ClubLexus - Lexus Forum Discussion

ClubLexus - Lexus Forum Discussion (https://www.clublexus.com/forums/)
-   Buyer / Seller Feedback Forum (https://www.clublexus.com/forums/buyer-seller-feedback-forum-147/)
-   -   XenonDepot = Good Seller (https://www.clublexus.com/forums/buyer-seller-feedback-forum/409591-xenondepot-good-seller.html)

mpsarmi 02-14-09 10:35 AM

XenonDepot = Good Seller
 
Picked up a pair of 4300k D2R HID bulbs that were WAY below what Lexus Stealerships charged! Communication was timely and product arrival time was accurate. I HIGHLY suggest these guys if you're looking to replace OEM and upgrade your HID's!

Marlon

XenonDepot 02-27-09 02:32 PM

Our pleasure! Thank you for taking the time to post =)

Steve

Joker1975 03-24-09 08:39 PM

Not as happy....
 
I am not as quick to encourage XenonDepot

I have placed an order with them Feb 23 - I have still not been contacted by them and I have called and emailed... no response after over a month.

I am not as happy as others on the board.

XenonDepot 03-25-09 04:57 AM

Hi,

Please send me a PM with your order number so that I can look into this right away for you. I wouldn't be happy either in your position however I am honestly not sure what is going on. Please PM me with your information and I will look into this right away for you.

Steve

Joker1975 03-30-09 06:18 AM

Still... no bulbs....???
 
I spoke with Steve last week and he assured me that they would ship next day.

Well almost another week later and still, no bulbs, no contact stating why they are still delayed.

He kept telling me that 'to be honest' he has no idea why they are delayed.

As a sales person, you should never say that phrase... it basically means that before that statement - everything was a lie... Honestly.

Joker1975 03-31-09 06:55 PM

Hooray...
 
I got the bulbs tonight!

I ordered the D4s bulbs for an IS250 - I received D4C bulbs - are these compatible?


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