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Customer "Service" @ TR?

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Old 05-29-08, 06:45 AM
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JasonCANES
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Default Customer "Service" @ TR?

Lack of Customer Service @ TR - I called Brandon several times on Thursday and Friday last week without a return call. I was ready to pull the trigger on some new wheels, but I guess I am going to end up buying them locally...it's too bad as I like supporting our vendors.
Old 05-29-08, 09:40 AM
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Solo_D33A
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well, I'm ordering my tires from them anyways as the price is better, but I've Emailed Brandon about how to give CL credit as I've already logged in, but nothing came back, so I guess I'm to proceed?
Old 05-29-08, 10:16 AM
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rominl
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interesting, i emailed him and got replies the next day. i believe he was out on monday or so. emails worked very well for me
Old 05-29-08, 10:20 AM
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DaveGS4
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Originally Posted by Solo_D33A
well, I'm ordering my tires from them anyways as the price is better, but I've Emailed Brandon about how to give CL credit as I've already logged in, but nothing came back, so I guess I'm to proceed?
He can sometimes add it after the fact, or you can use the link below when you're ready to place your order which gives CL credit (thank you)

link to order from tire rack for CL (CLICK HERE)


Brandon has always been good at calling me back - I suspect he's out for a couple of days.
Old 05-29-08, 01:43 PM
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Solo_D33A
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I've sent the Email Monday...

Anyways, I'll proceed with the order then... I'll email him again after I bought it...
Old 05-30-08, 01:30 PM
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Brandon@TR
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Sorry I didn't update my VM but I was on vay kay. I'm back now, resend emails or cb if you want.
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