Carvana internet car buying and 'vending machine'
05-05-17, 04:49 PM
#16
Lexus Fanatic
Which is why I try to avoid the dealership and just buy my cars private party. You can get a real good feel for the car and how it was taken care of just by talking to the owner for 5 minutes while you look over the car. I try to meet people at their house, generally if their house is well kept, clean, nice yard, they're pretty **** about how they keep their car as well.
06-17-18, 03:55 PM
#17
Lexus Fanatic
A new way to deliver cars.
A company called Carvana has an interesting system for customers buying cars on-line. They are stored in an eight-story glass-enclosed tower, just off I-270, across the river in MD, not far from where I live in Northern VA. Steve, this is (roughly) in your neck of the woods.....you may have already seen it. This article from the Washington Post explains the details.
https://www.washingtonpost.com/local...=.656e0819eefb
Local
That mysterious glass tower on I-270? It spits out used cars. Here’s how.
Drop in a coin, pick up a car.
A curious structure recently went up in Gaithersburg, Md., visible from I-270. It’s a car vending machine from used car retailer Carvana. Here’s how it works. (The Washington Post)
By John KellyColumnistJune 17 at 6:00 AM
On my commute I pass a new glass tower right off I-270, around Shady Grove Road. Do you have any idea what it is?
— Chris Cochran, Gaithersburg, Md.
It is most definitely not a used-car dealership. That’s because Carvana — a company that sells, um, used cars — says it is trying to shatter that model.
Carvana is a Phoenix-based company that allows consumers to search for, select and buy a car entirely online. The one thing Carvana can’t do is deliver the vehicle over the Internet, cars not being made of 1s and 0s.
The company was founded in 2012 and started out delivering vehicles directly to customers’ homes. You can still get a car sent to your door, but in 2015 Carvana unveiled its first car vending machine, in Nashville. And that’s what is off Shady Grove Road near Interstate 270: an eight-story candy machine that instead of gumballs spits out Mustangs and Beetles.
Answer Man recently got a tour from Ryan Keeton, co-founder and chief brand officer for Carvana. Carvana’s vehicles, Keeton explained, start out at one of the company’s four inspection stations, where they are checked out and photographed in detail. Consumers can scrutinize them online, arrange financing and handle their trade-in.
Carvana’s glass tower holds 30 used cars on eight levels. (John Kelly/The Washington Post)If they opt to pick up the car at a vending machine — there are now 10 — they arrive at the appointed time and are handed a large coin to drop into a slot. Then the machine whirs to life.
The basic technology was invented in Europe for parking garages. There are four cars on each of eight levels, though there is a maximum of 30 vehicles, not 32, since a space must be kept open at the bottom to load new cars and a space is kept open to accept a new car.
A platform rises in the center of the tower to the designated position, where metal arms slide over to the appropriate car and then pull out the platform it sits on. Down goes the elevator. At the bottom, the platform is slid along a corridor and into a glass delivery bay. The new owner gets in and drives away.
What’s wrong with a parking lot, which has served dealerships for decades?
Keeton said a traditional dealership can require acres of asphalt and dozens of employees. Carvana doesn’t need that. Keeping overhead low is important. As execs were brainstorming, someone said, “What if it was like a vending machine?”
The indoor skydiving company iFly recently opened a facility in Gaithersburg, Md. (John Kelly/The Washington Post)There’s another plus: “We get the benefit of highway traffic and visibility and brand awareness,” Keeton said.
The entire process takes about two minutes, but you can relive it forever because Carvana’s video cameras record it. Buyers get clips to share on social media.
It remains to be seen whether Carvana can become the “Amazon of used cars” — reaction in the business press has been mixed — but there’s no denying that its vending machines are pretty cool. Talk about vertically integrated. (To see a video of the car vending machine in action, go to washingtonpost.com/johnkelly.)
Might as well jumpThe distinctive Carvana tower isn’t the only interesting structure to have gone up on I-270 in recent months. Around the same time it was under construction, a squat rectangle was being built just north of it. It didn’t look like an office building, either.
Matt Owens knew what it was immediately. The shape was familiar to him from driving to a job in Loudoun County, Va. It could only be an iFly indoor skydiving tunnel. Matt applied for a job and is now the sales manager at what is the company’s 31st U.S. location.
The tunnel uses massive 400 horsepower fans to drive air and create the sensation of free-falling. Answer Man thought they must be in the ground pointed up, but Owens explained that the fans — four of them, each six feet in diameter — are at the top of the building. Air is forced around the edges of the building, across the lower level and then up into the vertical cylindrical tunnel in which customers float.
The air blows at about 120 mph, allowing people to experience the part of a parachute jump that comes between when you jump out of the airplane and when you pull the ripcord.
Said Owens, “I’ve logged a little over an hour of flight time. . . . Now I’m working on learning to fly on my back.”
https://www.washingtonpost.com/local...=.656e0819eefb
Local
That mysterious glass tower on I-270? It spits out used cars. Here’s how.
Drop in a coin, pick up a car.
A curious structure recently went up in Gaithersburg, Md., visible from I-270. It’s a car vending machine from used car retailer Carvana. Here’s how it works. (The Washington Post)
By John KellyColumnistJune 17 at 6:00 AM
On my commute I pass a new glass tower right off I-270, around Shady Grove Road. Do you have any idea what it is?
— Chris Cochran, Gaithersburg, Md.
It is most definitely not a used-car dealership. That’s because Carvana — a company that sells, um, used cars — says it is trying to shatter that model.
Carvana is a Phoenix-based company that allows consumers to search for, select and buy a car entirely online. The one thing Carvana can’t do is deliver the vehicle over the Internet, cars not being made of 1s and 0s.
The company was founded in 2012 and started out delivering vehicles directly to customers’ homes. You can still get a car sent to your door, but in 2015 Carvana unveiled its first car vending machine, in Nashville. And that’s what is off Shady Grove Road near Interstate 270: an eight-story candy machine that instead of gumballs spits out Mustangs and Beetles.
Answer Man recently got a tour from Ryan Keeton, co-founder and chief brand officer for Carvana. Carvana’s vehicles, Keeton explained, start out at one of the company’s four inspection stations, where they are checked out and photographed in detail. Consumers can scrutinize them online, arrange financing and handle their trade-in.
Carvana’s glass tower holds 30 used cars on eight levels. (John Kelly/The Washington Post)If they opt to pick up the car at a vending machine — there are now 10 — they arrive at the appointed time and are handed a large coin to drop into a slot. Then the machine whirs to life.
The basic technology was invented in Europe for parking garages. There are four cars on each of eight levels, though there is a maximum of 30 vehicles, not 32, since a space must be kept open at the bottom to load new cars and a space is kept open to accept a new car.
A platform rises in the center of the tower to the designated position, where metal arms slide over to the appropriate car and then pull out the platform it sits on. Down goes the elevator. At the bottom, the platform is slid along a corridor and into a glass delivery bay. The new owner gets in and drives away.
What’s wrong with a parking lot, which has served dealerships for decades?
Keeton said a traditional dealership can require acres of asphalt and dozens of employees. Carvana doesn’t need that. Keeping overhead low is important. As execs were brainstorming, someone said, “What if it was like a vending machine?”
The indoor skydiving company iFly recently opened a facility in Gaithersburg, Md. (John Kelly/The Washington Post)There’s another plus: “We get the benefit of highway traffic and visibility and brand awareness,” Keeton said.
The entire process takes about two minutes, but you can relive it forever because Carvana’s video cameras record it. Buyers get clips to share on social media.
It remains to be seen whether Carvana can become the “Amazon of used cars” — reaction in the business press has been mixed — but there’s no denying that its vending machines are pretty cool. Talk about vertically integrated. (To see a video of the car vending machine in action, go to washingtonpost.com/johnkelly.)
Might as well jumpThe distinctive Carvana tower isn’t the only interesting structure to have gone up on I-270 in recent months. Around the same time it was under construction, a squat rectangle was being built just north of it. It didn’t look like an office building, either.
Matt Owens knew what it was immediately. The shape was familiar to him from driving to a job in Loudoun County, Va. It could only be an iFly indoor skydiving tunnel. Matt applied for a job and is now the sales manager at what is the company’s 31st U.S. location.
The tunnel uses massive 400 horsepower fans to drive air and create the sensation of free-falling. Answer Man thought they must be in the ground pointed up, but Owens explained that the fans — four of them, each six feet in diameter — are at the top of the building. Air is forced around the edges of the building, across the lower level and then up into the vertical cylindrical tunnel in which customers float.
The air blows at about 120 mph, allowing people to experience the part of a parachute jump that comes between when you jump out of the airplane and when you pull the ripcord.
Said Owens, “I’ve logged a little over an hour of flight time. . . . Now I’m working on learning to fly on my back.”
Last edited by mmarshall; 06-17-18 at 04:14 PM.
06-17-18, 06:41 PM
#18
Lexus Fanatic
They're both right south of my exit off 270, I watched them being built and drive by them every day. Pretty cool, my son LOVES the Carvana tower because it looks like a real life version of his HotWheels garage lol.
Haven't tried the iFly but a client of mine who's a Gaithersburg City Councilman was just there with his family for the grand opening and said it was awesome. We're going to try it out for a date night...
They're doing a lot of awesome stuff in Gaithersburg...
Haven't tried the iFly but a client of mine who's a Gaithersburg City Councilman was just there with his family for the grand opening and said it was awesome. We're going to try it out for a date night...
They're doing a lot of awesome stuff in Gaithersburg...
06-17-18, 10:55 PM
#19
Lexus Test Driver
More dumbing down for the buyer. Buying a car should not be a gimmicky song and dance. The very first thing when searching for a car, is to be able to look at the damn thing. Pictures online and a car buried in a tower don't show misaligned panels, rough paint, overspray, blemishes, and other issues. A savvy buyer needs to be much more in charge than just reading something and hitting a button.
Some other BS.. It would be cheaper to pave a flat lot than to build a fancy structure. This is nothing more than something that stands out to get people's attention. But does not aid in helping the buyer make the best decision.
Some other BS.. It would be cheaper to pave a flat lot than to build a fancy structure. This is nothing more than something that stands out to get people's attention. But does not aid in helping the buyer make the best decision.
06-18-18, 03:41 AM
#20
Lexus Champion
Originally Posted by Fizzboy7
More dumbing down for the buyer. Buying a car should not be a gimmicky song and dance. The very first thing when searching for a car, is to be able to look at the damn thing. Pictures online and a car buried in a tower don't show misaligned panels, rough paint, overspray, blemishes, and other issues. A savvy buyer needs to be much more in charge than just reading something and hitting a button.
Some other BS.. It would be cheaper to pave a flat lot than to build a fancy structure. This is nothing more than something that stands out to get people's attention. But does not aid in helping the buyer make the best decision.
Some other BS.. It would be cheaper to pave a flat lot than to build a fancy structure. This is nothing more than something that stands out to get people's attention. But does not aid in helping the buyer make the best decision.
06-18-18, 04:59 AM
#21
Pole Position
I tend to agree with that, however, buying a car through them has some redeeming qualities. All their vehicles come with a 7 day money back guarantee. This gives much more time to scour the car for imperfections, malfunctions, etc. than you get by simply buying the car at a dealership. Even better, you can do it from the comforts of your own driveway. Pretty cool if you ask me!
06-18-18, 06:20 AM
#22
I looked at them before I bought my 17 CPO ES350 locally, and the reviews on BBB and a few other sites just gave me enough to say no thanks. As with any kind of purchase your experience may vary but I saw enough bad things to tell me this process through carvana isn't perfected yet. I would caution anyone who's thinking about this to just research, research, research.
06-18-18, 10:28 AM
#23
Lead Lap
I could see how this could work better for new car sales. If there was a "vending machine" of brand new cars with different options, colors, specs, warranties, etc. and I could get one without the hassle of driving to a dealership and spending hours with a sales person, sales manager, finance/warranty guy, etc. I might consider it.
Probably would never consider this for a used car because there are more factors about its history/service/records that affect my decision to purchase...but a new car might be more of an interesting proposition.
Probably would never consider this for a used car because there are more factors about its history/service/records that affect my decision to purchase...but a new car might be more of an interesting proposition.
06-18-18, 05:59 PM
#24
Lexus Fanatic
More dumbing down for the buyer. Buying a car should not be a gimmicky song and dance. The very first thing when searching for a car, is to be able to look at the damn thing. Pictures online and a car buried in a tower don't show misaligned panels, rough paint, overspray, blemishes, and other issues. A savvy buyer needs to be much more in charge than just reading something and hitting a button.
Some other BS.. It would be cheaper to pave a flat lot than to build a fancy structure. This is nothing more than something that stands out to get people's attention. But does not aid in helping the buyer make the best decision.
Some other BS.. It would be cheaper to pave a flat lot than to build a fancy structure. This is nothing more than something that stands out to get people's attention. But does not aid in helping the buyer make the best decision.
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