Lexus Ranked U.K.’s Most Reliable Manufacturer for 2018
Lexus routinely racks up reliability survey wins, year after year. Here’s another one to add to the ever-expanding trophy case.
By now, hearing news of Lexus landing at the top of reliability rankings is almost automatic. Heck, we’d only really be shocked if they didn’t. So it shouldn’t really surprise anyone to hear that Lexus has taken home the gold in What Car’s 2018 Reliability Study as the U.K.’s most reliable overall manufacturer. And the competition was quite vast, spanning 31 brands, 159 models, and 10 different vehicle categories.
To determine each car and brand’s actual reliability, What Car polls 18,000 owners for their experiences over the last 12 months. They collect various data related to each and use it to rank them from best to worst. For 2018, the survey separated cars into two categories – those 1-4 years old, and those 4 years and over.
For each model, What Car collected data for a variety of areas, including mechanical components, bodywork, and trim. They also asked participants how long their car was in the shop for repairs and how much repairs cost. Those findings were then weighted to obtain a realistic average of what to expect.
Taking all of that into account, What Car found “the most dependable brand for long-term ownership is Lexus, whose efforts are led by the CT hybrid hatchback” across both age categories.
“We are very proud of the meticulous development and world-class production standards in each of our vehicles,” said Ewan Shepherd, Director of Lexus in the UK. “Quality and customer satisfaction are at the heart of the Lexus offer, and it’s great to hear our customers are really feeling the benefit of that.”
Which comes as no surprise to those of us who drive Lexus vehicles every day. And until (if?) the day comes when we can’t rely on them, that won’t change!
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