both of my low beam lights went out. one then a few weeks later the other. Something was fishy bc I had changed both lights when I bought it used from a private seller from Craig’s list about 6 months prior. Took it to vavoline to get them replaced but they immediately told me it was electrical and to take it to the dealer. I figured it would cost an arm an a leg. I went to Lexus and played it dumb. And just made an appointment for them to change the 2 bulbs.
They knew what was wrong Immediately was wrong and told me they would fix it free of charge. They also told me about another potential problem and offered to fix that and a free inspection. They gave me a free rental car (2018 nx) to my surprise until the problem is fixed. My appointment was at 430. I left at 505pm see attached. Go to a lexis dealership. They will fix it.