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Old Feb 23, 2022 | 09:31 AM
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Default Windshield Replacement

So, I have an appointment with SafeLite tomorrow to replace my windshield. I just read on another thread about the HUD needing different glass. I had planned on getting the aftermarket version and just pay my insurance deductible as they wanted $1200 or so for OEM.
I actually do use the HUD and kind of like it. Does anyone know if aftermarket windshield will still work with the HUD? Or should I pay the $$$ extra for OEM?
Thanks
Dave
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Old Feb 23, 2022 | 09:35 AM
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Aftermarket glass will not have the same noise insulation properties of Lexus glass. Unless you want disappointment, stay away from aftermarket. Insist on OEM.
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Old Feb 23, 2022 | 09:49 AM
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Yea I’d never get after market glass for a luxury car
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Old Feb 23, 2022 | 09:57 AM
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Originally Posted by 703
Aftermarket glass will not have the same noise insulation properties of Lexus glass. Unless you want disappointment, stay away from aftermarket. Insist on OEM.
That could be true but not necessarily true. There's only a small handful of suppliers that auto companies farm out their orders to for glass. So despite what logo is etched onto it, there's a chance they're all coming from the same place, same line, same tooling, same workers. People worship "Lexus XYZ part" too much or insert any brand here part XYZ, not realizing that automakers aren't that magical. They place their orders for parts with the same top tier supplier chain everyone else does. And those chains use the same manufacturing lines many high quality aftermarket brands do. Yes the way to ensure best possible results with minimal fuss is to use "Lexus branded" glass but you'll surely pay for it. If you do your homework, for any part, you might be able to find equivalent quality with a different name on it for a nice savings. There's not much art or magic to laminated glass anyway. It's really basic stuff for decades now. The take away here is don't assume & do your research
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Old Feb 23, 2022 | 10:00 AM
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Originally Posted by RavingDave
So, I have an appointment with SafeLite tomorrow to replace my windshield. I just read on another thread about the HUD needing different glass. I had planned on getting the aftermarket version and just pay my insurance deductible as they wanted $1200 or so for OEM.
I actually do use the HUD and kind of like it. Does anyone know if aftermarket windshield will still work with the HUD? Or should I pay the $$$ extra for OEM?
Thanks
Dave
My daughter had her Q5 windshield replaced by SafeLite and result was perfect.
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Old Feb 23, 2022 | 10:12 AM
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I was able to look up the work order and it states the below:RAIN SENSOR~SOLAR~HEADS UP DISP~3RD VISO

So I guess that answers the HUD concern. Now I just have to decide on any noise issues etc that I may experience with non OEM glass.....
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Old Feb 23, 2022 | 10:23 AM
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Originally Posted by RavingDave
I was able to look up the work order and it states the below:RAIN SENSOR~SOLAR~HEADS UP DISP~3RD VISO

So I guess that answers the HUD concern. Now I just have to decide on any noise issues etc that I may experience with non OEM glass.....
Yes they run your VIN and order the part based on that.
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Old Feb 23, 2022 | 02:05 PM
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Originally Posted by E46CT
It's really basic stuff for decades now. The take away here is don't assume & do your research
And there lies the issue. We don’t have access to manufacturing materials data sheet and the hundreds of parameters that measure the performance of glass.

So one cannot say it’s the same or not. What about optical clarity? What kind of objective research or measurements are available to the consumer rather than motherhood statements from the glass manufacturers?

You know that Lexus does not provide guarantee on the correct performance of their vision based safety systems if you don’t use OEM glass.

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Old Feb 23, 2022 | 05:44 PM
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Originally Posted by 703
... You know that Lexus does not provide guarantee on the correct performance of their vision based safety systems if you don’t use OEM glass.
Browsing thru the owner's manual:
  • Replace the windshield if it is damaged or cracked. After replacing the wind- shield, the front camera must be recal- ibrated. Contact your Lexus dealer for details.
  • If your windshield needs repairs, contact your Lexus dealer.
I didn't see anything about not guaranteeing non-OEM glass performance, but it clearly says to check with the dealer.
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Old Feb 23, 2022 | 05:54 PM
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Originally Posted by graybadge
Browsing thru the owner's manual:
  • Replace the windshield if it is damaged or cracked. After replacing the wind- shield, the front camera must be recal- ibrated. Contact your Lexus dealer for details.
  • If your windshield needs repairs, contact your Lexus dealer.
I didn't see anything about not guaranteeing non-OEM glass performance, but it clearly says to check with the dealer.
Well of course they don't want you going anywhere else for any service. SafeLite and others have all it takes to perform the recalibration of the camera and safety systems.
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Old Feb 23, 2022 | 06:00 PM
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To my surprise for some reasons local Toyota dealerships around here all outsourced to Safelite. Some just give out SafeLite number and call it a day.

Last edited by ionian; Feb 23, 2022 at 06:02 PM. Reason: ...
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Old Feb 23, 2022 | 06:55 PM
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Originally Posted by graybadge
Browsing thru the owner's manual:
  • Replace the windshield if it is damaged or cracked. After replacing the wind- shield, the front camera must be recal- ibrated. Contact your Lexus dealer for details.
  • If your windshield needs repairs, contact your Lexus dealer.
I didn't see anything about not guaranteeing non-OEM glass performance, but it clearly says to check with the dealer.
You're looking at the wrong place. Look at Toyota/Lexus bulletins sent to collision repairer or the Service Manual:
  • When replacing the windshield glass of a vehicle equipped with a forward recognition camera, make sure to use a Lexus genuine part. If a non-Lexus genuine part is used, the forward recognition camera may not be able to be installed due to a missing bracket. Also, the dynamic radar cruise control system, forward recognition camera system, LKA/LDA system, road sign assist system, pre-collision system or automatic high beam system may not operate properly due to a difference in the transmissivity or black ceramic border.

Also a one time calibration of the camera doesn't mean it the camera will operate optimally in all road and whether conditions. There are transmissivity and internal refraction indexes that effect camera operation. Think of the windshield as your camera lens.

The point here is not if it will work or not, the point is why take the risk for some minor savings.

Last edited by 703; Feb 23, 2022 at 07:00 PM.
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Old Feb 24, 2022 | 05:48 AM
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Originally Posted by RavingDave
So, I have an appointment with SafeLite tomorrow to replace my windshield. I just read on another thread about the HUD needing different glass. I had planned on getting the aftermarket version and just pay my insurance deductible as they wanted $1200 or so for OEM.
I actually do use the HUD and kind of like it. Does anyone know if aftermarket windshield will still work with the HUD? Or should I pay the $$$ extra for OEM?
Thanks
Dave
Originally Posted by 703
You know that Lexus does not provide guarantee on the correct performance of their vision based safety systems if you don’t use OEM glass.
My experience with my 2018 Toyota Camry XSE. The car also came with HUD (however not relevant to this story). I bought the car used not realizing the windscreen was replaced with an aftermarket glass. One day the pre-collision light went on. Toyota told me that the sensor would not re-calibrate due to the glass and that I needed OEM glass. Long story short, it took me 4 months to get the dealer to replace the glass to OEM at their cost due to the purchase being recent.
Any car with front cameras, I now insist on OEM.
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Old Feb 24, 2022 | 06:04 AM
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If you watch a Safelite ad on TV, pause the ad and read the small print at the bottom of the screen. While the audio in the ad talks about how Safelite can calibrate car safety systems, the small print at the bottom of the screen says that being able to do so does not apply to all of the windshields that they install.
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Old Feb 24, 2022 | 05:13 PM
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Originally Posted by 703
You're looking at the wrong place. Look at Toyota/Lexus bulletins sent to collision repairer or the Service Manual...
Where can I get a copy of the Service Manual? ...service bulletins?
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