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Mark Levinson Audio?

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Old 06-08-13, 06:30 AM
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Music4ever
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Well Lexus has indicated to the lemon Law office that they do not agree with the engineers report, the Lemon Law office does agree with the report. The Lemon law office has indicated to Lexus they are going to provide 3 shops to take my Vehicle and this will be a third party to check the audio system. Lexus and I have to agree with the shop, I indicated to the lemon law office any of the three shops are okay for me. So the lemon law office is going to provide the name of 3 shops to Lexus on Monday and Lexus has 30 days to choose one. If they do not choose one in 30 days. Lexus will have to rein burst me for the full amount I paid for the vehicle and take the vehicle back. Lexus will have to do all the paper for me to get the taxes back that I paid. Lexus asked that the miles on the vehicle be deducted if the vehicle is bought back, lemon law office said no as the vehicle had 73 miles when the first complaint went in.
Old 06-08-13, 09:03 AM
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you stated a while ago that "The fact that ML is flying out two engineers to install my new amp in hopes of convincing me to keep my car tells me that they fixed it"

What did they say? What happened to the various 'fixes' you had been told about?
Old 06-08-13, 09:15 AM
  #438  
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Well Lexus has indicated to the lemon Law office that they do not agree with the engineers report.

I'm curious as to who, exactly, is "the lemon law office"? Attorneys? Arbitrators? Are they connected to Toyota?
Old 06-08-13, 10:19 AM
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Mike728
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Originally Posted by ElliotB
you stated a while ago that "The fact that ML is flying out two engineers to install my new amp in hopes of convincing me to keep my car tells me that they fixed it"

What did they say? What happened to the various 'fixes' you had been told about?
I think you're confusing him with Robdog. Robdog said he has an appointment mid June with ML engineers.
Old 06-09-13, 01:50 AM
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Mike thanks for the correction. Robdog, any news!

Music4ever, what are you going to replace your car with should Lexus have to take it back (and it sounds like they are going to have to)?

It is a shame they don't just fix the problem and avoid all this bad publicity and keep their customers happy. I would have to assume that someone there is reading this and other forms as well as the many negative reviews about the audio system.
Old 06-09-13, 05:19 AM
  #441  
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Originally Posted by bc6152
Well Lexus has indicated to the lemon Law office that they do not agree with the engineers report.

I'm curious as to who, exactly, is "the lemon law office"? Attorneys? Arbitrators? Are they connected to Toyota?
I am at the Arbitrator stage now, and have been very fortunate to have the guidance of a company lawyer.
Old 06-09-13, 05:27 AM
  #442  
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Originally Posted by ElliotB
Mike thanks for the correction. Robdog, any news!

Music4ever, what are you going to replace your car with should Lexus have to take it back (and it sounds like they are going to have to)?

It is a shame they don't just fix the problem and avoid all this bad publicity and keep their customers happy. I would have to assume that someone there is reading this and other forms as well as the many negative reviews about the audio system.
For now I have put out my 1969 Olds H/O on the road for the summer, that is what I will drive mostly till October. If Lexus decides not to fix the issue and buys back the Vehicle, I have no idea what to get at this point. I do not want to start looking untill this is fully resolved. I have to say I am extremely disappointed with Lexus, I did not expect this type of poor service.
Old 06-09-13, 05:51 AM
  #443  
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Originally Posted by Music4ever
I am at the Arbitrator stage now, and have been very fortunate to have the guidance of a company lawyer.
Well I hope that you get everything that you want and are entitled to receive. I must admit that I'm quite surprised that Lexus would take your vehicle back under the lemon law. In Pennsylvania the reason must be safety related, unfixable, and in for repairs 3 times without resolution. I also don't understand why Lexus just won't repair, replace, or reengineer the system. Seems to me that for all of you out there with this same complaint, if your suit is successful, Lexus is in for some real headaches...
Old 06-09-13, 12:57 PM
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Music4ever, what are you going to replace your car with should Lexus have to take it back (and it sounds like they are going to have to)?

For now I have put out my 1969 Olds H/O on the road for the summer

Gee, what a shame...
Old 06-09-13, 01:09 PM
  #445  
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Originally Posted by bc6152
For now I have put out my 1969 Olds H/O on the road for the summer

Gee, what a shame...
And I'm sure the Sanyo 8-Track player he has in it, sounds better than the ML.
Old 06-09-13, 01:54 PM
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Sorry I was offline for a few days, I attended a family funeral.
I am still in the process of drafter a letter to the head or Lexus & ML

D
Old 06-09-13, 04:42 PM
  #447  
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Originally Posted by Mike728
And I'm sure the Sanyo 8-Track player he has in it, sounds better than the ML.
Yep, I'm having a hard time with a 2,500 clean watt system and 692 hp vehicle yep really difficult to listen to.

The only draw back not a hybrid, not as good as the 300h on fuel economy ....LOL or should I say not good on fuel at all....
Old 06-09-13, 06:07 PM
  #448  
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Originally Posted by Music4ever
Yep, I'm having a hard time with a 2,500 clean watt system and 692 hp vehicle yep really difficult to listen to.

The only draw back not a hybrid, not as good as the 300h on fuel economy ....LOL or should I say not good on fuel at all....
Sounds lke my '66 Corvette with a vertical AM-FM radio... (smiling)
Old 06-10-13, 03:44 AM
  #449  
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"I'm having a hard time with a 2,500 clean watt system and 692 hp"

This explains a lot!


Since your 1969 Olds did not come standard with that system and you are obviously and audiophile, why not just put a similar system in your Lexus?
Old 06-10-13, 11:27 AM
  #450  
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I visited my local Lexus dealer, JM Lexus today concerning another matter and inquired about the installation of an additional sub. Their Custom audio department assured me it can be done and does not void any of the Lexus warranty on the vehicle. I should have a quote within a couple of days.


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