Go Back   Club Lexus Forums > Lexus Special Interest Forums > The Tire Rack's Tires, Wheels & Brakes Forum
Sign in using an external account
Register Forgot Password?


Varrstoen Wheels - DO NOT DEAL

Reply
 
 
 
 
Thread Tools Search this Thread Display Modes
Old 05-30-13, 01:19 PM   #1
PWRSTEVE
Pole Position
Trader Score: (6)
 
PWRSTEVE's Avatar
 
Join Date: Feb 2011
Location: CA
Posts: 222
gssteve
Default Varrstoen Wheels - DO NOT DEAL

Hi,

I am writing a review for varrstoen wheel's horrible customer service and their lack of responsibility to correct their mistakes. Here is the story: I ordered a set of ES7 through a vendor Ruben from unleashed wheels. The wheels were then shipped out by Varrstoen directly with the wrong fronts. They had me going back and forth between the vendor and Zach at Varrstoen asking me for multiple pictures before they issued a return label. Then when they shipped the new set, it was STILL the wrong size on one wheel. I since sold the wheels and since I didnt open them I didn't check the sizing of the actual wheel. I had the buyer contact varrstoen and they still needed to contact the vendor even though everything shipped from Varrstoen and THEY are the ones who messed up multiple times. Horrible customer service
This ad is not displayed to registered members.
Register your free account today and become a member on Club Lexus!
PWRSTEVE is offline   Reply With Quote
Old 05-30-13, 04:57 PM   #2
mitsuguy
Maintenance Moderator
Trader Score: (2)
 
mitsuguy's Avatar
 
Join Date: May 2005
Location: Missouri
Posts: 6,251
Default

Unfortunately good customer service is hit or miss anymore...
__________________
-cody: maintenance forum moderator
- Bridgestone/Firestone, Michelin/BFGoodrich certified
- ASE certified, Motor Vehicle Inspector, HVAC Licensed
- Lots more certs, too many to list here!

2001 Lexus IS300 - 500whp/476wtq (Mustang Dyno)PTE 6765/Custom AEM EMS - Auburn Sky Pearl (1 of 1348)
1999 Isuzu VehiCross 285/75-16 Destination MT's - Astral Silver Metallic (1 of 1021)
mitsuguy is offline   Reply With Quote
Old 05-30-13, 04:57 PM
 
 
 
 
Reply

Similar Threads
Thread Thread Starter Forum Replies Last Post
Sonic Motor & VarrsToen Wheels Car Meet & BBQ - 2nd Monthly Meet - Saturday March 1st SonicMotor CL of Southern California 25 03-28-14 10:21 PM
NJ FS/FT 5x114.3 Varrstoen ES 2.2.1 18x9.5+30 gunmetal Pawel062 Wheels and Tires Classifieds 3 05-13-13 10:55 PM
CAN-Vancouver FS: Varrstoen ES332 Griiix Wheels and Tires Classifieds 0 04-02-13 07:14 PM
VarrsToen : ISX50 OWNERS - We've made a little something for you, 18x8.5 +25/+35 ES3! VarrsToen Club Lexus Vendor Marketplace 16 03-06-13 05:29 PM
xxr or varrstoen?? filthywet IS - Second Generation 5 04-09-11 03:52 AM


Tags
isf, lexus, review, reviews, varrsteon, varrstoen, wheel, wheels

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Forum Jump

All times are GMT -7. The time now is 10:00 PM.

Join ClubLexus
Advertising


Copyright © 2000-2008 Internet Brands, Inc. All Rights Reserved
Privacy Policy | Disclaimer | Terms of Use | JOBS


Get all contact info