Buddiiee

Ahhh ok. Yea, whenever I read about a Lexus, Sewell always comes up. I see now. So what about all this "We're not Lexus, we're privately owned." whenever some bull**** comes up and someone complains? So it's a double standard in favor of Lexus? They get to skate under the guise of "That's not our dealership; they're privately owned." and "Hey, we don't like what you're doing, shut it down." at the same time? How's that work? Doesn't seem fair.

SW17LS

I don't think Lexus shut them down, I think Sewell decided to stop doing parts business on the internet as an internal business decision. Plenty of other dealers are doing it and Lexus doesn't seem to want to shut them down.

mylparts is the one I've been using and have been satisfied.

S2000toIS350

Did you use the word fair?

that is a word that refers to myths

lexus needs the dealerships to move product

unfortunatly not every dealership behaves as we or Lexus would like

that is why I try to find dealerships I am comfortable with and avoid others

what is kind of funny is that some dealers I would not like to buy from are great on the service side

97-SC300

iTrader: (17)

Similar story with Elmhurst Toyota. They were synonymous with Supra parts in the US. Before Curt Aigner retired, that was pretty much the go-to place for all Supra parts.

Had the pleasure of doing business with them on many occasions and being local is nice as well. They were a sponsor on Supraforums and not only had the largest stock of OEM Supra parts (largest by a landslide), they also had the best prices.

Since Curt left, I am sad to say the employees there now are nowhere near as passionate or knowledgeable as he was. Curt IS what made Elmhurst such a success. Now it's just another Toyota dealership.

I wonder if a similar thing happened at Sewell?

smualum11

Sewell still has great service. I bought my RX F-Sport from them in late October. It was the best car buying experience I've ever had. We bought my husband's WRX from their Subaru dealership, and likewise - a wonderful and easy experience. Got amazing deals on both cars.

dseag2

Yes, they are great. I second that. I'm patiently waiting for them to open their Audi dealership outside Dallas. If we were earning rewards points for every Lexus and Infiniti we've purchased/leased from them my next car would be free!

pavelekPL

I think Lexus actually had something to do with the shutdown. Sewellparts was undercutting the competition. There's not one online retailer of Lexus parts that even comes close in terms of prices. That said, i miss them, especially now since I've got like a million things to fix in my car :/

SW17LS

I've ordered a few things online from mylparts.com and their prices seem just as discounted from my local dealer as Sewell's were.

2KHarrier

Good to know. I too miss Sewel. Easy to deal with and fair. I'll have to give MLP a shot

CEOEngr

I concur. I have driven a few times to Dallas from Houston to take delivery of Lexus vehicles. Last few years I have been patronizing their Audi dealership located on the north side of Houston and can't say enough about my positive experiences. It has to be the Sewell corporate culture that is so pervasive thru the ranks. I wish they would either buy or open a Lexus dealership in our area; it would convince me to consider Lexus products again.

ArmyofOne

I love living close enough that I can call and have them order something and drive down when it comes in

Another great place is Park Place Lexus in Plano TX. My buddy Parker works there in the sales dept. Their name is also synonymous around here with Lexus.

Kira X

iTrader: (24)

I didn't know Curt had retired. He was legendary in the Supra community. Do they still offer the same great prices and are there any other dealerships that come close to Elmhurst?

I'm hoping to get a MKIV Supra and restore my SC300. I'm sure I will need some good deals on parts in the next year.

97-SC300

iTrader: (17)

He retired a LONG time ago. I don't remember when exactly but it's been a while man. Last I checked they are still a sponsor on SF and still offer the discount if you ask for it.

I am in no way saying the service of the dealership has gone down, I honestly have not done enough business with them since Curt left to give a fair assessment, I am sure they are still a good source for Toyota parts. They just don't have a "supra" knowledgeable guy in there like they had with Curt.

The main thing when Curt was there is he was in there at like 4am every day answering every single email and forum PM with robotic-like precision leaving no question un-answered. He would go above and beyond getting rare oem parts to his customer and would know their whereabouts at all times. He could tell you if they are 3 days away in a near by city or 4 months away on some boat. He was that specific and precise with his work. Probably will never find another service like that anywhere. Back in the day they would host an annual Toyota/Lexus/Scion meet also and that's a thing of the past as well now.