Navigation or not?
#18
Lead Lap
Should be free...
#20
Lexus Fanatic
I don't have a problem with a service like destination assist where they are paying and staffing live people to help you in a concierge service being an additional cost.
#21
Driver School Candidate
Join Date: Jan 2015
Location: Florida
Posts: 30
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#22
Lead Lap
There is no question that there is a significant difference in demand between used ES vehicles with navigation systems and those without navigation systems, and that is why, even though I'm sure that navigation systems are a high profit margin item for Lexus, navigation systems return a much higher percentage of their initial cost at re-sale or trade-in time than do most other options. Things like 18" wheels, ML audio systems, remote starters, etc. will return very little of their initial cost at re-sale time, but that is not the case for navigation systems.
#23
Lead Lap
I wouldn't be adverse to paying a nominal amount for the service. I think the existing yearly charge is much too high. Also, I use navigation about 5 times a year and not always in the Lexus.
#24
Lexus Fanatic
Navigation or not?
Originally Posted by bc6152
I wouldn't be adverse to paying a nominal amount for the service. I think the existing yearly charge is much too high. Also, I use navigation about 5 times a year and not always in the Lexus.
#25
Lead Lap
While, with the more expensive Lexus vehicle models, I suspect a higher percentage of owners continue to buy the Enform subscription, I also suspect that with vehicles like the ES, RX, etc., the majority of owners discontinue having the Enform subscription after the free trial period ends. With those less expensive Lexus vehicles, I have to wonder if Lexus wouldn't have more total revenue by pricing the subscription more reasonably and attracting more subscription buyers.
#26
Lexus Fanatic
My guess is overall very few people renew the enform subscription, regardless of the price level of the vehicle.
I never have.
I never have.
#27
Lexus Champion
Agree. People with more expensive Lexus vehicles still know when something like the Enform subscriptions are convenient but not necessary for the price Lexus charges. I might understand people paying for the Safety Connect and Remote service, but not the Destination Assist part. I won't be renewing any of the services on my GS350 when that time comes. Car Nav functions fine without it and you can send destinations to your car from your phone through the Enform App Suite (free).
#28
Lead Lap
Agree. People with more expensive Lexus vehicles still know when something like the Enform subscriptions are convenient but not necessary for the price Lexus charges. I might understand people paying for the Safety Connect and Remote service, but not the Destination Assist part. I won't be renewing any of the services on my GS350 when that time comes. Car Nav functions fine without it and you can send destinations to your car from your phone through the Enform App Suite (free).
#29
Lexus Fanatic
The only reason I might renew it this time is the remote. I really like the inform remote, being able to remote start it from anywhere, get status, set driver modes when its with a valet or in the shop, etc.
#30
Pole Position
I have to agree. I really like the remote app and that just might be the incentive I need to renew this time.