terrykuiho

Hi Guys, I need some helps for you.

My ES300H 2013 model passenger heated seat is not heating up. It is freezing cold forever even after I turned on. The switch showed the light is on and the driver side is working perfectly.

Did anyone have the same issue before? If yes how do you get it fix? My wife is complaining every day and I don't want to spend a lot of money to fix it.

Thank you so much in advance!

Terry

Kijug

Maikerusan

I use all the amenities that come with my car and don't worry about wearing them out, so do you have actual evidence that Lexus seats of today's cars are at risk of "wearing out"?

Htony

IMO, you need dealer's help. When switch is pushed on does the indicator light come on and stays on? I dumped 2015 BMW X5 which had seat heater problem repeatedly.

terrykuiho

yes it stayed on and didn't turn off....

terrykuiho

Doesn't sound good and I just booked an appointment with Lexus and the lady over the phone told me that I need to go for a diagnosis first and 149 per hour... It is just a diagnosis and there are more to come....

OMG.

Kijug

No, and I fully expect Lexus amenities to last. =) That said, I do enjoy the heated seats and steering wheel and just don't keep 'em on too long.

FWIW, 4 1/2 years and I haven't had a single problem with my 2014 ES UL (just regular maintenance). Yea! Just one of the reasons I bought the car.

bc6152

You can do some basics yourself. First, see if a fuse controls the circuit and if so, is it still good. Second, if you have a volt meter look under the seat and see if you can locate the plug that controls the seat heater. Make sure it's connected properly and securely. Then unplug it and check for voltage in the supply end of the plug. Should be +12V. Check to see if the ventilation feature works for cooling. Determining these steps might save you some money in the "diagnosis" @ $149.00 per hour... GOOD LUCK!

lesz

I'd suggest cancelling your appointment with the Lexus dealer and making one with a Toyota dealer (or independent mechanic). i'm confident in guessing that, if you go to a Toyota dealer, regardless of what repairs are ultimately needed, you will save substantially with both the diagnosis and the cost of the actual repair. Over the course of my 15 years of owning Lexus vehicles, the cost of both routine maintenance and repairs at the local Toyota dealer has been one half (or less) of what the Lexus dealer would have charged for the same work. The Toyota dealer can do any work on an ES that a Lexus dealer could do, and they will use the same parts and materials that the Lexus dealer would use.

Albo

Now would this apply if say the Toyota dealer and Lexus dealer are right next to each other and owned by the same company? This happens to be just in my case.

lesz

Probably not. If they have the same ownership, there is a good chance that they won't even service each other's cars. I've also read reports of Toyota and Lexus dealers who are geographically close to each other, even if they don't have the same ownership, making agreements with each other not to service each other's vehicles. But those are the exception and not the rule.

terrykuiho

Thanks and I loved my Lexus too. This is my first issue with my Lexus after 6 years!

terrykuiho

Thanks for your suggestion and maybe I will get a voltmeter (hopefully it's not too expensive) to check it out. Thanks again!

terrykuiho

Thanks for you suggestion and I do also book an appointment with Toyota. Their cost is $129 and still not cheap