jewel

I bought some tires about a month ago, only 1200 miles on them. This morning, I hit a 4x4 piece of wood on the freeway, and my front right tire sidewall got torn open. Unfortunately for me, I didn't get the road hazard insurance on my $200 each tires. I brought it into discount tire, and told them my story, and the same CSR who sold me the tires asked if I wanted to buy the road hazard insurance now.

Long story short, I paid $114 for road hazard, and got my tire replaced, (after it was destroyed) rather than playing $200 for a new tire...

gotta love them

mitsuguy

iTrader: (2)

I like Discount as well, and their warranties are pretty good (I worked there for 5 years before going to their competitor, Firestone)... Anyways, if you pushed, they would have replaced the tire for free, being that new... every tire they sell has a pro-rated road hazard warranty, irregardless if you bought anything or not... so, if no amount of tread has been worn off, then the tire is free...

jewel

whyd you have to go and **** on my parade? :P

passnu2

iTrader: (33)

I like Discount Tire and the service is incredible.

Glad your situation worked out! Many would have paid full price for a new tire. The other member just knows the inside scoop from working for them.

Thanks for the post and info! I 2nd them!!

mitsuguy

iTrader: (2)

just shows how important it is to get road hazard to start... most people don't realize how well the warranties pay off at any reputable company...

deejay

iTrader: (2)

in my ten years of owning cars, discount is and always has been my spot for rubber. top notch service in all locations i've been to.

BBLexus

I agree on Discount Tires - I've bought tires for 4 vehicles and never had problems and their pricing is right. I strayed once to NTB and that was a mistake - they just don't get customer service. Discount Tire has provided me the best value for my tire purchases.