On a side note, Toyota’s track record with infotainment updates isn’t the strongest. There were early discussions about the 2019 U.S. RAV4 getting Android Auto through a software update, but it never materialized. Not even as a paid upgrade.[/QUOTE]

Going to buy a 2020 in November 2019 and assured it had android auto as it was in brochure and during test drive tried to find it and could not as it was a pre october production. Told them I had heard that the 2019 was going to get it because it was available overseas with software update. Dealer called Lexus and there reply was it will never happen. Bought a Dec build.

No phone required for real time traffic. It’s all through the Lexus platform. My wife and I often question why it takes us off our route then we see the traffic backed up as we drive by it. We don’t question it anymore. We just follow instructions.

Update: I went and picked up my car this morning. Everything they did to it was computer related and they took nothing apart.

What’s interesting is they told me the wrong version of firmware was installed on my car. They had the updated version and installed it. That corrected some of the issues but they still needed the yet to be released software update for the repair to be complete. Lexus has only released it to their Regional representatives. The rep for my dealer lives three hours away and he’s not supposed to give it to the dealers yet. Because my dealer could not fully resolve my issues without it the rep relented and sent it to them. It (knock on wood) fixed my Nav issues.

I had to spend an hour at the dealer with the tech in my car with me trying to get the car to recognize my Lexus app so I wouldn’t have to reprogram everything. I even had to delete the app, reinstall it, log back in, and wait for the car to recognize my profile. The updates also reset some of the settings that had nothing to do with the Nav system so we had to go through those one at a time to get the car as it was when they got it on July 21st.

I hope this nonsense is over.

Happy for you FD... Hopefully this ongoing saga is coming to a happy ending. GOOD LUCK going forward... :driving:

Thanks for the updates! Hopefully it's 100% solved.

If there’s already an internal version of the update circulating, then maybe we’ll see a release before the end of the year.

fingers crossed your issues are resolved!

I left the dealership and still had one gremlin the tech said was a problem with my iPhone and that Apple was going to have an update to correct it. I called Apple and they said no such update was needed. My problems weren’t solved.

On Thursday my F Sport turned into a 2026 BMW 540i xDrive. Someone else can leave that car at Lexus when it has issues. BMW gave me a great deal and so far I’m very happy with that car.

Enjoy your cars. I have to believe that I got a lemon and I was tired of dealing with it. Three weeks in the dealer’s shop and not getting completely repaired was too much for me.

Good luck and sorry you had a poor experience. You will enjoy BMW despite what many will say here. I know many who swear by BMW and really have no issues including my daughter and son in law.

Sorry to see you go but totally understand your frustration. For me I chose Lexus for reliability and in searching I don't see any other that would be as reliable as I want. Sounds like the wrong firmware was the main problem as the nav problem did not come back recently. The Iphone problem will probably be fixed sometime in the future by an update to make more compatible with different software in our cars. Good luck on your new ride.

I was afraid something like that would happen. I'm no expert, but when they said they needed to install a new update to fix a problem that shouldn't have happened with the original software, that sounded suspicious. It was like they really couldn't identify what what was happening. I wish they would have found the glitch for your sake and for anyone who has this issue in the future. Instead, Lexus created another Bimmer customer. C'est la vie

Well, it's always good to get rid of a Lemon.... I was delighted when I got rid of my 2007 GS350 (Rattles that no one could fix) .................. I have not followed all of your posts, so you may have already explained this. But I'll ask did they ever completely replace your Navigation/Entertainment 'head unit' ?

I had a problem with my Genesis once where they immediately scheduled a complete replacement of the Head Unit.... I never had it done, as it turned out to be a problem with Sirus/XM traffic that was causing the Navigation to Freeze. XM Traffic had sent down some bad software and the problem was corrected about 2 weeks later. They downloaded the update to everyone. But it did not affect everyone. Only those that had the trial period of XM Traffic. But the Genesis dealership was completely willing to do the replacement. Others on the Genesis Forum had theirs replaced... I think the Head Unit was around $6 Grand. This was back in 2020.

I just realized that my car could have this very problem though I'm completely unaware as I don't run any apps. Sometimes less is more so why don't they make the screen removable. Was I was born 13 years too late.

I think you're far too young to not embrace technology. I'm 74 and I personally love these technological features. I've got friends that 'hate' technology. They are still writing checks and sending them in the mail. Embrace learning and you'll stay young. As Clint Eastwood says "Don't let the old man in".

I agree. You either master technology or it masters you. Take your pick. There's no third choice.

Don't be too presumptive, I retired from tech. I can write code, focus lasers and calibrate anything from an oscilloscope to a counter down to the nanosecond. I can also troubleshoot state of the art electronics manufacturing equipment. I've worked in clean rooms. I suffered through years of enduring technology advances on the run. Now I'm retired and I hate tech that does nothing but wow the buyers looking for a new toy. Want nav, put the Garmin on the dash. Don't want nav, put the thing away and admire a nice clean dash. Technology should go unnoticed.

I've built music servers with terabytes of storage from scratch loading and modifying Windows to it's bare minimum for minimizing noise and to boost efficiency. Today I find it too mind numbing to load music files on a thumb drive. As far as writing checks I may write two a year meanwhile I move retirement funds around the country from my computer on which I do a yearly clean install. So tell me, what is it about tech that you find so lovable. Is it toting around your personal tracking device and linking it everything around you. I think people are so lonely they need that permalink in their pocket so they feel connected to it all. I don't.