Originally Posted by SW17LS (Post 11710800)

You're talking to somebody who absolutely believes in the value of a good salesperson. You are completely right, that consumers benefit from having good salespeople to help them through a large transaction. Its what feeds my family and its what fed me when I was a kid, put me through college etc as my dad was a very successful salesperson

HOWEVER, car salespeople are not good salespeople. I have bought probably a dozen cars in my life, and I have negotiated dozens of other deals for friends. I also used to consult with car dealerships for a living and sold them systems to retain sales customers for service. I have met hundreds of car salespeople in my life. I can count the number of decent car salespeople I have met on one hand. I have had maybe one or two that have helped me personally buy a car that I thought were good. The rest are total bottom of the barrell one step off the Best Buy floor and can't provide anybody any benefit at all...they don't even know the product.

So no, I don't see the value in the car salesperson model as it exists right now where salespeople are extremely low caliber and provide little to no service to the customer.

The reality is its so hard to make a living as a good salesperson in the car business that anybody good moves on to higher margin sales where they can make a much better living. So that leaves people who can't do that selling cars.

Originally Posted by RNM GS3 (Post 11710896)

Most car sales people I have encountered especially from top brands are good people and have extensive experience. Forums are also a great resource to get a great dealer referral. I got my Mach 1 from dealer in PA who were GREAT to deal with and extremely transparent.

I LIKE the Tesla model with the stores to “test and learn” about the cars but there is still the need to “close the sale” whether thats talking someone into the purchase, knocking a few hundred off the sticker or giving couple bucks more on a trade - it is extremely important.

You sell homes - there are always seller concessions that are made to close the deal whether it’s throwing in some fixture or furniture or repairing something. You need an experienced sales person to make it happen.

Sales is also very psychological to understand and ease concerns of a buyer, their wife or other family member etc.

There are definitely bad sales ppl but go down to your Lexus dealer and talk to any person there, they will be professional and guide you through the process. We as car guys and ppl that know lease/finance structures don’t need handholding but that is not the case with majority of buyers.

Originally Posted by Margate330 (Post 11710733)

Most people are ready to buy when the show up on the lot.

People are also impulsive so a dealer network answers this by having local inventory in stock and easing the customer thru a large purchase item.

Just like real estate sales, having someone to guide a customer thru the process brings sales. IMO
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Originally Posted by AMIRZA786 (Post 11710903)

When you test drive a Tesla, you are assigned a rep who also follows up with you. Tesla also offers you incentives such as points for merchandise, software upgrades, and rebates off of the purchase. They don't pressure you like a cars salesman does, which is exactly how I like it. I love the Tesla sales model, it's the most efficient car buying experience I've ever had in my life (besides Polestars's), and I've bought about 9 or 10 new cars in my adult life

Originally Posted by RNM GS3 (Post 11710906)

I like that also but this is America where salespeople are some of the best compensated people for a reason - they move products!
There is definitely a certain percentage of sales Tesla is losing by not having hungry sales folks on commission trying to make deals happen.
I have spoken to folks in Tesla stores and they don’t want to talk #s on lease or anything - how do u do business this way?!

Originally Posted by RNM GS3 (Post 11710896)

Most car sales people I have encountered especially from top brands are good people and have extensive experience. Forums are also a great resource to get a great dealer referral. I got my Mach 1 from dealer in PA who were GREAT to deal with and extremely transparent.

I LIKE the Tesla model with the stores to “test and learn” about the cars but there is still the need to “close the sale” whether thats talking someone into the purchase, knocking a few hundred off the sticker or giving couple bucks more on a trade - it is extremely important.

You sell homes - there are always seller concessions that are made to close the deal whether it’s throwing in some fixture or furniture or repairing something. You need an experienced sales person to make it happen.

Sales is also very psychological to understand and ease concerns of a buyer, their wife or other family member etc.

There are definitely bad sales ppl but go down to your Lexus dealer and talk to any person there, they will be professional and guide you through the process. We as car guys and ppl that know lease/finance structures don’t need handholding but that is not the case with majority of buyers.

Originally Posted by AMIRZA786 (Post 11710909)

You don't need anyone doing numbers for you, it's all on tesla.com.

Originally Posted by SW17LS (Post 11710927)

Right, the numbers are the numbers. Nothing to decipher.

Originally Posted by AMIRZA786 (Post 11710931)

Exactly. What purpose would it serve for a sales guy to explain the above numbers I posted? Would it make me feel better LoL :)

Originally Posted by LeX2K (Post 11710935)

For comparison. It took 15 seconds to arrive at the purchase screen I could buy it another 30 seconds.

https://cimg4.ibsrv.net/gimg/www.clu...8ad1c7b4e1.png

Originally Posted by AMIRZA786 (Post 11710936)

It took me 5 minutes because I kept playing with the colors 🤣

Originally Posted by SW17LS (Post 11710937)

I would LOVE to work with a great salesperson buying a car, I really would...haven't found one in 25 years of buying cars...maybe someday lol