Look what UPS dropped off!
07-07-10, 09:55 PM
#1
Look what UPS dropped off!
After a troublesome weekend with my taco'd, now wavy, paint chipped, flared front fender, I was excited to receive a package today from UPS-- that is, until I opened the box. Now, my roommate texted me while I was at work and said that I received a package and it looked like it had been opened. I texted him back stating that my stock grille was sent to another member, and he probably used that same box to send me his grille back in, so that's why the box looked opened already. When I got home ready with my box cutter ready to open the box, suprise! No cutting needed! The box was already open. So that's what my roommate meant. Well, now I have a useless, unfixable carbon fiber grille, and now I have to go through the whole ordeal of attempting to have UPS reimburse for mishandling the package and damaging the contents. Hooray!
End rant.
End rant.
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07-07-10, 11:14 PM
#8
I opened the box right before I was going to work on my already fubar'd fender. My blood was starting to boil. I seriously was thinking of just going to the grocery store and buying myself a 6 pack and just sit in the garage on my lawn chair.
So, anybody know from experience if I'm going to encounter a lot of red tape trying to get reimbursed for this mishap?
So, anybody know from experience if I'm going to encounter a lot of red tape trying to get reimbursed for this mishap?
07-08-10, 12:27 AM
#10
I opened the box right before I was going to work on my already fubar'd fender. My blood was starting to boil. I seriously was thinking of just going to the grocery store and buying myself a 6 pack and just sit in the garage on my lawn chair.
So, anybody know from experience if I'm going to encounter a lot of red tape trying to get reimbursed for this mishap?
So, anybody know from experience if I'm going to encounter a lot of red tape trying to get reimbursed for this mishap?
makes no sense to me, but thats their policy... Pretty dumb casue you cant make a claim until you look at it. 
07-08-10, 12:49 AM
#12
Depends upon the UPS investigator, I got a ***** last time and he stated that the ls430 headlight that was shipped from japan in the oem toyota box was improperly shipped. Notice that it arrived from japan in perfect condition (I checked) but it wasnt able to survive the trip from NYC to Florida. They denied my claim which I had insured for $600 whereas a replacement is $1200, they didnt even reimburse me for the insurance or shipping. Good luck man, hope UPS works better for you than for me.
07-08-10, 01:10 AM
#13
I don't feel so optimistic anymore. Is this something I have to take up with HQ? Or can I handle this locally? Should I involve the seller? I'm starting to think if the probability of me receiving a reimbursement is low, should I even waste my time? I know the amount of the loss is not anywhere near as high as yours, but it's a matter of principle. Of course, if things don't go my way, this wouldn't be the first time I've been bullied around by a corporate giant.
