Consumer Reports Ranks "Most Satisfying" Car Brands

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Feb 7, 2022 | 10:22 PM

#31

Fizzboy7

Lexus Test Driver

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From: California

Who gets these surveys anyway? I got one when I bought my first car in 1996, but have never gotten one since.

Feb 7, 2022 | 10:41 PM

#32

bitkahuna

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Quote:

Originally Posted by Fizzboy7

Who gets these surveys anyway? I got one when I bought my first car in 1996, but have never gotten one since.

that's because your answers weren't what they were looking for.

Feb 8, 2022 | 06:01 AM

#33

SW17LS

Lexus Fanatic

Joined: May 2012

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From: Maryland

Quote:

Originally Posted by bitkahuna

let's get back to the CR satisfaction survey.

and remember all, this is about satisfaction, not quality or reliability.

some people love their cars even though they have issues.

The only shocking brand on here I have first hand experience with is Chrysler, and its hard to imagine people being satisfied with a car that is constantly in the shop.

Feb 8, 2022 | 06:07 AM

#34

Hameed

EV ftw!!!

Joined: Nov 2002

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From: Lake Ontario

Quote:

Originally Posted by bitkahuna

let's get back to the CR satisfaction survey.

and remember all, this is about satisfaction, not quality or reliability.

some people love their cars even though they have issues.

I used to consider such surveys useful 10 years ago. Not any more.

I currently own the most satisfying car I've ever had, period.

Feb 8, 2022 | 06:09 AM

#35

SW17LS

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From: Maryland

Its all in the questions they ask. You can love lots of things about a problematic vehicle but not be satisfied with it. I love lots of things about the Pacifica, so does my wife but if you ask both of us "are you satisfied with your purchase" the answer is a resounding no.

Feb 8, 2022 | 06:35 AM

#36

Motorola

Lexus Test Driver

Joined: Mar 2020

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From: N/A

Quote:

Originally Posted by 703

he probably single-handedly made more people buy Toyotas than any Toyota marketing campaign could have ever dreamed of.

Had he the YT following he does now a decade ago, he probably could have single-handedly saved Scion.

Feb 8, 2022 | 06:37 AM

#37

situman

Lead Lap

Joined: Jul 2010

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From: NY

Quote:

Originally Posted by SW17LS

Chrysler? HAHAHAHAHAHAHAHAHAHAHA

So you agree then.

Feb 8, 2022 | 06:38 AM

#38

SW17LS

Lexus Fanatic

Joined: May 2012

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From: Maryland

Quote:

Originally Posted by situman

So you agree then.

Yeah, super lol

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Feb 8, 2022 | 07:30 AM

#39

bitkahuna

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Quote:

Originally Posted by SW17LS

well you are a sample size of 1.

how though do you explain Chrysler doing so well on this "survey"?

and you know I think CR surveys are a joke.

Feb 8, 2022 | 07:32 AM

#40

TriC

Racer

Joined: Nov 2017

Posts: 1,586

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From: Ohio

I was leery about buying my Pacifica last year, but if now asked about my satisfaction, I would say it has been highly satisfying (so far) and has exceeded expectations.

Feb 8, 2022 | 07:37 AM

#41

EZZ

Lexus Test Driver

Joined: Jan 2007

Posts: 7,460

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From: CA

Quote:

Originally Posted by TriC

I was leery about buying my Pacifica last year, but if now asked about my satisfaction, I would say it has been highly satisfying (so far) and has exceeded expectations.

Pacificas are my go to for rentals. They are very nice...much nicer than my Odyssey

Feb 8, 2022 | 07:38 AM

#42

SW17LS

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Joined: May 2012

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From: Maryland

Quote:

Originally Posted by bitkahuna

well you are a sample size of 1.

Quote:

how though do you explain Chrysler doing so well on this "survey"?

It has to be the questions that are asked and how the responses are weighted. Like I said, if you asked us specific questions you would come away with the idea that we are happy with the product and thats not true. If ANYBODY else sold a comparable minivan we would buy it. Every other van has serious drawbacks relative to the Pacifica.

Feb 8, 2022 | 08:20 AM

#43

EZZ

Lexus Test Driver

Joined: Jan 2007

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From: CA

Quote:

Originally Posted by SW17LS

Not really lol, check out the Pacifica forum I post on and compare it to the model specific forums here...or anywhere else. Also, having a young family I also know many people who have Pacificas and other Minivans...the Pacifica is not a reliable vehicle.

It has to be the questions that are asked and how the responses are weighted. Like I said, if you asked us specific questions you would come away with the idea that we are happy with the product and thats not true. If ANYBODY else sold a comparable minivan we would buy it. Every other van has serious drawbacks relative to the Pacifica.

Just indicates that a lot of consumers may not put quality at the top of their list in terms of importance. I've had 5 Toyotas and 2 Lexus and quality was very high on those cars. Never really loved them like my G35 and my current Tesla and can safely say that quality wasn't as good as the Lexus i've owned. I feel most people don't care about quality as much as general reliability so its not that important to them or its not a metric that drives high satisfaction.

Feb 8, 2022 | 08:26 AM

#44

bitkahuna

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Quote:

Originally Posted by SW17LS

Not really lol, check out the Pacifica forum I post on and compare it to the model specific forums here...or anywhere else.

we all know the car forums are not representative of the public. you get a disproportionate number of the loudest people with car problems on them looking to vent or sympathy, or to find answers .

Quote:

It has to be the questions that are asked and how the responses are weighted.

so I think you'e saying the CR questions must be completely bogus.

and again, reliability is very different than satisfaction. if a piece of trim has fallen off one can say it wasn't reliable, but if the minivan does great picking up the grungy kids and all their shat from hockey/socker/gymnastics practice day in and day out with no hassles, then it could by HIGHLY satisfying.

Feb 8, 2022 | 08:49 AM

#45

AMIRZA786

Lexus Champion

Joined: Oct 2019

Posts: 19,799

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From: California

For me personally, quality and reliability go hand in hand with satisfaction. I've owned a lot of "fun cars" that were completely not reliable. I can safely say I would never buy those brands ever again. Except for my Lexus and to somewhat a small extent my 2006 Camry SE, none of my other 5 Toyotas I owned were fun, maybe enjoyable, but not fun and I would buy them over and over again because of their reliability...I am 99 percent sure they are going to start the next morning

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