f sport springs/struts unavailable
#32
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I contacted Lexus corporate and they originally said it would be available after 1/1/2015. I kept checking with my dealership to order and they said it's still on stop sale. I emailed corporate back again and they said after the 1/26/2015. Tried to order again through my dealership and no luck. I just emailed corporate yesterday for status again as to why it's still not available. I'll keep you posted when I hear something.
#33
I talked to Swelle Lexus today and they are unsure of why, but they did tell me the warehouse has 68 in Ontario, CA.
I contacted Lexus corporate and they originally said it would be available after 1/1/2015. I kept checking with my dealership to order and they said it's still on stop sale. I emailed corporate back again and they said after the 1/26/2015. Tried to order again through my dealership and no luck. I just emailed corporate yesterday for status again as to why it's still not available. I'll keep you posted when I hear something.
#35
Sounds like this could be an easy fix. How many different ways can you install springs? I thought it would be the same install no matter what brand the springs are.
#36
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for the people that want to order the f-sport suspension as an upgrade, i dont think any dealers would work with you to resolve your issue
however, if your issue stems from a real issue (ie. leaky strut), i would suggest you go down to your local dealer and demand them to resolve this issue. i was trying to replace my struts since like last oct2014/nov2014 and i dont think this stop sale will be lifted anytime soon.
i told him you guys stopped sale on a part i need for me to drive my car and i am not going to replace my entire suspension system because the part is currently not available. by law, you are required to keep producing parts for the car even after the car model has been discontinued, let alone my car is only 6 years old (2008 is350). so now i am without a car because you guys have your own internal issues and i need this fixed. give me a loaner until the stop sale is lifted or sell me the part that i need that youre holding in your warehouse.
he told me to bring my car down to the dealer so they can verify my story (car bottoms out even after the small bump on the road)
i know that came off a little harsh, but the service manager was extremely helpful and understanding. he resolved my issue and i am extremely happy with the service lexus provides
-One happy lexus owner
however, if your issue stems from a real issue (ie. leaky strut), i would suggest you go down to your local dealer and demand them to resolve this issue. i was trying to replace my struts since like last oct2014/nov2014 and i dont think this stop sale will be lifted anytime soon.
i told him you guys stopped sale on a part i need for me to drive my car and i am not going to replace my entire suspension system because the part is currently not available. by law, you are required to keep producing parts for the car even after the car model has been discontinued, let alone my car is only 6 years old (2008 is350). so now i am without a car because you guys have your own internal issues and i need this fixed. give me a loaner until the stop sale is lifted or sell me the part that i need that youre holding in your warehouse.
he told me to bring my car down to the dealer so they can verify my story (car bottoms out even after the small bump on the road)
i know that came off a little harsh, but the service manager was extremely helpful and understanding. he resolved my issue and i am extremely happy with the service lexus provides
-One happy lexus owner
Last edited by kaze; 02-06-15 at 07:32 AM.
#37
I may end up going with Tanabe, I am not looking for a massive drop as my driveway has a 15-20% incline and a pretty big curb. Anyone have had a chance to try out both (F-Sport & Tanabe)? I am most likely going to get 19s this summer.
#39
Pole Position
iTrader: (3)
Last update
I'm starting to really hate Lexus Corporate...
We appreciate your patience while we researched your concern. The parts listed above are currently involved in a stop sale are: PTR13-53093 Right Front , PTR13-53094 Left Front , PTR13-53095 Rear. Currently there is no ETA for the end of the stop sale.
I apologize for any inconvenience this may have caused you.
First they told me it would be available after 1/1/2015. Then after 1/26. Now they don't know at all.
We appreciate your patience while we researched your concern. The parts listed above are currently involved in a stop sale are: PTR13-53093 Right Front , PTR13-53094 Left Front , PTR13-53095 Rear. Currently there is no ETA for the end of the stop sale.
I apologize for any inconvenience this may have caused you.
First they told me it would be available after 1/1/2015. Then after 1/26. Now they don't know at all.
#40
Instructor
I'm starting to really hate Lexus Corporate...
We appreciate your patience while we researched your concern. The parts listed above are currently involved in a stop sale are: PTR13-53093 Right Front , PTR13-53094 Left Front , PTR13-53095 Rear. Currently there is no ETA for the end of the stop sale.
I apologize for any inconvenience this may have caused you.
First they told me it would be available after 1/1/2015. Then after 1/26. Now they don't know at all.
We appreciate your patience while we researched your concern. The parts listed above are currently involved in a stop sale are: PTR13-53093 Right Front , PTR13-53094 Left Front , PTR13-53095 Rear. Currently there is no ETA for the end of the stop sale.
I apologize for any inconvenience this may have caused you.
First they told me it would be available after 1/1/2015. Then after 1/26. Now they don't know at all.
#41
I'm starting to really hate Lexus Corporate...
We appreciate your patience while we researched your concern. The parts listed above are currently involved in a stop sale are: PTR13-53093 Right Front , PTR13-53094 Left Front , PTR13-53095 Rear. Currently there is no ETA for the end of the stop sale.
I apologize for any inconvenience this may have caused you.
First they told me it would be available after 1/1/2015. Then after 1/26. Now they don't know at all.
We appreciate your patience while we researched your concern. The parts listed above are currently involved in a stop sale are: PTR13-53093 Right Front , PTR13-53094 Left Front , PTR13-53095 Rear. Currently there is no ETA for the end of the stop sale.
I apologize for any inconvenience this may have caused you.
First they told me it would be available after 1/1/2015. Then after 1/26. Now they don't know at all.
#43
Driver School Candidate
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I tried to order the AWD F-Sport Shocks (ptr1353090, ptr1353091 and ptr1353092) from mylparts.com. Apparently those shocks are also on stop sale. I originally thought it was only the RWD version, as Sewell had the RWD listed as discontinued but the AWD versions are shown as available.
#44
Pole Position
iTrader: (3)
I tried to order the AWD F-Sport Shocks (ptr1353090, ptr1353091 and ptr1353092) from mylparts.com. Apparently those shocks are also on stop sale. I originally thought it was only the RWD version, as Sewell had the RWD listed as discontinued but the AWD versions are shown as available.