Fizzboy7

Seeing Audi rise so high up on the list is amazing. The big three German companies have rarely ever been reliable. It seems after all these years, it looks like the mold is finally breaking. WIth today's communication and technology, I'm surprised it's taken this long to steal the "reliability recipe" Toyota and Honda have always had.

ydooby

I think Audi's ranking this year is just a fluke. The rankings of all the German makes fluctuate year over year because reliability is never their top priority--if they so happen to get a good batch for the year, then the ranking goes good for the year, and if they happen to get a bad batch, they are not that bothered. Toyota on the other hand puts reliability above anything else so their ranking is consistently high every year. When you buy a German make you just don't know if they get a good batch this year, but when you buy a Toyota you know you can expect good reliability. That's the difference.

Fizzboy7

I agree, the German records fluctuate much. However I don't think their products come in batches (waves) nor do they not take reliability seriously.
Much of what comes along and is rated has to do with a particular model. The lastest A4 and A6 are topping out well and this has much to do with the ratings we are seeing today. Of course Mercedes and BMW had a few good years too, then declined. We shall see how it turns out...

chikoo

It does not take long for the German beer to come out of ze lunchboxes

Blackraven

Jaguar in last place?

I'm calling BS on this one.

I say that because if we're looking at Jaguar reliability these days (I'm talking about post-X type era), then Jaguar will definitely be more reliable than any of the Germans overall.

IMHO, Jaguar should NOT be in last place

spwolf

Jaguar does good only in IQS - which is basically "how you feel about the car after 90 days"... anything longer than 90 days, it takes a dive.

Here is a good article about it:
http://wheels.blogs.nytimes.com/2012...-so-different/

Blackraven

Ah I see.

But I still believe that Jaguar cars would still fare better than any of the big 3 Germans.

In fact, I think natnut commented that his uncle's S type seems to be doing relatively well without any problems. He says that Jaguar cars no longer have the reliability horror stories of old.

I think natnut makes a point and others out there to.

Hence, I feel that there is a higher likelihood that a Jaguar XJL Supersport would still keep running while the BMW 5 series might possibly stall while on the road.

spwolf

well, this survey is done by "40,000 uncles", it also takes up to 3 model years back, so it is not about X-type.

Fizzboy7

Jags have long been some of the most unreliable vehicles built. Major electrical issues, which most magazine long-term articles and public surveys have confirmed. Consumer Reports has consistantly scored them with full "black dots" for several decades as well as quite recently. If you are interested in reliability, Jaguar is not your brand.

Blackraven

Hehe it kinda goes back to a similar thread months ago.

https://www.clublexus.com/forums/car...rman-cars.html

Anyways, what haunts Jaguar is its past reputation (during the British Leyland era where Jaguar quality and reliability was at its rock-bottom). That is indeed something that the company has to change.

Fortunately, I think Jaguar is doing better this time around.

The XJ (X351) units seem to be without any major troubles.



A few units may suffer from the roof popping glitch from a few years ago, but in general, most of the new XJs are a relatively trouble-free experience.

So imho, a new XJ is in any way not less reliable than say a BMW 7 or an Audi A8 or an MB S class.

Sure Jags are obviously far from the kind of reliability we see in Lexus or Japanese cars (which have bulletproof reliability)...................but if there those out there who still buy cars from the premium Germans (even if they're aware of any possible reliability quirks or shortcomings), then I can't see why those same people would be afraid of modern Jaguar cars, right?

If people can still buy Audi, BMW and MB even if the reliability of those brands may be questionable, then I can't see why Jaguar would be treated as something that is less reputable or more inferior compared to the Germans in that aspect.

Hehe just saying.

spwolf

but this is not past reputation, this is Jag owners reporting in basically, for MY10, MY11 and MY12 Jags.

Blackraven

Perhaps

But I think under Tata ownership, the reliability improvement for Jaguar is indeed starting to bear fruit. Some XF units are hit-and-miss though I'll admit............and the 2.7 diesel units were known to have "restricted performance" warnings pop up quite often. (though those were fixed when Jag introduced their new 3.0 AJD twin turbo diesel engine)

Another thing though is the slow response of the touch screen and infotainment system..........but in truth, it's not classified as a reliability problem or a defect

But rather as a shortcoming of their telematics/infotainment system per se (being sluggish and all)....

With that said, my beef with this list is the HUGE discrepancy between the Germans and Jaguar in this listing:
8) Audi
14) Mercedes-Benz
16) BMW

then

28) Jaguar

WTF

mmarshall

Subaru was actually CR's top-rated brand for reliability in 2004 (Honda/Lexus tied for second).....before Toyota was even on the horizon for them.

dc893

The problem with Lincoln and Ford reliability with the infotainment system is due to people not knowing how to use them properly. The car goes to service and it gets written up as a warranty issue. They take it to service because they think it's broken when in reality it's user error. A typical Lincoln buyer is over 65, so they just forget how to use it sometimes. That's why when I sell a car I tell the buyer if anything happens call me before you take the car to service for anything. 99% of the time they think the system is broke when it's really user error.

I have never heard anything bad from anybody that has bought a Lincoln at the dealership I work at. Also the problems with sync services and my Lincoln touch had, have been fixed.

This report is kind of strange to me. A couple years ago Lincoln rated right along Lexus as far as reliability went. That's when sync services and my Lincoln touch had all the crazy issues. Now they have been fixed and the reliability ratings dropped.

Hoovey689

iTrader: (16)

BOOM! there's your answer. Recently in the Lexus ES launch, one of the focuses was Enform and Technology specialists. They brought up the IQS and how Ford nose dived after Sync was launched. What they really need are some Tech and Delivery specialists who go over the car with the guest