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Forbes: Why Ford Needs to Worry

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Old 01-26-12, 07:13 PM
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Post Forbes: Why Ford Needs to Worry

http://www.forbes.com/sites/joannmul...eeds-to-worry/

Interesting article as the media has made Ford a "darling" that can do no wrong but it seems that is really far from the real picture here. Interesting read. Lets hope they continue to make solid competitors that are well received.


The coronation went exactly according to Ford’s script. At the North American International Auto Show in Detroit 2,400 reporters hushed as video screens the size of tractor trailers flooded their vision. A booming voice shook Joe Louis Arena: Two household names, Toyota Camry and Honda Accord, dominated the midsize car business last decade. “Then,” said the voice, “something changed.” Their sales and market share ran flat in 2008. When the recession hit, they plummeted. “What you might not realize is that Camry and Accord never recovered.” Camry sales fell 31% *between 2007 and 2010. The Accord fell 28%. Both slid further after the 2011 quake in Japan.

But not the Ford Fusion. Its sales rose 66% in the last four years. By 2011 it passed the Accord, but still trailed the Camry and Nissan’s Ultima.

Cue the loud music, the smoke *machine and the car: the reinvented *Fusion, a pretty sedan with premium features like technology that keeps you in your lane or helps you parallel park. When it goes on sale later this year, it’ll be available with a variety of fuel-efficient power trains: gasoline, hybrid and plug-in hybrid that Ford says will get the equivalent of 100mpg—better than a Chevrolet Volt or a plug-in Toyota Prius. No price just yet.

The message is unmistakably aggressive, arguably arrogant: Ford just redefined the midsize-car market. The rest of the field, including General Motors’ redesigned Chevrolet Malibu and the popular Hyundai Sonata, should pack it in. “I think we’re going forward with some quiet confidence,” Ford’s president of the Americas, Mark Fields, said later that evening over a filet mignon dinner with reporters at the stately Detroit Athletic Club. Aggressive? Nah. “We’re just laying out some facts.”

As anyone in this town will tell you, believing one’s own hype in the car business is more reckless than texting while driving. Just ask General Motors.

Ford should keep this in mind. While it would have you believe that the new Fusion is the latest in a string of product home runs—stylish, fuel-efficient cars, loaded with technology, that consumers around the world are dying to drive— here in the U.S. facts suggest otherwise.

Let’s start with the Fiesta, Ford’s smallest car. Introduced in 2010, it had a decent first year, but it’s already fading. In the last two months of 2011 Chevrolet’s new Sonic handily outsold the Fiesta, which is among the highest priced in the segment. Ford ended the year with 126 days of supply but says that’s typical for December. Dealers generally like to have 60 days’ supply or less.

Then there’s the Focus, Ford’s new compact. It, too, has great looks and lots of premium features (and a premium price). But it was outsold by the Toyota Corolla, Honda Civic, Chevy Cruze and Hyundai Elantra in 2011. Launch issues last spring hurt production—some bad dashboards and transmissions—but those seem to have been ironed out. Now there’s a glut: 89 days’ worth.

There’s no denying that the new Ford Explorer, now more carlike and fuel efficient, is a bona fide hit. And sales of Ford’s bestseller, the F-series pickup, rose 11% as the housing market started to improve (but Chevy and Ram trucks sold faster, so Ford lost market share). Some of Ford’s other best-known products lost ground in 2011, too, including the Taurus, the Mustang and the Flex. Oddly, Ford’s hottest sellers are products that are in the last year of their life cycle and about to be replaced: the Fusion and the Escape. Best guess: Bargain shoppers are scooping up great deals on these out*going models.

Ford ended the year with 16.5% market share, one-tenth of a percentage point better than in 2010. But it achieved that only by shoveling more cars into commercial fleets and rental lots. Counting only showroom sales, Ford lost an estimated two-tenths of a point. (This, by the way, will hit top executives in the wallet, since their bo*nuses are tied to retail share growth.)

In fact, Ford sells more of its cars to rental agencies and other fleet customers than does any other major carmaker. In 2011 about 32% of the 2.1 million cars Ford sold went to fleet customers (45% of Focus sales). GM, by contrast, sold 23% to fleets. Most others were below 10%. Why does it matter? Because fleet customers buy in bulk, they tend to pay less than showroom buyers, and that means carmakers earn less profit on those sales. While fleet sales aren’t necessarily bad, most car companies prefer to limit them. Toyota and Honda, for instance, sell very few cars to fleets.

Another interesting statistic that challenges conventional wisdom: Ford recalled 3.3 million vehicles in 2011, almost as many as Honda (3.9 million) and Toyota (3.5 million), according to the National Highway Traffic Safety Administration. Meanwhile, GM recalled 500,000 vehicles, and Chrysler, usually tagged as having the worst quality among the domestics, recalled 773,000.

That’s not to say that Ford is falling apart. It’s done a lot right. While its major U.S. rivals went bankrupt, Ford muddled through an out-of-court restructuring that has since been hailed as one of the greatest corporate turnarounds in decades. After losing a record $30 billion between 2006 and 2008, Ford turned profitable in 2009, earning an estimated $16 billion during the last three years (not counting an expected special tax gain for 2011, which will be announced on Jan. 27). Analysts estimate Ford revenue for the year was around $135 billion.

The hero is Chief Executive Alan Mulally, who arrived at Ford from Boeing in September 2006, after Ford’s previous turnaround plans stalled. Mulally signed off on a plan by Executive Chairman Bill Ford Jr. and then chief financial officer Don Leclair to mortgage everything Ford owned, including its patents and blue oval trademark, in *exchange for a $23 billion loan. That cushion is what helped Ford to avoid bankruptcy, unlike GM and Chrysler.

Upon arrival Mulally dumped Jaguar, Land Rover, Aston Martin and Volvo, and reduced Ford’s stake in Mazda. He focused on fixing the flagship brand and took advantage of Ford’s global scale to build cars that could be sold worldwide.

He called the strategy “One Ford” and gave his executives laminated wallet cards to drive home its tenets: working together, accepting reality and developing new models that buyers want. Every Thursday morning he convenes senior managers for a business review and encourages them to put problems on the table so everyone can chip in to solve them. “Alan made it a safe place to bring up issues, which was not always the case,” says Fields, a reference to Ford’s infamous backstabbing culture under past leaders.

“We’re like a giant flywheel engine,” he adds. “It takes a while to get going, but we’ve got a lot of momentum now, and it’s changed how the company works together.”

But overconfidence is what got Ford into big problems last time around. In the late 1990s Ford was on cruise control; GM was a basket case; Chrysler was struggling after its merger with Germany’s Daimler. Huge profits from Ford’s trucks and big SUVs, as well as its Ford Credit unit, made it easy to overlook Ford’s sagging car business, losses in Europe and problems elsewhere in the world. Its strong balance sheet allowed Ford to go on a spending spree, paying top dollar for those European car companies and even buying up peripheral businesses like repair shops, Hertz car rental and a junkyard.

Things started to go bad in 2000. Quality suffered, productivity fell and then came the Ford-Firestone fiasco, costing billions in repairs and goodwill. After the terrorist attacks of Sept. 11, 2001 Detroit automakers entered a decade of disastrous discounting that ate profits and killed their brand equity.

When Mulally arrived he invoked a more disciplined approach: Ford would build only enough cars to match consumer demand. When the 2008 credit crisis hit, Ford closed factories and reduced its workforce, just as GM and Chrysler did in bankruptcy.

It’s all been good for Ford, which has emerged as a leaner, better-run company—and without the stigma of government ownership. Last month Ford reinstated its quarterly dividend, which had been suspended in September 2006, signaling renewed confidence in the company’s financial outlook. Ford has posted ten consecutive quarters of net profits and has continued to whittle away its massive debt, which now stands at $12.7 billion. By the middle of the decade Ford plans to have just

$10 billion in debt.

In October the three major credit rating agencies upgraded Ford after the company’s 41,000 unionized workers ratified a new four-year labor contract. Now Ford is within one notch of investment grade at all three agencies, and two have assigned the company a positive outlook. The last time Ford was rated as investment grade by all three agencies was in May 2005.

But Ford is not in the clear, not by a long shot. Mulally told analysts that various challenges—Thai floods, rising commodity prices and worker bonuses— hurt fourth-quarter results. “Outside of that we’re on track,” he said. But the *European debt crisis looms, and Ford is scrambling to catch up in Asia, with four new plants in China, two in India and one in Thailand. And Ford still must revive Lincoln, its sagging luxury brand.

Meanwhile, competitors are stronger. GM and Chrysler are back on their feet, turning out great vehicles and profits, too. Toyota and Honda are reloading their arsenals with a wave of new *products coming in 2012. Nissan has been steadily growing in the U.S., and Volkswagen is threatening.

The Fusion is the latest Ford mod*el—after the Fiesta and the Fo*cus—to be developed under Mulally’s “One Ford” plan. Designed as a midsize car for global markets, it will be sold in Europe as the next-generation Mondeo. But clearly Ford’s bet on premium smaller cars, along with hybrids and plug-ins, carries some risk as long as fuel prices remain relatively modest.

Ford has achieved a lot, but company leaders need to be honest with themselves. Their work has been good. But it is far from over.


Last edited by LexFather; 01-26-12 at 07:37 PM.
 
Old 01-26-12, 08:53 PM
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good article.

no car maker can afford to get complacent, least of all ford that escaped bankruptcy recently by a combination of good fortune, some good 'bets' made prior to the downturn, and some great evasive maneuvers.
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Old 01-26-12, 09:04 PM
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But not the Ford Fusion. Its sales rose 66% in the last four years. By 2011 it passed the Accord, but still trailed the Camry and Nissan’s Ultima.
wow Forbes lol

Ford should keep this in mind. While it would have you believe that the new Fusion is the latest in a string of product home runs—stylish, fuel-efficient cars, loaded with technology, that consumers around the world are dying to drive— here in the U.S. facts suggest otherwise.
Ford is rather humble when you compare them to their US rivals and VW. Point in case they don't chase #1
https://www.clublexus.com/forums/car...arently-d.html

Another interesting statistic that challenges conventional wisdom: Ford recalled 3.3 million vehicles in 2011, almost as many as Honda (3.9 million) and Toyota (3.5 million), according to the National Highway Traffic Safety Administration. Meanwhile, GM recalled 500,000 vehicles, and Chrysler, usually tagged as having the worst quality among the domestics, recalled 773,000.
Of the 3.3 million recalls, the years range from 1997- present (including 1.1 million for 97-04'). Most every other automakers are much more current

https://www.clublexus.com/forums/car...ll-thread.html

Ford has achieved a lot, but company leaders need to be honest with themselves. Their work has been good. But it is far from over.
And everyone else is a Godsend? please this applies to every automaker
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Old 01-26-12, 09:16 PM
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Yeah it seemed the writer might have had a POS old Topaz or something....no different then when a writer tries to crap on Toyota. What I found interesting was the Fiesta/Focus/Fleet data....

Internetz fanboiz says "build small cars I will buy" and they don't buy.
 
Old 01-26-12, 09:17 PM
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So is this a media article calling out... the media? Ok, fine.

But Ford is doing no more than any other automaker these days. Trying to compete and tout the virtues of its product.
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Old 01-26-12, 11:04 PM
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Originally Posted by 1SICKLEX
Yeah it seemed the writer might have had a POS old Topaz or something....no different then when a writer tries to crap on Toyota. What I found interesting was the Fiesta/Focus/Fleet data....

Internetz fanboiz says "build small cars I will buy" and they don't buy.
lol Poor CR-Z. "spiritual" successor to the CRX of past, it never had a chance

Originally Posted by speedflex
So is this a media article calling out... the media? Ok, fine.

But Ford is doing no more than any other automaker these days. Trying to compete and tout the virtues of its product.
well said
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Old 01-27-12, 02:00 AM
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I've noticed a pattern over the last 25 years.... Ford, GM, and Chrysler introduce a new model and it's usually well recieved in the beginning. Sales are strong for one or two years, then the thing dies off fast. I attribute this to gaudy and gimmicky styling that always dates itself fast. (Cadillac is a big offender.) Classy and conservative designs weather the test of time better, like Camrys and Accords.

I too find it interesting about the Fiesta and Focus dropping off already. Just guessing here, but both models are heavily styled with a hatchback theme, which traditionally does not do well in the US. Give a car a big trunk and you have a way for debt-inducing Americans to shop and hide their loot like they always have. Using Euro models as the basis for bread and butter US sales is going to fail- two different tastes and needs from two different countries.
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Old 01-27-12, 03:00 AM
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Originally Posted by Fizzboy7
I've noticed a pattern over the last 25 years.... Ford, GM, and Chrysler introduce a new model and it's usually well recieved in the beginning. Sales are strong for one or two years, then the thing dies off fast. I attribute this to gaudy and gimmicky styling that always dates itself fast. (Cadillac is a big offender.) Classy and conservative designs weather the test of time better, like Camrys and Accords.

I too find it interesting about the Fiesta and Focus dropping off already. Just guessing here, but both models are heavily styled with a hatchback theme, which traditionally does not do well in the US. Give a car a big trunk and you have a way for debt-inducing Americans to shop and hide their loot like they always have. Using Euro models as the basis for bread and butter US sales is going to fail- two different tastes and needs from two different countries.
I was in US when new Ford Taurus was crowned best car in USA.... look how that turned?
Fusion was Camry beater according to media... 5 years ago.... All Ford products are well received by media, but they sell well only when deeply discounted.
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Old 01-27-12, 07:44 AM
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Originally Posted by 1SICKLEX
Yeah it seemed the writer might have had a POS old Topaz or something...
lol it was such a looker



Internetz fanboiz says "build small cars I will buy" and they don't buy.
qft. don't like cramped cars unless it's for short drives or is a REALLY fun drive!

Originally Posted by spwolf
All Ford products are well received by media, but they sell well only when deeply discounted.
'all' is a bit of an exaggeration. explorer doing well, f-150 continues to sell like hot donuts.
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Old 01-27-12, 10:40 AM
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Car biz is like the midwest weather... give it 15 minutes and it'll change if you don't like it

Media loved Toyota, then brought them down... ehhh, wait, they're still around...

VW's number 1 in sales... give that time...

What comes around, goes around... unless you make bland, boring, uninspired autos... wait, Accord's been on C&D's best list 26 years now...

sooooooooooo....

"Quality" is a subjective term today... or is it???

People can put 150K miles on a Toyota or Honda without nearly meeting the maintenance requirements... heck, I drove my Celica 10K with a cracked engine block... how many others can say that???

But... arrogance WILL be your downfall... be careful Ford...
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