Look what UPS dropped off!
07-10-10, 01:46 AM
#31
[Devil's advocate] Keep in mind that people file false claims under all kinds of insurance, shipping included, in order to get something for nothing. If your roommate signed for something that was damaged, they shouldn't have. They should have immediately refused the shipment to the driver and asked for the supervisor's name that would review the contents with you, the receiver. [/Devil's advocate]
I would re-package everything inside, take pictures, print out the shipping log from the site, and visit UPS' location close to you. Not a UPS store, but the actual hub. They are open to the public because many items cannot simply be left at a door step. Show them that the damage is in line with the way the box is damaged, show them the log with the timestamps on delivery. This proves that it wasn't installed and in an accident that conveniently damaged it the same way the box would have. Since you've already filed the claim, this saves them from having to get in touch with you and schedule time. Having dealt with claims through both USPS and UPS, getting your paperwork and evidence in line is your best bet. Good luck and keep us posted, mang!
Big Mack
I would re-package everything inside, take pictures, print out the shipping log from the site, and visit UPS' location close to you. Not a UPS store, but the actual hub. They are open to the public because many items cannot simply be left at a door step. Show them that the damage is in line with the way the box is damaged, show them the log with the timestamps on delivery. This proves that it wasn't installed and in an accident that conveniently damaged it the same way the box would have. Since you've already filed the claim, this saves them from having to get in touch with you and schedule time. Having dealt with claims through both USPS and UPS, getting your paperwork and evidence in line is your best bet. Good luck and keep us posted, mang!
Big Mack
I checked the status on my damage claim and the "inspection" was waived and completed. Does this mean I might have a good chance that they will reimburse me? Or do you think that probability will still remain low despite the fact they have forgone my "evidence" or "proof of damage" as a result of UPS mishandling the package?
I mean, my claim isn't for a big sum to try and recuperate, but it's a matter of principle for me.
07-10-10, 02:03 AM
#32
You make some good points there. Yes, I think my roommate should not have signed and rather should have pre-inspected the package before actually signing for it, but that is too late now.
I checked the status on my damage claim and the "inspection" was waived and completed. Does this mean I might have a good chance that they will reimburse me? Or do you think that probability will still remain low despite the fact they have forgone my "evidence" or "proof of damage" as a result of UPS mishandling the package?
I mean, my claim isn't for a big sum to try and recuperate, but it's a matter of principle for me.
I checked the status on my damage claim and the "inspection" was waived and completed. Does this mean I might have a good chance that they will reimburse me? Or do you think that probability will still remain low despite the fact they have forgone my "evidence" or "proof of damage" as a result of UPS mishandling the package?
I mean, my claim isn't for a big sum to try and recuperate, but it's a matter of principle for me.
Definitely hope you get it. Yes, I agree with you about the principle, must be done.
07-15-10, 08:58 PM
#43
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this is what UPS will probably tell you, since the box "looked" open upon arrival and you're roommate did not throughly inspect that box before signing for it, then its your loss and you wont get anything. Sorry 
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