be to make these configurable options.
Thanks brunla for the contact info to submit this feedback. Worth a shot.
Thanks brunla for the contact info to submit this feedback. Worth a shot.
02-03-13, 08:00 PM
#19
Lexus Champion
My 2012 RX 350 did not give voice directions while I was on a phone call. I got lost more than once because of this. My new 2013 RX 350 does not mute guidance when on a phone call and I, for one, am THRILLED that the guidance continues during a phone call. Now I can talk AND get where I need to go.
02-04-13, 06:33 AM
#20
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My 2012 RX 350 did not give voice directions while I was on a phone call. I got lost more than once because of this. My new 2013 RX 350 does not mute guidance when on a phone call and I, for one, am THRILLED that the guidance continues during a phone call. Now I can talk AND get where I need to go.
02-06-13, 07:21 PM
#21
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Will be interested to see if there's a legitimate response to this. I've had a 2008 Toyota 4-Runner and a 2010 GS350 that automatically muted the voice guidance while on the phone, but now my 2013 GS 350 talks right over you.
I've also seen some posts about the radio volume not lowering while voice guidance is speaking. This was also automatic on my two previous cars.
Any ideas?? It's pretty annoying to have it talk over you when you're on the phone!
I've also seen some posts about the radio volume not lowering while voice guidance is speaking. This was also automatic on my two previous cars.
Any ideas?? It's pretty annoying to have it talk over you when you're on the phone!
02-06-13, 08:01 PM
#23
Lexus Champion
I haven't had any legitimate response to this post except for the Lexus does no wrong users who says that its GREAT to have it speak over you while on the phone. Ok, c'mon people. its lame. at least give us an option so that those of us who like to hear our phone calls can do so while driving without having to yell over the nav system. or lower the volume on the nav system while you're on the phone. i have called lexus customer service 3 times on this and they said they would get back to me and never did. I don't think lexus has a great grasp on their nav system and audio electronics like other high end car manufacturers. its a shame because lexus makes such reliable smooth riding cars.
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