What the frack?!?!?!

My DDM 9006 HIDs arrived today. Took a before pic against the garage door in the freezing cold and then set to the quick task of tossing them in. Installed the drivers side bulb and ballast. Held my breath and turned on the lights. Nothing. Wat?

Pulled the power supply at the ballast and checked it with the car off. 11.6V. Hmmm? Maybe the car needs to be running (I would hope not). Started the car. Nothing. Check voltage at ballast. 13.6V. Hmmm? Bad ballast? Bad bulb?

Swapped ballast. Nothing. Swapped bulb. Nothing. All 4 combinations gave me zilch. Ballast said it should output 85V. I was reading 125mV. What gives?

 

YES ANOTHER ONE!!!!!!!!!!!!!!
i had this SAME problem and was very pissed off!!!!!
i called them...they told me to pull the wire out of the connector and swap them.
so take the wires that carrys the 12v to the ballast and swap them and it will work fine.

 

what place did you buy your hids at? because i was told some kinda suck did you two go on ebay or thru the xenon depot vendor?

 

he got them from DDM tuning...there a pretty good company

 

How do I do that? I got the retainer ring off the connector back, but the pins themselves feel pretty solid still. I removed one of the rubber boots, but still cannot get the pin out?

 

Thats a quality control issue, if you paid for you item and it doesnt work you should not have to pul the wires out and switch them around.

Very, very poor quality control. Have them send you a new kit.

Also how long did it take you to receive the kit from them?

 

ddm HIDs has been very reliable to me, i just ordered another set for my fogs .... even tho i dont need it


btw, they DO use german technology but the item is built in china.

 

Not quality control so much as it is a design issue. I am certain this is not an accident, thus a new kit isn't going to help. It took about 7-8 days to get here.

 

you have to stick like a paper clip in the front side of the connector to push down the tab that holds them in and the wire should pull out from the back.

 

Got it. They work. If DDM wanted to make this TRULY plug-and-play, they should include an adapter that switched polarity in case the factory configuration does not work. This can't be the only car that this is a problem for.

 

Before: (I'll get 'afters' tonight)

 

wow...i didnt have any problems with my DDM Hids. the lows literally took me less than 5 mins to install =]

i bet its a product defect. get a new one from DDM. its life time warrantee

 

How do you plan on fixing these hot spots with the HID bulbs?

 

you dont fix them. its just SO much easier to keep the stock headlamp then to bake it and tear it apart and break it down and retro-fit an rx330 projector in there lol.

we deal with it.

 

planning on ordering some ddm hid's soon, hopefully i dont run into any issues